- Badminton, Singing, Reading, Painting
KANISHTHA KRISHNATREYA
Noida
Summary
Detail-oriented professional with strong event management skills. Successfully executed large-scale events while enhancing customer engagement and team collaboration. Dynamic event manager skilled in strategic planning and problem-solving. Proven track record of leading teams to execute successful events, enhancing customer satisfaction, and driving brand engagement through innovative marketing initiatives. Results-oriented professional with a focus on team collaboration and operational efficiency. Experienced in managing cross-functional teams to deliver exceptional events and enhance customer experiences.
Overview
3
3
Certification
1
1
Management Trainee
4
4
🏆 Leadership & Extracurricular Activities
Work History
Management Trainee
Flying Machine
01.2025 - 02.2025
- Supported store team in managing front-end sales and enhancing repeat customer footfall within retail operations.
- Assisted in understanding business dynamics through visual merchandising KPIs, CRM tools, customer interactions, and billing systems.
- Gained insights into stock and inventory management concepts.
- Learnt problem-solving strategies and conflict management working closely with mentors.
- Collaborated with senior managers to plan and implement operational strategies.
- Oversaw customer service operations to maintain high levels of satisfaction and loyalty.
- Learned cost management skills to increase organisational profitability.
- Analysed market trends to identify opportunities for business growth and improvement.
- Understood cost control, reviewing P&L statements and providing recommendations to boost profit margins.
- Facilitated communication between departments to streamline processes and enhance efficiency.
- Assisted in developing marketing strategies to increase brand awareness and market share.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
- Prepared range of written communications, documents and reports.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Gained knowledge on mentoring, training and managing own staff by shadowing senior staff.
Executive Member, Sports Conduit
BIMTECH
- Led end-to-end execution of large-scale events (400+ participants), ensuring seamless planning, promotion, and delivery
- Directed creative strategy and branding, enhancing audience engagement and overall event visibility
- Executed digital marketing campaigns using Canva and short-form content platforms, improving reach and engagement
- Increased audience reach through targeted social media promotions and structured content planning
- Designed promotional materials aligned with brand messaging and campaign objectives
- Demonstrated leadership by mentoring team members and managing cross-functional coordination
- Resolved real-time challenges and escalations, ensuring high participant satisfaction and smooth execution
- Collaborated with internal teams to plan and execute marketing initiatives end-to-end
Executive Member, BizMark - Marketing Club
BIMTECH
- Assisted club in business marketing initiatives at Bimtech.
- Supported event management through planning, promotion, and execution.
- Facilitated team communications via efficient mailing to ensure timely information sharing.
Organizer, National Business Plan Competition 2021
IMS Noida
- Assisted in end-to-end event planning, including budgeting, scheduling, and task allocation
- Supervised operations for 150+ participants, ensuring smooth execution and coordination
- Managed event logistics, ensuring timely availability of resources and seamless guest experience
- Coordinated with a team of 10+ members, ensuring effective collaboration and task completion
- Assisted in managing event budget and resource allocation to optimize costs and efficiency
Volunteer (Content Strategy and Marketing Department)
Pratisandhi
- Developed and executed social media content strategies, reaching 5,000+ users through awareness campaigns on Women's Sexual and Reproductive Health and Rights(SRHR)
Created and managed 20+ social media posts using digital tools, improving engagement and outreach
Designed promotional materials aligned with campaign objectives and brand messaging
Contributed to outreach initiatives through events and workshops, enhancing visibility of organizational services
Education
PGDM - Retail Management
Birla Institute of Management Technology
Greater Noida01.2026
BBA -
Institute of Management Studies
Noida01.2023
12th -
Army Public School
Noida01.2020
10th -
Army Public School
Noida01.2018
Skills
- Event Management skills
- Leadership Skills
- Problem Solving Skills
- Customer relationship management
- Event planning
- Digital marketing
- Social media strategy
- Market analysis
- Brand development
- Team collaboration
- Budget management
- Operational strategy
- Problem solving
- Decision making
- Strategic planning
- Customer relationship building
- People Management
- Effective leadership
- Digital marketing knowledge
- CRM software utilisation
- Market and competitor analysis
- Sales strategies
- Customer experience
- Financial analysis and reporting
- IT infrastructure understanding
- Agile and scrum methodologies
- Database management
Certification
Foundations of Digital Marketing and Ecommerce, Google Coursera, Learnt about the fields of digital marketing and e-commerce and the skills needed for associate-level roles., Learnt about the marketing funnel concept including engagement, conversion, and loyalty., Accustomed myself to the methods for search engine optimization so potential customers find it.
INTERNSHIP EXPERIENCE
Management Trainee (Intern) – Flying Machine
Jan 2025 – Feb 2025
- Assisted store operations by managing front-end sales and customer interactions, contributing to improved repeat footfall
- Gained hands-on experience in visual merchandising, KPIs, and CRM tools to understand retail performance
- Supported billing and customer service processes, ensuring smooth in-store experience
- Developed understanding of inventory and stock management, including tracking and replenishment
Interests
Accomplishments
Foundations of Digital Marketing and E-commerce
Google | Coursera
- Gained understanding of digital marketing and e-commerce fundamentals for entry-level roles
- Learned key concepts of the marketing funnel including awareness, engagement, conversion, and customer loyalty
- Acquired knowledge of Search Engine Optimization (SEO) techniques to improve online visibility and customer reach
- Developed foundational skills in content marketing, digital strategy, and online customer engagement
Timeline
Management Trainee
Flying Machine
01.2025 - 02.2025
Executive Member, Sports Conduit
BIMTECH
Executive Member, BizMark - Marketing Club
BIMTECH
Organizer, National Business Plan Competition 2021
IMS Noida
Volunteer (Content Strategy and Marketing Department)
Pratisandhi
PGDM - Retail Management
Birla Institute of Management Technology
BBA -
Institute of Management Studies
12th -
Army Public School
10th -
Army Public School