Kanishthika Singh
Cloud technical consultant
Summary
DYNAMIC AND CUSTOMER-FOCUSED PROFESSIONAL WITH A STRONG ACADEMIC BACKGROUND AND DEEP INTEREST IN CLOUD ANALYTICS &
DEVOPS. I AM PROFICIENT IN DIAGNOSING AND RESOLVING COMPLEX ISSUES RELATED TO CLOUD INFRASTRUCTURE, SERVICES, AND
DEPLOYMENTS I AM SEEKING OPPORTUNITIES TO WORK WITH CUTTING-EDGE TECHNOLOGIES, BUILD AND MANAGE SCALABLE CLOUD
SOLUTIONS, AND ENHANCE SOFTWARE DEVELOPMENT PROCESSES.
Overview
2
2
years of professional experience
Work History
Associate Technical Consultant
TECH MAHINDRA LTD
02.2024 - 02.2025
- Provided first-level technical support for customers experiencing issues with telecommunication services and products through setup, configuration, and troubleshooting processes
- Diagnosed and resolved technical issues related to internet connectivity, telecommunication services, and equipment malfunctions for Frontier and Bell Canada customers for technical issues with internet, phone, and other services
- Collaborated with cross-functional teams to identify and implement process improvements to enhance customer satisfaction and service efficiency.
Cloud Engineer
CEDCOSS TECHNOLOGIES
06.2023 - 01.2024
- Provided technical support and troubleshooting assistance to resolve issues to customers utilising cloud services and deployed architecture required by clients
- Collaborated with cross-functional teams including developers, system administrators, and network engineers to resolve complex technical issues
- Designed and implemented cloud infrastructure solutions according to project requirements, including virtual machines, storage accounts, databases and networking components
- Collaborated with development teams to integrate best practices into a multi-tier website with a CI/CD pipeline for automated deployment processes including vulnerability scanning and code analysis tools.
Education
Bachelor of Technology - Computer Science Engineering
Babu Banarasi Das University
2023
PG - CLOUD COMPUTING AND DEVOPS Intellipaat Software Solutions
2024
Skills
- Cloud:
- AWS, AZURE
- DevOps Tools: Github, Docker, Jenkins, Kubernetes, Grafana, Prometheus, ELK, CI/CD pipelines
- Operating Systems: Linux, Windows, Mac
- Hosting Platform: Godaddy, Hostinger, Inmotion, Bluehost,
- Databases: SQL, MySQL, MongoDB, AWS databases
- Collaboration & Documentation Tools:
- Microsoft 365, Slack, JIRA, Confluence
- Others: Tech content writer http://whatkanishin
- Application support
- Technical training
- Server management
- Network administration
- Performance analysis
- DevOps principles
- Quality assurance testing
- Technical consulting
- Test automation
- Software integration
- Software installation
- Desktop support
- Virtualization technologies
- Technical performance monitoring
- Problem-solving abilities
- Data analysis
- Business process analysis
- Microsoft windows and office
- Technical solutions
- Business analysis
- Continuous deployment
- Analytics
- Remote technical support
- Strategic planning
Accomplishments
- Certifications:
- Microsoft Azure Administrator ( AZ-104 )
- Microsoft Azure Artificial Intelligence (AI-900)
- Microsoft Azure Data Fundamentals
- (DP-900)
- AWS Cloud Practitioner
- Data Analysis using Python
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Career advancementTimeline
Associate Technical Consultant
TECH MAHINDRA LTD
02.2024 - 02.2025
Cloud Engineer
CEDCOSS TECHNOLOGIES
06.2023 - 01.2024
Bachelor of Technology - Computer Science Engineering
Babu Banarasi Das University
PG - CLOUD COMPUTING AND DEVOPS Intellipaat Software Solutions
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