Technology-Driven Business Problem Solver with experience Across Cloud, Data & Analytics, ERP, CRM, and Generative AI, Delivering Scalable Automation and Insight-Led Transformation for Enterprise Clients.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Platform Engineer
Accenture
gurugram
02.2025 - Current
Developed and maintained scalable cloud infrastructure to support application deployment.
Collaborated with development teams to optimize system performance and reliability.
Automated deployment processes using CI/CD tools, enhancing efficiency across environments.
Monitored system health and resolved incidents to minimize downtime and ensure availability.
Associate Technical Consultant
TECH MAHINDRA LTD
02.2024 - 02.2025
Provided first-level technical support for customers experiencing issues with telecommunication services and products through setup, configuration, and troubleshooting processes
Diagnosed and resolved technical issues related to internet connectivity, telecommunication services, .
Collaborated with cross-functional teams to identify and implement process improvements to enhance customer satisfaction and service efficiency.
Junior Cloud Engineer
Cedcoss Technologies
06.2023 - 01.2024
Provided technical support and troubleshooting assistance to resolve issues to customers utilizing cloud services and deployed architecture required by clients
Collaborated with cross-functional teams including developers, system administrators, and network engineers to resolve complex technical issues
Designed and implemented cloud infrastructure solutions according to project requirements, including virtual machines, storage accounts, databases and networking components
Collaborated with development teams to integrate best practices into a multi-tier website with a CI/CD pipeline for automated deployment processes including vulnerability scanning and code analysis tools.
Education
Bachelor of Technology - Computer Science Engineering
Babu Banarasi Das University
07.2019 - 05.2023
Timeline
Platform Engineer
Accenture
02.2025 - Current
Associate Technical Consultant
TECH MAHINDRA LTD
02.2024 - 02.2025
Junior Cloud Engineer
Cedcoss Technologies
06.2023 - 01.2024
Bachelor of Technology - Computer Science Engineering