Kannan A

● Create/revise and publish technical content into Windchill using DITA-XML architecture (CMS). Research and translate technical concepts, specifications, and procedure into user-friendly information.

● Create and maintain thorough, accurate and concise end user documentation.

● Gather and analyse technical information (CN, BOM, Drawings, CAD, etc.).Prepare and get approved mark-ups/manuscript for content creation/revision into technical documentation. Understands the customer requirements and ensures that it’s implemented into the service manuals.

● Coordinate with illustrator for create/revise illustrations using Creo, Isodraw and AI.

● Work with Subject Matter Experts, Product Engineers/Managers to develop and support for NPD manuals.

● Review project documents for completeness, format, and compliance with technical publication standards. Self Review and Peer Review for Proof Copy and Final Copy.

● Implemented common spare part strategy for various Volvo brands such as Volvo, Mack, and Renault trucks.

● Validated suppliers and identified risky suppliers on a regular basis.

● Managed vendors using dedicated tools and communicated with global sites.

● Provided information support to purchasing teams and buyers and conducted part life analysis.

● Independently resolved customer queries by interacting with cross-functional stakeholders like Engineering, Operations and Sales teams.

● Transferred information from engineering BOM to Service BOM with serviceability indicators.

● Created and applied Engineering Change Notes/Design Change Notes (ECN/DCN) for spare parts handling in the aftermarket.

● Created and judged new parts for aftermarket. Investigated old and new parts for supersession and set time for releasing parts to respective sites.

● Identifying opportunities for reduction or optimizing spare parts for through spare part assortment.

● Worked with IT professional to create, connect, and maintain dashboard and reports in PowerBI.

● Researched, collected, and analyzed data to enable the creation of recurring internal reports as well as customer specific inquiries.

● Generated and maintained spare parts database to support forecast activities.

● Interacted/worked with clients to deliver spare parts information as per project time plan.

● Identification of suitable components and loading them based on project priority.

● Creating and sorting technical documents and queries via Change notice (DCN/ECN).

● Monitoring of Production and Inspection work.

● Coordination with CFT for execution of the components as per the schedule.

● Conducting weekly review for materials supply and progress updates on projects.

● Obtaining vendor quotes and finalizing purchase orders.

● Developing new Vendors according to Organization’s Expectations.