KANNAN DEVER
New Delhi
Summary
To widen my knowledge through continuous learning and hard work and enhancing my professional skills in conjunction with the organizational goals.
Overview
17
17
years of professional experience
Work History
Shift In Charge of North Response Center
IBM
02.2025 - Current
- Tracking all types of alerts and quick closer for emergency alert as per TAT on toll (Moveinsync Security Dashboard).
- Handle all kind of incident and accident alert and report to management as per the Matrix, with in the TAT.
- Women employee safe reach confirmation during night window.
- Within shift check all emails and revert as per concern.
- Call Summary report maintain and share with seniors.
- Prepare the Panic Alerts reports and share with seniors.
- Maintained the safe reach report and shared with seniors.
Transport Executive
Zinnia
06.2024 - 01.2025
- MIS. (Billing & others reports, as per client requirements)
- Maintaining Cab compliance & Paper compliance.
- Within shift check all emails and revert as per concern.
- Bay connects with employees on the floor and provides resolutions of their concern under the transport policy.
- Prepare MOM of bay connect and share with the team manager with closer.
- Routing, Pickup & Drop with in the tat on eTMS Tool.
- Track daily activities to achieve OTA & OTD target and share daily basis report.
- Maintain transport performance report of weekly & monthly basis.
Sr. Executive
British Telecom
01.2019 - 11.2021
- Vendor performance report (Weekly & Monthly) share with senior management.
- Conduct vendor meeting with management on the basis of performance.
- Preparing MOM and share with vendors.
- Following up with vendors on MOM points and ensure closing it within the stipulated timelines.
- MIS.
- OTA & OTD report.
- Daily transport performance report.
- Helpdesk.
- Compliance Data.
Executive
British Telecom
09.2015 - 01.2019
- Day to Day Transport MIS & Operations:
- Vendor performance report (Weekly & Monthly) share with senior management.
- Conduct vendor meeting with management on the basis of performance.
- Preparing MOM and share with vendors.
- Following up with vendors on MOM points and ensure closing it within the stipulated timelines.
- MIS.
- OTA & OTD report.
- Daily transport performance report.
- Helpdesk.
- Compliance Data.
Executive
CSC India Pvt. LTD.
03.2015 - 09.2015
- Day to Day Transport MIS & Operations:
- OTA & OTD report.
- Daily transport performance report.
- Replying helpdesk Calls.
- Replying helpdesk e-mails.
- All the pick-up tracking in shift.
- Providing airport assistance to clients.
- Manage all the Drops in shift.
Executive
CSC India Pvt. LTD.
01.2014 - 03.2015
- Day to Day Transport MIS & Operations:
- OTA & OTD report.
- Daily transport performance report.
- Replying helpdesk Calls.
- Replying helpdesk e-mails.
- All the pick-up tracking in shift.
- Providing airport assistance to clients.
- Manage all the Drops in shift.
Executive
3i InfoTech Pvt. LTD.
01.2012 - 01.2013
- Day to Day activity
- Collect all the scanned data from ICICI Bank.
- QC of all scanned paying cheques.
- Prepare all the reports.
- Replying on E-Mails.
Executive
AOK Pvt. LTD.
01.2008 - 01.2011
- Day to Day activity
- Collect all the scanned data from CITI Bank.
- QC of all scanned paying cheques.
- Prepare all the reports.
- Replying on E-Mails.
Education
10th -
CBSE Board
New Delhi12th -
Board of Higher Secondary Education
Indraprastha, DelhiB.A. -
Shobhit University
MeerutSkills
- Quick learning ability
- Positive thinking
- Teamwork
- Computer skills
- Innovative approach at work
- Time management
- Self-motivated
- Positive attitude
- Team player
Accomplishments
- Due to my hard work and excel skills, I have been moved in MIS team
- I have been promoted as a Senior Executive in 2019 In CBRE South Asia PVT. LTD.
Hobbies and Interests
- Writing songs
- Creating Music
- Playing guitar
Languages
- English
- Hindi
Personal Information
- Father's Name: Sh. Munni Swami
- Date of Birth: 11/28/85
- Gender: Male
- Marital Status: Married
Timeline
Shift In Charge of North Response Center
IBM
02.2025 - Current
Transport Executive
Zinnia
06.2024 - 01.2025
Sr. Executive
British Telecom
01.2019 - 11.2021
Executive
British Telecom
09.2015 - 01.2019
Executive
CSC India Pvt. LTD.
03.2015 - 09.2015
Executive
CSC India Pvt. LTD.
01.2014 - 03.2015
Executive
3i InfoTech Pvt. LTD.
01.2012 - 01.2013
Executive
AOK Pvt. LTD.
01.2008 - 01.2011
10th -
CBSE Board
12th -
Board of Higher Secondary Education
B.A. -
Shobhit University