KANNAN SUBRAMANIAN

Work History

Bank of America

Hyderabad

12.2020 - Current

Checks the Product version in SCM,and deploys the products using the BladeLogic tool., Works on JIRA and QC tickets,in XLR and Ansible tools., Checks the user logs and fixes the login issues using Splunk tool., Works on CAD,Cache activity on new releases every month., Restarts the IR,IR2 and HRM services for Linux servers., Attends daily calls and provides updates on day to day works., Works on host file entries in the server as per user needs.
Deployment of Linux and Windows products in Pipelines,QA and Production.
Works on QC tickets,and resolves the issues.
Troubleshoots any failure jobs,according to log.
Once in a month,works on release activities for new releases.
Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
Standardized job tasks and trained junior team members on industry best practices and standards.

Capital One

Chennai

03.2018 - 11.2020

Office.
Monitor jobs in Peoplesoft and Arow applications,which are job monitoring tools.
Validates the data for Current and Outlook in various applications.
Troubleshoots any failure jobs,according to log.
Hierarchy build is done in Production and Development servers according to Business days.
Monitor jobs in Arow and Peoplesoft applications on BD days., Data validation is done for Outlook and Current in applications like FCST,DIREX,CAPUSCRD,COSTANLT., Backfilling of data is done in FCST,DIREX and ALLOC applications during the starting of BD days, Hierarchy build is done on all cubes during the non-BD days as per schedules., Updates the values of the variables in Peoplesoft tool for all applications,before BD-1., Validations of cube data in QA and Prod after the hierarchy build., Prepares SMTD,SOP documents of workflow process for new team members,during sign-off of the project., Starts and stops the instance,DBs from AWS console after hierarchy builds,so that cubes are updated., Attends Daily Team calls for providing handover to Onsite team on day process.

McClatchy

Chennai

06.2017 - 03.2018

Monitor the Automate jobs, and resolve the script if the job fails/job runs with wrong workflow.
Migrate PHP and VB scripts to Automate application.
Attending Daily call and CSAT call with Client and, , to update the daily status of tickets received and resolved, Attend Weekly CAB call for the CR raised, with CAB Management team., Migrate Watch FTP and Watch directory jobs to Enterprise Automate application.
Created patches and solutions to fix bugs in existing applications.
Drove continuous improvement of IT governance processes.

THE LEVI’s

Chennai

06.2015 - 07.2017

Understand the Data/Workflow between Internal applications.
Troubleshoot and fix data issues.
Work closely with other teams for smooth warehouse/system operations.
Responsible for monitoring batch jobs and application internal links.
Monitor the Tivoli jobs for the smooth warehouse operations.
Prepare SOP,SMTD documents for future purposes.
Fix the Client issue on certain Carton movements between Internal applications like WorkLoad/TranMan application.
Check the data flow is happening between Mandate applications to Workload applications.
Fix the Cartons close properly in the WorkLoad application, so that it moves to the TranMan application for Dispatch Team in Warehouse. Maintain 100% SLA all time.
Suggesting improvements to the DC in the area which they are in lack.

Neiman Marcus Group

Chennai

01.2013 - 06.2015

Office.
Monitor the Backup jobs.
Monitor the Tapes Count for the Backup job to run successfully.
Install and Upgrade Netbackup version in Unix and Wintel Servers.
Monitor the tickets, and reassign them to the respective team.
Restore the data according to User raised tickets.
Prepare SMTD,SOP for the new process to be carried out.
Attend Daily Call., Monitor the tickets that pop up in the Alert Window and reassign the ticket to respective team., Monitor the count of tapes in Netbackup Servers, so that the Backup job runs successfully., Fix the Netbackup Job Failure according to error codes it has failed., Check the disk usage in the Unix servers,as job sometimes fail due to space not available for Backup job to run., Upgrade the Symantec Netbackup version for certain servers according to CR raised., Restore files/folders/mails for certain date or duration time according to User requirements in the tickets raised by the Users., I Worked with the Vendor for Tapes collection,and moved to the Tapes Library location., Coordinate with Onsite team to Load LT02,LT03 tapes for backup jobs to run smoothly.