Kanwal Jeet Singh
Team coordinator
Summary
Dynamic team leader focused on enhancing employee satisfaction and driving business success. Known for a diplomatic and approachable demeanor, consistently demonstrating a commitment to effective employee training and development. Dedicated team player equipped with the experience and expertise to address operational challenges efficiently. Passionate about fostering a positive work environment that promotes collaboration and growth.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
Team Leader
AstraZeneca Pharmaceuticals (Genpact)
01.2025 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed. That helps us achieve better FTP in our process.
- Enhanced team productivity by implementing efficient work processes, by regularly communicating feedback to the team from the stakeholders, and by regularly reviewing performance metrics.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Oversaw quality control measures, maintaining high standards for all project outputs.
Process Developer
Genpact (AstraZeneca)
01.2021 - Current
- Team Handling and Compliance Management.
- Implemented and optimized new processes, resulting in a 12% increase in productivity, and a 5% reduction in errors.
- Coordinated with stakeholders to ensure that changing requirements were addressed in a timely manner.
- Developed and implemented a training program that resulted in a 4% increase in employee productivity.
- Prepared comprehensive audit reports that detailed the results of the audit and identified potential risks.
- Maintain relationships throughout the governance activities with vendors and internal stakeholders in the 3PRM process. By requesting RFQs from different vendors globally, verifying, and negotiating the price of the requested item.
- Handling escalated customer concerns and complaints, resolving them promptly and effectively to maintain customer satisfaction.
Associate Manager
Cold Steel Corporation
12.2018 - 12.2021
- Supply Chain and Project Management
- Ascertain import requirements in advance to ensure timely availability for operations, and keep staff updated on the latest policies, procedures, standards, etc., through an effective communication system.
- Ensure that suppliers keep the delivery schedule so that operations run smoothly, and the clearance of incoming consignments of goods.
Sales Officer
Nestle
08.2017 - 08.2018
- Sales
- Train and develop a new sales team, associating in product selling techniques and company promotion.
- Maintain records of sales, returns, and inventory management.
Education
PGDM - Finance and Marketing (MBA)
Institute of technology and science
Delhi, India04.2018
B.com. - Business Accountancy
University of Rajasthan
Alwar, India04.2016
Skills
Proficient in managing multiple tasks
Effective team collaboration
Organizational task coordination
Strategic issue analysis
Developing talent through mentorship
Group motivation
Accomplishments
- Supervised team of 30 staff members.
- Best Hiring of 2022 of TGPS team.
- Multiple time GFS Award winner for Implementing more effective process to reduced work flow (for best performance by client side of 300USD)
- Won cycle race for CSR activities.
Declaration
I certify that the information provided in this resume is true and accurate to the best of my knowledge.
Certification
Green belt
Timeline
Team Leader
AstraZeneca Pharmaceuticals (Genpact)
01.2025 - Current
Green belt
11-2022
Process Developer
Genpact (AstraZeneca)
01.2021 - Current
Associate Manager
Cold Steel Corporation
12.2018 - 12.2021
Sales Officer
Nestle
08.2017 - 08.2018
PGDM - Finance and Marketing (MBA)
Institute of technology and science
B.com. - Business Accountancy
University of Rajasthan