Kapil Kumar Khiltoniya
New Delhi
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings.
Overview
7
7
years of professional experience
Work History
Inventory Controller
LENSKART
NEW DELHI
03.2023 - 01.2024
- Invoice Processing, Vendor Setup, Escalation handle with team, Prepare report on month basis, Payment Schedule and monitoring of invoices.
- Resolved problems arising from incorrect shipment received from suppliers,
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Customer Service Associate
IFB
NEW DELHI
02.2022 - 12.2023
- Responded to customer inquiries via email and chat.
- Generate Invoices on SAP CRM
- Greeted customers and identified their needs.
- Educated customers on special pricing opportunities and company offerings,
- Addressed inquiries, resolved customer issues, and managed customer relations
- Tracked inventory levels of popular items to ensure availability for customers' orders, product inform.
Executive
NPTI
FARIDABAD
07.2017 - 11.2020
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Backend operations
- Maintain reports on month basis with backed team.
Education
B.COM - COMMERCE
DELHI UNIVERSITY
NEW DELHI07-2014
Skills
- Vendor Management
- Invoice Handling and billing
- Inventory Tracking,
- Shipping and receiving
- MS Office (excel spreadsheet)
- SAP CRM,SAP FICO
- Teamwork and Collaboration
- Problem solving
- Data Analysis, Payment processing
Timeline
Inventory Controller
LENSKART
03.2023 - 01.2024
Customer Service Associate
IFB
02.2022 - 12.2023
Executive
NPTI
07.2017 - 11.2020
B.COM - COMMERCE
DELHI UNIVERSITY
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