KAPIL AGARWAL
Head Business Development & Operations
Navi Mumbai
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.
Goal-oriented manager with distinguished experience in Minerals & Metals industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
28
28
years of professional experience
4
4
years of post-secondary education
Work History
Head of Business Development & Operations
Schneider Electric India
Mumbai
09.2020 - Current
- Head Sales and P&L of the INR ~400 Cr Electrical & Automation Projects Business Unit with a cross-functional team of 160# on-roll and 150# off-roll
- Lead a direct team of 10 GMs, DGMs, and Senior Managers
- Achieved Margin growth from -9% to 20% GM
- Achieved ROCE of 40% in 2022
- Collaborated with Segment team to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Implemented innovative business development strategies to increase customer base and expand market share.
Head of Operations
L&T Electrical & Automation
Navi Mumbai
04.2019 - 09.2020
- Sales and P&L of ~300 Cr+ Electrical & Automation Projects Business Unit
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Project Director and Business Development
L&T – Electrical & Automation
Navi Mumbai
04.2016 - 03.2019
- Negotiated business worth ~$25 MN (INR 180 Crores) during the 3 years
- Margins improved from 13% (as sold) to 16% (as executed)
- Executed Large Orders of Bangladesh State Utilities Viz: Dhaka Power Distribution Company and West Zone Power Distribution Company
- Strengthened the hold and prospects in Bangladesh Market through excellent project management & execution
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
- Oversaw business operations and produced updated status reports outlining each project to meet milestones.
Head Business Development MMM Segment
L&T – Electrical & Automation
Navi Mumbai
04.2013 - 03.2016
- Booked orders worth INR 175 Cr in FY-16.
- Focused on B2B Projects sales business through Industrial Electrification, Automation, and Drive Systems
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with various stakeholders to support client acquisition.
Head of Service
L&T – Electrical & Automation
Navi Mumbai
04.2010 - 03.2013
- Grew the business from INR 16 Cr to INR 48 Crores (3x in 3 years)
- Established good installed base service network in the country to delivery excellent customer experience.
Program Manager MMM
L&T – Electrical & Automation
Navi Mumbai
04.2007 - 03.2010
- Successfully Delivered ~200 Cr worth projects to customers of MMM segment
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
Project Manager
L&T Electrical & Automation
Navi Mumbai
04.2004 - 03.2007
- Met project deadlines without sacrificing quality
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
Project Lead
L&T Electrical & Automation
Navi Mumbai
12.2000 - 03.2004
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Partnered with project team members to identify and quickly address problems.
- Met with manager weekly to provide detailed project report and milestone updates.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Procurement Manager
TATA Steel
Thane
01.1998 - 12.2000
- Achieved procurement savings of >3% YoY basis
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Developed and implemented procurement policies and procedures to enhance compliance with company standards.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Maintenance Manager
TATA STEEL
Thane
01.1996 - 01.1998
- Supervised employee performance, preventive maintenance, and safety.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Implemented various energy saving, efficiency and quality improvement projects
Graduate Engineer Trainee
TATA STEEL
Thane
08.1995 - 07.1996
- Generated cost estimates for inclusion in proposed capital and expense budgets.
- Monitored projects to determine areas and processes needing improvement.
- Evaluated quality control processes and made recommendations for improvements in quality control.
Education
Post Graduate Diploma - Business Law
NUJS
Kolkata 07.2009 - 05.2010
B. Tech (Bachelor of Technology) - Electrical Engineering
H.B.T.I
Kanpur 09.1991 - 05.1995
Skills
Relationship building and rapport
Revenue and profit maximization
Order management
Sales pipeline management
Cash-flow analysis
Prospect targeting
Financial operations
Relationship building and management
Critical and creative thinking
Budget forecasting
Performance metrics
Marketing strategy
Business development and planning
Vendor management
New Business Development
Operations
Strategic planning
Product and service sales
Customer satisfaction
Goals and performance
Marketing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head of Business Development & Operations
Schneider Electric India
09.2020 - Current
Head of Operations
L&T Electrical & Automation
04.2019 - 09.2020
Project Director and Business Development
L&T – Electrical & Automation
04.2016 - 03.2019
Head Business Development MMM Segment
L&T – Electrical & Automation
04.2013 - 03.2016
Head of Service
L&T – Electrical & Automation
04.2010 - 03.2013
Post Graduate Diploma - Business Law
NUJS
07.2009 - 05.2010
Program Manager MMM
L&T – Electrical & Automation
04.2007 - 03.2010
Project Manager
L&T Electrical & Automation
04.2004 - 03.2007
Project Lead
L&T Electrical & Automation
12.2000 - 03.2004
Procurement Manager
TATA Steel
01.1998 - 12.2000
Maintenance Manager
TATA STEEL
01.1996 - 01.1998
Graduate Engineer Trainee
TATA STEEL
08.1995 - 07.1996
B. Tech (Bachelor of Technology) - Electrical Engineering
H.B.T.I
09.1991 - 05.1995