Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic
KAPIL DIXIT

KAPIL DIXIT

Jaipur

Summary

Dynamic and results-driven Operations Head with 14+ years of diverse experience in strategic planning, supply chain management, team leadership, and service delivery across multiple industries. Adept at driving business growth, implementing innovative solutions, and managing complex projects. Known for enhancing operational efficiency and fostering high-performing teams. Fluent in English, Hindi, and Marwari.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Head of Operations

Okinawa Scooters (Harsh Automobiles)
Mathura (U.P.)
12.2023 - Current
  • Spearheaded the development and implementation of strategic plans, enhancing operational efficiency by 20%.
  • Oversee supply chain and inventory management, reducing costs by 15% and improving delivery timelines.
  • Lead cross-functional teams, driving a 25% increase in employee productivity through targeted training and development programs.
  • Conduct in-depth market analysis to identify growth opportunities, resulting in a 30% improvement in market penetration.
  • Developed 25+ channel partners, increasing profit margins by 15% through enhanced market reach.
  • Implemented training programs that reduced operational losses by 20% and improved service delivery by 10%.
  • Executed public awareness campaigns, leading to a 25% increase in sales.
  • Recognized by senior management for outstanding performance and promoted to Operations Head.

Senior Engineer – Service Delivery

Giesecke + Devrient (G+D)
Jaipur (Raj.)
03.2013 - 05.2023
  • Managed service delivery and production operations for advanced high-speed automation sorting systems across RBI regional offices.
  • Led the installation of 35 BPS M7 systems, completing the project ahead of schedule and under budget.
  • Developed and delivered training programs, enhancing team capabilities, and achieving a 98% customer satisfaction rate.
  • Awarded for exceptional performance, including the successful completion of an international project in the Maldives..

Marketing Head & Technical Associate

Innove-Lite India (R.R. Brothers)
Jaipur (Raj.)
06.2010 - 08.2012
  • Directed marketing, sales, and technical testing of light products, driving a 40% increase in revenue.
  • Successfully managed the installation of lighting projects for Indian Railways and major hotels, ensuring timely and quality delivery.
  • Led a team of 20 engineers, optimizing service delivery and fostering strong customer relationships.

Hardware and Networking Support Engineer

Indian Institute of Hardware & Technology (I.I.H.T.)
Mathura (U.P.)
03.2004 - 05.2005
  • Managed service delivery in computer hardware and networking, successfully handling AMC projects for Indian Overseas Bank, Indian Army/Defence, Indian Insurance Corp, and Punjab National Bank.
  • Led a team to deliver exceptional service, achieving high customer satisfaction and securing repeat business.
  • Awarded for outstanding performance and successful achievement of targets.

Education

MBA - Operations Management

Calorx Teachers' University
Ahmedabad, Gujarat
04-2014

Bachelor of Engineering (B.E.) - Electronic And Instrumentation Engineering

University of Rajasthan
Jaipur, Rajasthan
05-2009

Skills

  • Strategic Planning & Execution
  • Supply Chain & Inventory Management
  • Team Leadership & Development
  • Customer Management & Market Analysis
  • Project Management & Risk Analysis
  • Cost Reduction & Process Improvement
  • Safety Management
  • Logistics Management
  • Business Forecasting
  • Customer Service Management
  • Program Administration
  • KPI Tracking
  • Quality Assurance
  • Data Analysis
  • Organizational Development
  • Workforce Planning
  • Operational Excellence
  • Business Analysis

Certification

  • Automation Training – N.C.V.T. Institution
  • Embedded System Design & Implementation – Eureka Electro Soft
  • Industrial Training – I.O.C.L. Mathura
  • Hardware & Networking – I.I.H.T. Mathura

Accomplishments

  • Awarded "Exceptional Performance" in 2021 at Giesecke + Devrient (G+D)
  • Led an international project in the Maldives, recognized for successful implementation
  • Multiple awards for service delivery excellence at Giesecke + Devrient (G+D)

Languages

Hindi
First Language
English
Advanced (C1)
C1
Marwari
Intermediate (B1)
B1

Timeline

Head of Operations

Okinawa Scooters (Harsh Automobiles)
12.2023 - Current

Senior Engineer – Service Delivery

Giesecke + Devrient (G+D)
03.2013 - 05.2023

Marketing Head & Technical Associate

Innove-Lite India (R.R. Brothers)
06.2010 - 08.2012

Hardware and Networking Support Engineer

Indian Institute of Hardware & Technology (I.I.H.T.)
03.2004 - 05.2005

MBA - Operations Management

Calorx Teachers' University

Bachelor of Engineering (B.E.) - Electronic And Instrumentation Engineering

University of Rajasthan

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KAPIL DIXIT