Kapil Dora

• Strengthened internal controls through regular audits and adherence to regulatory requirements.
• Perform financial and credit analysis regarding new customer applications, past due accounts, high risk customers and other financial impact areas
• Preparing Dashboard and having regular meetings with Vertical CFO.
• Trained new and existing staff members in various financial procedures to prepare for job requirements.
• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Negotiated favorable terms with vendors/customers, resulting in significant cost savings for a company that helped increase collection number by 10%.
• Accomplishes accounts receivable human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Processed invoices and contacted appropriate parties for timely payment receipt.
• Supports financial planning by forecasting cash.
• Leadership, management, and team-building skills

• Leading Team of 4 Team Leads and 30 Team Member
• Handling team of UK, APAC, EMEA, NAS Region collections along with Intercompany Customers of ACS.
• One-O-One marks basis their performance & judging on different Parameter
• Taking care of SLA's.
• SOPs update and trainings performance
• Handling portfolio Size of 1.8B $
• Responsible for month closing activities (Matching Trial Balance with AR Aging)
• Conducting Operation Interviews for new hire
• Performing Bank Reconciliations
• AR Reconciliation with Payments

• Leading Team of 13 Member
• Leading Finance and Accounting Process (collection team along with Customer Master Setup Process)
• Team One-O-One marks basis their performance & judging on Parameter
• Reporting Collection numbers, Weighted Average DSO numbers and Overdue Balance.
• Calculating Controllable/Non-Controllable balances.
• Managing month end activities and ensuring this is being done effectively
• Work with collections management team to drive continuous improvement in collections process.
• Monthly Provisions Entries
• Perform quality check assessment within process of various associates.
• Ensuring timely team meetings and Video calls to address any concern/issues and fun activities to make good/healthy environment

• Apart from handling Collection and Cash App Portfolio, I am also responsible for handling activities (Deliverables) of group of 4 People.
• Conducting refresher sessions for Process.
• On Shore Project for Dimension Data Transition.
• Making and Presenting Monthly dashboard.
• Responsible for Escalations handling.
• Performing Month Close Activities from collection and cash app standpoint.

• Worked as “Collection Senior Associate” in “OTC”.
• Went for Transition for new project Dell Services Transition.
• Understanding of Dunning process and Balance Confirmation.
• Collect on accounts by sending bill reminders and communicating with customers via phone, email, fax, or mail.
• Coordinate with team members and ensure achievement of all team objectives and goals.

Worked as "Deduction Specialist” in "OTC Process" on "SAP" application

• Monitored all transactions and ensure compliance to quality regulations and maintained effective relationships with clients.
• Coordinate with internal and external clients and help on call and resolve queries.