Kapil Kamble
Business Analyst
Pune
Summary
Perceptive Senior Business Analyst with 3 years driving successful business processes for Insurance companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Focused Analyst accomplished in developing business intelligence to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.
Business analysis professional with proven track record of delivering impactful solutions for complex projects. Known for strong analytical skills and ability to translate business needs into technical requirements. Collaborative team player focused on achieving results and adapting to changing project dynamics.
Experienced with data analysis, process improvement, and stakeholder engagement. Utilizes analytical skills to identify inefficiencies and recommend solutions that drive business success. Knowledge of project management principles and methodologies.
Overview
6
6
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Senior Business Analyst
Allstate India Private Limited
09.2022 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Enhanced stakeholder engagement through effective communication of complex data and insights.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Streamlined workflow for better productivity with the implementation of new software solutions.
- Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Identified patterns and trends in large data sets and provided actionable insights.
- Developed data mining algorithms to identify and classify patterns in data.
- Implemented business intelligence solutions to increase operational efficiency.
- Deployed predictive analytics models to forecast future trends.
C-SAT Executive
Bigbasket (Innovative Retail Concept Private Limited)
08.2019 - 09.2022
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
Education
MBA - Business Analytics
Dhole Patil College of Engineering And Technology (SPPU))
Pune 11.2024
Degree Qualification - BCA
G. H. Raisoni College (SPPU)
Pune 01.2018
12th - Science
P V College
Hadgaon 01.2015
10th - undefined
P V School Hadgaon
01.2013
Skills
Coaching&Mentoring
MS Office
Tech Support
MS Access
Office Management
WordPress
Stakeholder management
Requirements gathering
Business process mapping
Business process improvement
Data analysis
Operations analysis
Process development
KPI tracking
Business administration
Team collaboration
Project management
Problem-solving
CRM systems
Analytical thinking
Operational reporting
Process optimization
Workflow Analysis
Attention to detail
Internal auditing
Decision-making
Staff management
Microsoft Office Suite
Quality assurance
Time management
Verbal and written communication
Client relationship management
Multitasking and organization
Clear communication
Documentation
Process improvement
Certification
Customer Service and Service Excellence | Method of Communication
PROFESSIONAL TRAINING
- TCS iON
- Customer Service and Service Excellence |
- Basics of Customer Services a course that covers
- Customer Service and Service Excellence | Method of Communication | Introduction to E-mail Writing and Operational Definitions
- Excel
- Spreadsheets
- Email writing
- Provider payment
- Mailbox
- Billing
- Insurance billing investment
- Negotiation
CAREER OBJECTIVE
To grow with the company where I can effectively contribute my skill as a professional. detail-oriented Analyst with experience in operations and escalation management, seeking to leverage data analysis, process optimization, and problem-solving skills to drive operational efficiency, improve decision-making, and deliver measurable business outcomes in a growth-oriented organization.
Additional Information
Corporate Social Responsibility (CSR) & Volunteering
Actively volunteered in multiple CSR initiatives organized by the organization, contributing to community development and social responsibility goals.
Participated in employee engagement programs including social awareness drives, community outreach, and volunteering activities.
Collaborated with cross-functional teams to support planning and execution of CSR events.
Demonstrated strong teamwork, leadership, and organizational skills while balancing professional responsibilities.
Disclaimer
I hereby declare that all above information is in correct with fact or truth up to my knowledge and I bear the responsibilities for the correctness of the above mentioned particulars.
Date :
Kapil Kamble
Timeline
Communication Methods
10-2022
Senior Business Analyst
Allstate India Private Limited
09.2022 - Current
Customer Service and Service Excellence | Method of Communication
07-2020
C-SAT Executive
Bigbasket (Innovative Retail Concept Private Limited)
08.2019 - 09.2022
10th - undefined
P V School Hadgaon
MBA - Business Analytics
Dhole Patil College of Engineering And Technology (SPPU))
Degree Qualification - BCA
G. H. Raisoni College (SPPU)
12th - Science
P V College