KAPIL KUMAR
Network Engineer
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Senior Professional-II
Capgemini
2 2022
- I am responsible to manage Network devices hosted in Intervision and provide network support to users connected
- I am taking care of following activities:
- Providing network support to Intervision customers on Global level
- Monitoring User Devices on FortiSIEM and Auvik health manager
- Troubleshoot and Resolve Cases on SNOW tool within defined SLAs
- Monitoring Silverpeak SDWAN of customers
- Monitoring Meraki devices of customers
- CISCO Technical TAC team coordination & tracking
- Troubleshoot and Resolve issues related to Routing / Switching escalated to the NOC within defined SLAs.
- Keep customer informed on incident status via email or phone.
- Coordinate with service providers in case of link failure and with service providers team for resolution.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), routers, switches.
- Hands on experience with Cisco devices ASR9K(9006), ASR1K(1002), 3900 , Switches (3750,ME 3800,2950, 2960), Nexus 7K , Juniper (MX80,M10i).
- Hands on with Routing Protocols - OSPF and BGP, Configuration of HSRP & VRRP for Redundancy
- Implementing Inter-Vlan routing.
- Hands on with Switching protocols-VTP,STP,RSTP.
Senior Professional-II
Capgemini
1 2023 - Current
- I am responsible to manage Network devices hosted in CISCO Clients and provide network support to users connected
- I am taking care of following activities:
- Providing network support to CISCO customers on Global level
- Monitoring User Devices on EM7
- Troubleshoot and Resolve Cases on SNOW tool within defined SLAs
- Monitoring Vmanage for SDWAN devices of customers
- Monitoring Meraki devices of customers
- CISCO Technical TAC team coordination & tracking
- Troubleshoot and Resolve issues related to Routing / Switching escalated to the NOC within defined SLAs.
- Keep customer informed on incident status via email or phone.
- Coordinate with service providers in case of link failure and with service providers team for resolution.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), routers, switches.
- Hands on experience with Cisco devices ASR9K(9006), ASR1K(1002), 3900 , Switches (3750,ME 3800,2950, 2960), Nexus 7K , Juniper (MX80,M10i).
- Hands on with Routing Protocols - OSPF and BGP, Configuration of HSRP & VRRP for Redundancy
- Implementing Inter-Vlan routing.
- Hands on with Switching protocols-VTP,STP,RSTP.
- Troubleshoot and Resolve wireless issues on CISCO Wireless controllers and Aps
- Hands on experience on CISCO WLC 5500 and 9800 Series
Network Associate
Wipro InfoTech Ltd
05.2014 - 02.2022
- I am responsible to manage WAN connectivity for NKN clients
- My major job responsibility to manage the NKN network setup and provide maximum uptime to end users
- I am taking care following activities:
- Troubleshoot and Resolve issues related to Routing / Switching escalated to the NOC within defined SLAs.
- Keep customer informed on incident status via email or phone.
- Coordinate with service providers in case of link failure and with service providers team for resolution.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), routers, switches.
- Hands on experience with Cisco devices ASR9K(9006), ASR1K(1002), 3900 , Switches (3750,ME 3800,2950, 2960), Nexus 7K , Juniper (MX80,M10i).
- Hands on with Routing Protocols - OSPF and BGP, Configuration of HSRP & VRRP for Redundancy
- Implementing Inter-Vlan routing.
- Hands on with Switching protocols-VTP,STP,RSTP.
- Implementation of Static routing, dynamic routing and Policy based routing.
- Applying Route maps, Prefix –list and Access list (Standard & Extended) for traffic filtering.
- Perform routine maintenance or standard repairs to networking components or equipment.
- Troubleshoot network or connectivity problems for users or user groups.
- Monitoring using CA Spectrum and MRTG.
- Interaction and escalation with service providers like Reliance, Airtel, Tata, MTNL, VSNL etc
- For network connectivity issues.
- Configuration and management of NIS Server.
- Management of CISCO and Juniper TAC cases.
Network Operator cum Field Engineer
Tulip Telecom Ltd
07.2013 - 04.2014
- I am responsible to manage WAN connectivity for NKN clients
- My major job responsibility to manage the NKN network setup and provide maximum uptime to end users
- I am taking care following activities:
- Troubleshoot and Resolve issues related to Routing / Switching escalated to the NOC within defined SLAs.
- Keep customer informed on incident status via email or phone.
- Coordinate with service providers in case of link failure and with service providers team for resolution.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), routers, switches.
- Hands on experience with Cisco devices ASR9K(9006), ASR1K(1002), 3900 , Switches (3750,ME 3800,2950, 2960) , Nexus 7K , Juniper (MX80,M10i).
- Hands on with Routing Protocols - OSPF and BGP, Configuration of HSRP & VRRP for Redundancy
- Implementing Inter-Vlan routing.
- Hands on with Switching protocols-VTP,STP,RSTP.
- Implementation of Static routing, dynamic routing and Policy based routing.
- Applying Route maps, Prefix –list and Access list (Standard & Extended) for traffic filtering.
- Perform routine maintenance or standard repairs to networking components or equipment.
- Troubleshoot network or connectivity problems for users or user groups.
- Monitoring using CA Spectrum and MRTG.
- Interaction and escalation with service providers like Reliance, Airtel, Tata, MTNL, VSNL etc
- For network connectivity issues.
- Configuration and management of NIS Server.
- Management of CISCO and Juniper TAC cases.
Education
B.Tech. (Electronics and Comm. Engg.) -
Sat Priya Institute Of Engg. & Technology
Skills
Team Worker
Configuration and management of Cisco Routers ASR9K(9006), ASR1K(1002), 3900, Switches (3750,ME 3800,2950, 2960), Nexus 7K, Juniper (MX80,M10i)
Installation and upgrade, of Cisco IOS & backup of configuration
Hands on with Routing Protocols EIGRP, OSPF & BGP
Hands on with Switching Protocols VTP, STP, RSTP & HSRP
VLAN Creation and Inter Vlan Routing
NMS (CA Spectrum), MRTG
Management & installing devices in Data Centre
NIS Server and Client configuration
Good knowledge about VPC technology in Nexus
Good Knowledge about CISCO SDWAN
Good Knowledge on CISCO Wireless (WLC & AP)
Operating System: Win 98, Win XP
Microsoft office
Team building
Team Management
Personal Information
- Father's Name: Sh. Rajesh Kumar
- Date of Birth: 12/13/89
Areas Of Interest
Communication system (CDMA, GPS) and Networking
Disclaimer
I hereby affirm that the information in this document is correct and true to the best of my knowledge.
Timeline
Network Associate
Wipro InfoTech Ltd
05.2014 - 02.2022
Network Operator cum Field Engineer
Tulip Telecom Ltd
07.2013 - 04.2014
Senior Professional-II
Capgemini
2 2022
Senior Professional-II
Capgemini
1 2023 - Current
B.Tech. (Electronics and Comm. Engg.) -
Sat Priya Institute Of Engg. & Technology