Summary
Overview
Work History
Education
Skills
Personal Information
Areas Of Interest
Disclaimer
Timeline
Generic
KAPIL KUMAR

KAPIL KUMAR

Network Engineer
New Delhi

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Senior Professional-II

Capgemini
2 2022
  • I am responsible to manage Network devices hosted in Intervision and provide network support to users connected
  • I am taking care of following activities:
  • Providing network support to Intervision customers on Global level
  • Monitoring User Devices on FortiSIEM and Auvik health manager
  • Troubleshoot and Resolve Cases on SNOW tool within defined SLAs
  • Monitoring Silverpeak SDWAN of customers
  • Monitoring Meraki devices of customers
  • CISCO Technical TAC team coordination & tracking
  • Troubleshoot and Resolve issues related to Routing / Switching escalated to the NOC within defined SLAs.
  • Keep customer informed on incident status via email or phone.
  • Coordinate with service providers in case of link failure and with service providers team for resolution.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), routers, switches.
  • Hands on experience with Cisco devices ASR9K(9006), ASR1K(1002), 3900 , Switches (3750,ME 3800,2950, 2960), Nexus 7K , Juniper (MX80,M10i).
  • Hands on with Routing Protocols - OSPF and BGP, Configuration of HSRP & VRRP for Redundancy
  • Implementing Inter-Vlan routing.
  • Hands on with Switching protocols-VTP,STP,RSTP.

Senior Professional-II

Capgemini
1 2023 - Current
  • I am responsible to manage Network devices hosted in CISCO Clients and provide network support to users connected
  • I am taking care of following activities:
  • Providing network support to CISCO customers on Global level
  • Monitoring User Devices on EM7
  • Troubleshoot and Resolve Cases on SNOW tool within defined SLAs
  • Monitoring Vmanage for SDWAN devices of customers
  • Monitoring Meraki devices of customers
  • CISCO Technical TAC team coordination & tracking
  • Troubleshoot and Resolve issues related to Routing / Switching escalated to the NOC within defined SLAs.
  • Keep customer informed on incident status via email or phone.
  • Coordinate with service providers in case of link failure and with service providers team for resolution.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), routers, switches.
  • Hands on experience with Cisco devices ASR9K(9006), ASR1K(1002), 3900 , Switches (3750,ME 3800,2950, 2960), Nexus 7K , Juniper (MX80,M10i).
  • Hands on with Routing Protocols - OSPF and BGP, Configuration of HSRP & VRRP for Redundancy
  • Implementing Inter-Vlan routing.
  • Hands on with Switching protocols-VTP,STP,RSTP.
  • Troubleshoot and Resolve wireless issues on CISCO Wireless controllers and Aps
  • Hands on experience on CISCO WLC 5500 and 9800 Series

Network Associate

Wipro InfoTech Ltd
05.2014 - 02.2022
  • I am responsible to manage WAN connectivity for NKN clients
  • My major job responsibility to manage the NKN network setup and provide maximum uptime to end users
  • I am taking care following activities:
  • Troubleshoot and Resolve issues related to Routing / Switching escalated to the NOC within defined SLAs.
  • Keep customer informed on incident status via email or phone.
  • Coordinate with service providers in case of link failure and with service providers team for resolution.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), routers, switches.
  • Hands on experience with Cisco devices ASR9K(9006), ASR1K(1002), 3900 , Switches (3750,ME 3800,2950, 2960), Nexus 7K , Juniper (MX80,M10i).
  • Hands on with Routing Protocols - OSPF and BGP, Configuration of HSRP & VRRP for Redundancy
  • Implementing Inter-Vlan routing.
  • Hands on with Switching protocols-VTP,STP,RSTP.
  • Implementation of Static routing, dynamic routing and Policy based routing.
  • Applying Route maps, Prefix –list and Access list (Standard & Extended) for traffic filtering.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Monitoring using CA Spectrum and MRTG.
  • Interaction and escalation with service providers like Reliance, Airtel, Tata, MTNL, VSNL etc
  • For network connectivity issues.
  • Configuration and management of NIS Server.
  • Management of CISCO and Juniper TAC cases.

Network Operator cum Field Engineer

Tulip Telecom Ltd
07.2013 - 04.2014
  • I am responsible to manage WAN connectivity for NKN clients
  • My major job responsibility to manage the NKN network setup and provide maximum uptime to end users
  • I am taking care following activities:
  • Troubleshoot and Resolve issues related to Routing / Switching escalated to the NOC within defined SLAs.
  • Keep customer informed on incident status via email or phone.
  • Coordinate with service providers in case of link failure and with service providers team for resolution.
  • Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), routers, switches.
  • Hands on experience with Cisco devices ASR9K(9006), ASR1K(1002), 3900 , Switches (3750,ME 3800,2950, 2960) , Nexus 7K , Juniper (MX80,M10i).
  • Hands on with Routing Protocols - OSPF and BGP, Configuration of HSRP & VRRP for Redundancy
  • Implementing Inter-Vlan routing.
  • Hands on with Switching protocols-VTP,STP,RSTP.
  • Implementation of Static routing, dynamic routing and Policy based routing.
  • Applying Route maps, Prefix –list and Access list (Standard & Extended) for traffic filtering.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Monitoring using CA Spectrum and MRTG.
  • Interaction and escalation with service providers like Reliance, Airtel, Tata, MTNL, VSNL etc
  • For network connectivity issues.
  • Configuration and management of NIS Server.
  • Management of CISCO and Juniper TAC cases.

Education

B.Tech. (Electronics and Comm. Engg.) -

Sat Priya Institute Of Engg. & Technology

Skills

    Team Worker

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Personal Information

  • Father's Name: Sh. Rajesh Kumar
  • Date of Birth: 12/13/89

Areas Of Interest

Communication system (CDMA, GPS) and Networking

Disclaimer

I hereby affirm that the information in this document is correct and true to the best of my knowledge.

Timeline

Network Associate

Wipro InfoTech Ltd
05.2014 - 02.2022

Network Operator cum Field Engineer

Tulip Telecom Ltd
07.2013 - 04.2014

Senior Professional-II

Capgemini
2 2022

Senior Professional-II

Capgemini
1 2023 - Current

B.Tech. (Electronics and Comm. Engg.) -

Sat Priya Institute Of Engg. & Technology

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KAPIL KUMARNetwork Engineer