KAPIL KUMAR

• Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
• Created and implemented daily cleaning schedules for staff members.
• Scheduled employees' shifts according to occupancy levels at the site.
• Performed periodic deep cleaning tasks in order to maintain high hygiene standards.

• Created training materials and conducted group trainings on new processes or procedures.
• Established clear expectations for employees, providing guidance when needed.
• Maintained a positive work environment that promoted collaboration between team members.

Managed ticket sales operations, ensuring efficient service and accurate financial transactions.

• Operated ticketing system for customer purchases of movie tickets.
• Coordinated seating arrangements and assisted guests in locating seats promptly.
• Provided information on showtimes, new releases, and upcoming movies and trailers.
• Balanced cash and credit transactions, maintaining accurate registers after shifts.
• Stocked concession stands with food items and supplies consistently.