Kapil Kumar
General Manager
New Delhi
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
23
23
years of professional experience
1
1
Language
Work History
General Manager - E-Mobility Supply Chain
Toyota Tsusho India Pvt. Ltd.
10.2012 - Current
- Developed and implemented comprehensive operational strategies to enhance profitability and efficiency.
- Oversaw daily operations, ensuring alignment with corporate objectives while managing resource allocation effectively.
- Spearheaded cross-functional collaboration initiatives to optimize supply chain processes, resulting in improved delivery timelines.
- Trained and mentored staff on best practices in quality control and safety compliance, fostering a culture of continuous improvement.
- Directed daily operations, ensuring adherence to company policies and operational standards for improved efficiency.
- Implemented cost control measures that streamlined inventory management processes, reducing waste and optimizing resource allocation.
- Led cross-departmental meetings to facilitate communication between teams, fostering collaboration on strategic initiatives that enhanced overall service delivery.
- Developed training programs for new staff, focusing on operational procedures and customer service excellence to ensure high performance from the start.
- Monitored key performance indicators, identifying trends and implementing corrective actions to meet organizational goals effectively.
- Oversaw financial planning and budgeting processes, ensuring alignment with business objectives while maintaining fiscal responsibility across all departments.
- Cultivated relationships with key stakeholders and vendors, negotiating contracts that resulted in favorable terms and strengthened partnerships essential for operational success.
- Conducted regular performance evaluations of team members, providing constructive feedback aimed at professional development and improved team dynamics.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Manager
Itochu India Pvt. Ltd.
08.2011 - 10.2012
- Analyzed market trends and competitor activities to inform sales strategies, improving positioning in target markets and achieving long-term objectives.
- Managed sales forecasting processes, ensuring accurate predictions aligned with company goals and resource allocation for optimal performance.
- Oversaw contract negotiations and closing processes, ensuring compliance with company policies while maximizing profitability on deals secured.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Generated detailed reports on sales performance metrics for senior management review, enabling informed decision-making regarding future strategies.
- Liaised with external stakeholders to form strategic partnerships with prospective clients.
Business Executive
Nagase India Pvt. Ltd.
01.2008 - 07.2011
- Conducted comprehensive market analysis to identify emerging trends, customer needs, and competitive landscape, informing decision-making processes.
- Collaborated with cross-functional teams to streamline operations, resulting in improved efficiency and alignment with organizational goals.
- Fostered relationships with key stakeholders and partners, enhancing collaboration and driving mutually beneficial outcomes for all parties involved.
- Enhanced customer satisfaction, addressing and resolving client concerns promptly and professionally.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality standards.
Assistant Sales Manager
Indian Commercial Company Pvt Ltd
05.2006 - 01.2008
- Assisted in developing sales strategies that increased customer engagement and retention through targeted promotions and personalized communication.
- Conducted market research to identify trends and opportunities, enabling informed decision-making for product offerings and pricing adjustments.
- Collaborated with the sales team to set quarterly goals, ensuring alignment with overall business objectives while fostering a competitive environment.
- Facilitated regular team meetings to discuss progress toward targets, share best practices, and motivate staff towards achieving collective goals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Drove sales growth by identifying and targeting underserved markets.
Territory Sales Supervisor
Goodlass Nerolac Paints Ltd. ( Now Kansai Nerolac)
03.2005 - 05.2006
- Developed and implemented strategic sales plans to increase market penetration across assigned territory.
- Led a team of sales representatives, providing mentorship and guidance to enhance performance and achieve sales targets.
- Conducted regular market analysis to identify trends, customer needs, and competitive positioning, informing product offerings and sales strategies.
- Collaborated with cross-functional teams to ensure alignment on marketing initiatives, product launches, and promotional campaigns.
Sales Engineer
Ion Exchange (India) Ltd
03.2002 - 12.2004
- Conducted thorough product demonstrations and site assessments, providing clients with tailored solutions based on their operational needs and system capabilities.
- Collaborated with cross-functional teams to address client requirements, ensuring alignment between technical specifications and customer expectations throughout the sales process.
- Developed and delivered customized technical presentations that effectively communicated product benefits to clients, enhancing customer understanding and engagement.
- Managed the preparation of detailed proposals and quotations, ensuring accuracy in pricing and compliance with project specifications to facilitate timely decision-making by clients.
- Provided post-sales support by troubleshooting technical issues and coordinating with engineering teams to implement effective solutions, leading to improved customer satisfaction.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
Education
MBA - Marketing Management
TASMAC
Pune, India 04.2001 -
Diploma In Chemical Engineering - Chemical Engineering
Seth Jai Prakash Polytechnic
Yamunanagar, India 04.2001 -
Skills
Operations management
Team leadership
Team building
Performance improvement
Budget analysis
Strategic planning
Staff motivation
Risk management
P&L management
Business administration
Supply chain management
Travelling and Sports
Cricket - Playing and watching
Travel Interest - Coastal and Mountain
Timeline
General Manager - E-Mobility Supply Chain
Toyota Tsusho India Pvt. Ltd.
10.2012 - Current
Manager
Itochu India Pvt. Ltd.
08.2011 - 10.2012
Business Executive
Nagase India Pvt. Ltd.
01.2008 - 07.2011
Assistant Sales Manager
Indian Commercial Company Pvt Ltd
05.2006 - 01.2008
Territory Sales Supervisor
Goodlass Nerolac Paints Ltd. ( Now Kansai Nerolac)
03.2005 - 05.2006
Sales Engineer
Ion Exchange (India) Ltd
03.2002 - 12.2004
MBA - Marketing Management
TASMAC
04.2001 -
Diploma In Chemical Engineering - Chemical Engineering
Seth Jai Prakash Polytechnic
04.2001 -
Similar Profiles
Rajat VermaRajat Verma
Asst Manager Sales, New Business Development (Automotive) at Toyota Tsusho India Pvt LtdAsst Manager Sales, New Business Development (Automotive) at Toyota Tsusho India Pvt Ltd
Raj KamalRaj Kamal
IT Manager at Toyota Tsusho Insurance Broker India Pvt LtdIT Manager at Toyota Tsusho Insurance Broker India Pvt Ltd
SONGMIN LIMSONGMIN LIM
Korean Desk at Toyota Tsusho Insurance Broker India Pvt Ltd.Korean Desk at Toyota Tsusho Insurance Broker India Pvt Ltd.
SIDDHARTH SHANKARSIDDHARTH SHANKAR
Subject Matter Expert-Back Office Executive at EXL Service Ltd.Subject Matter Expert-Back Office Executive at EXL Service Ltd.
Satyam DhawanSatyam Dhawan
Senior Software Engineer at EmidsSenior Software Engineer at Emids