KAPIL MALIK
NEW DELHI
Summary
I would like to pursue a career in a challenging and stimulating multinational organization, utilizing my education and professional background. I am seeking a position that allows me to utilize my educational & professional qualifications to the best of my knowledge, experience, skills and creativity. I also wish wholeheartedly to be able to offer efficient services of high quality and be effective in today’s challenging environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
SALES HEAD
Silverline Global Sales
Ajman
10.2023 - Current
- Meeting global clients for business setup
- Managing a team of consultants
- Helping customers in establishing their business
- Meeting HNI clients
- Establish and maintain relationship with individual or business customers or provide assistance with problems they may encounter.
Branch Manager
AXIS BANK LTD.
09.2019 - 09.2023
- Responsible for providing world class services and query resolution to the customers of the bank, working proactively and converting service opportunities into a sales opportunity
- Ensuring that all service and operations are within stipulated norms and regulations
- The branch becomes one stop shop for all the financial needs of the customers, that gradually improves the overall profitability of the branch
- Lead a result oriented team and is responsible for managing the branch profitability, ensuring high quality service and customer relationship management
- Ensure achievement of overall Branch targets by generating business and cross sales
- Key customer relationship Management and supervision of all High net worth customer programs
- Handle fraud control activities while generating business on wholesale/ retail assets and CASA to creep in
- Liaison with legal team, compliance and competitive authorities for all regulatory and legal matters
- Monitoring audit activity, cash related area, large transactions report, AML activity, Multi accounts, Demand draft transactions, transaction monitoring, CPV activity, KYC Norms, Non-cash transactions & CASA forms etc
- Complaint handling, review branch operations reports
- Ensure compliance with banking rules, regulations and procedures
- Periodic review of progress vs objectives
- Ensuring clarity of business objectives among staff.
Branch Manager DVP II
INDUSIND BANK LTD
05.2019 - 09.2019
- Responsible for providing world-class services and query resolutions to the customers of the bank
- Working proactively and convert service opportunities into a sales opportunity
- Ensuring that all service and operations are within stipulated norms and regulations
- The branch becomes one stop shop for all the financial needs of the customers, and gradually improves the overall profitability of the branch.
Branch Manager
RBL BANK LTD
12.2017 - 11.2018
Relationship Manager
HDFC BANK LTD
09.2005 - 12.2017
Sales Manager
ING VYSYA LIFE INSURANCE COMPANY LTD.
05.2004 - 06.2005
Business Development Executive
ICICI BANK LTD
03.2001 - 04.2004
Education
MBA - Business administration and Marketing
Himalayan University
05.2017
B.Com - Commerce
Delhi University
05.1999
Skills
- High level of personal and professional interpersonal and communication skills highly motivated and ambitious, with a drive to face challenges and solving problems with high levels of energy and enthusiasm
Certification
- Diploma in Japanese language from Bhartiya Vidya Bhawan.
- KYC & AML certification from IBA.
- Certification from IRDA and NISM for sales of Mutual Funds and Insurance in India.
Accomplishments
- Achieved 5th rank at Regional level for CASA milestones Award in FY 22-23.
- Amongst the top 10 performer in Retail assets for FY 21-22
- Won Star Award for FY 17-18 confer on by the Market Head at Udai Villas, Udaipur.
- Best performer in the circle for third Party products FY 15-16 confer on by the Regional Head at Kumarakom, Kerala.
- Among the Top 5 performer in TPP for FY 13-14 confer on by the Regional Head at Hyderabad.
- Best leader award FY 10-11 confer on by Zonal Head at India Habitat Center, New Delhi.
- Best Relationship Banking Head North FY 2008
- Won many domestic and international training programs.
Personal Information
- Date of Birth: 08/02/78
- Gender: Male
- Marital Status: Married
- Religion: Hindu
Languages
- English
- Hindi
- Punjabi
- Japanese
Timeline
SALES HEAD
Silverline Global Sales
10.2023 - Current
Branch Manager
AXIS BANK LTD.
09.2019 - 09.2023
Branch Manager DVP II
INDUSIND BANK LTD
05.2019 - 09.2019
Branch Manager
RBL BANK LTD
12.2017 - 11.2018
Relationship Manager
HDFC BANK LTD
09.2005 - 12.2017
Sales Manager
ING VYSYA LIFE INSURANCE COMPANY LTD.
05.2004 - 06.2005
Business Development Executive
ICICI BANK LTD
03.2001 - 04.2004
MBA - Business administration and Marketing
Himalayan University
B.Com - Commerce
Delhi University
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