Nearly over Sixteen years of experience in Real Estate Management, Leasing, General Administration & Facilities. Implementing leasing strategies, screening incoming leasing inquiries, supplying property information, tracking leasing prospects. Skilled in facility management functions and negotiating with service providers for cost-effective solutions to ensure seamless operations. Expertise in managing a wide spectrum of administrative activities including material procurement, vendor development, housekeeping, Security, asset management and outsourced annual service contracts.
Sourcing branch locations in the financial catchment with competitive lease price for business convenience. Working on real estate, project management for branches in the region. Accepting proposal from various landlords and selecting suitable property for the business. Developing a competitive market price by comparing properties. Obtaining Due Diligence Report and ensuring properties have clear tittle to proceed for lease. Issuing LOI post final negotiation and followed by agreement signing. Coordinate for Layout planning and finalization. Rolling out BOQ to vendors and ensure timely submisssion by them. Coordinating with the vendors and ensuring project completion within the stipulated time. Tracking monthly rentals and ensuring timly payments to the landlord. Monitorinng lease renewals and negotiating with the landlords for renewing before expiry., Supervising various facility management activities involving technical and soft services. Operational control over assets such as Utilities, Air Conditioners, DG, Access control, CCTV system etc. Ensuring smooth operations at all times and maintaining proper decorum & discipline by implementing and modifying the policies and Standard Operating Procedures. Monitoring cleanliness & hygiene condition of the facilities along with the waste disposal management and ensuring proper upkeep of the facility along with space planning. Coordinating with departmental functional leads for Space Planning, Security & Projects and local authorities, Landlords for all facility related aspects. Handle complaints from internal customers and arrange resolution with in TAT. Coordinating with vendors for timely preventive maintenance activities. Close assessment of vendor service levels and ensure services as per agreed SLA. Strategised effiient management of assets across the branches to ensure zero breakdowns. Ensuring cost effective operations without compromising the quality., Forecast and prepare annual / quarterly CAPEX & OPEX budgets. Allocating budget for the offices as per the tier city category thereby maximizing profitability. Implementing the annual business plans / strategies realizing organizational goals. Negotiating & finalising service agreements with reliable contractors for execution of servicing works as per budgeted parameters., Maintain high standards of cleanliness in the offices and paying attention to areas where customers and employees interact. Ensure proper waste management, adequate ventilation, and cleanliness of restrooms. Provide hand sanitizers and promote good hygiene practices. Conducting regular and thorough risk assessments to identify potential hazards and develop appropriate control measures. This includes risks associated with fire safety, electrical systems, machinery, and security protocols. Ensuring comprehensive health and safety training to all employees, covering topics like manual handling, first aid, fire safety, and security protocols. Regularly reminding the staff about safety procedures through clear signage, internal communications, and ongoing training sessions. Implementing effective emergency response plans including clear evacuation routes, ensuring fire alarms and extinguishers are in working order, conducting fire drills, and providing proper training to staff on emergency procedures., Ensure adherence to the regulatory framework set by Govt Authorities and Organization as well. Regularly review and update policies to comply with regulatory authorities. Being informed about changes in regulations and industry best practices to adapt compliance measures accordingly.
Paytm (One 97 Communications Ltd), Zonal Manager, 11/01/23, Present