KAPIL O SHARMA
Thane
Summary
Dynamic logistics professional with a proven track record at Hindustan Field Services, adept at optimizing operations and enhancing compliance. Expert in inventory management and data-driven decision-making, I lead teams effectively while ensuring timely deliveries and cost control. Committed to driving performance improvements and fostering collaboration across functions.
Overview
18
18
years of professional experience
Work History
Project Lead – Shipping Operations, Logistics & Documentation
HINDUSTAN FIELD SERVICES PVT. LTD. (Smollan India)
12.2016 - 09.2025
- Scope & Leadership Impact - Headed Pan‑India logistics operations across 23 depots, supporting execution at 4,500+ GT & MT locations per cycle.
- Led depot supervisors, admins, and coordination teams with clear KPI ownership and performance governance.
- Operations & Documentation Governance - Owned shipment planning, allocation, ASN creation, inward–outward documentation, dispatch control, and POD closure.
- Ensured compliance and accuracy of delivery challans, shipment registers, and system records.
- Coordinated with transporters and courier partners to monitor TAT and SLA adherence, addressing escalations effectively.
- Inventory, MIS & Commercial Control - Governed inventory audits, stock reconciliation, shortage/damage resolution, and expiry management.
- Produced management-level MIS to track plan vs actual, shipment status, inventory health, and exceptions for informed decision-making.
- Supported billing and commercial validation using dispatch data, PODs, and approved quantities.
- Managed logistics budgets and transportation costs while overseeing re-routing and depot-to-depot transfers to optimize resource allocation.
Senior Data Analyst – Operations MIS
OKLER HEALTHCARE PVT. LTD.
05.2016 - 12.2016
- Delivered operations and fulfillment MIS to provide insights on sales, stock, orders, and dispatch performance.
- Developed dashboards using advanced data visualization tools for stakeholder presentations.
- Automated Excel‑based reports, improving data accuracy and reducing report turnaround time.
- Collaborated with cross-functional teams to identify data quality issues and resolve discrepancies.
- Analyzed healthcare data trends to support clinical decision-making processes.
Senior Analyst – Operations & Reporting
ECLERX SERVICES LTD.
01.2009 - 05.2016
- Developed operational reports and dashboards using SQL and analytics tools to support data-driven decision-making.
- Analyzed data trends to support strategic decision-making initiatives.
- Developed reports to communicate insights to stakeholders effectively.
- Monitored service level agreements to maintain compliance with organizational standards, ensuring consistent service quality.
- Collaborated with cross-functional teams to improve project outcomes.
Customer Contact Executive / NOC Support
GODREJ UPSTREAM BPO PVT. LTD.
12.2007 - 01.2009
- Led cross-functional teams to optimize operational workflows and enhance service delivery.
- Developed strategic plans to improve client satisfaction and retention rates.
- Oversaw training programs to enhance employee skills and performance standards.
- Monitored operations dashboards and compiled management reports to inform leadership on performance trends.
Education
Graduate -
Mumbai University
Mumbai01.2003
Skills
- Logistics planning
- Document governance
- Inventory audits and management
- KPI tracking and analysis
- Compliance oversight
- Supply chain strategy
- Performance evaluation
- Process enhancement
- Quality control measures
- Customer-centric approach
- Purchasing and procurement strategies
- Lean principles application
- Root-cause investigation
- Staff leadership and development
- Business case creation
- Project coordination and planning
- Safety management at worksite
- Risk mitigation strategies
- Resource distribution and allocation
- Client engagement communication skills
- Effective written communication techniques
Key Stakeholders
- FMCG & Consumer Goods Clients
- Pan‑India Depot Networks
- Transporters & Courier Partners
- Commercial & Finance Teams
- Field Operations & Merchandising Teams
Core Expertise
- Shipping Operations & Documentation Control
- Team Leadership & Distributed Workforce Management
- Inward / Outward Movement & Dispatch Governance
- ASN, POD, Delivery Challan & Shipment Tracking
- Inventory Control, Audit & Reconciliation
- SLA / TAT Monitoring & Escalation Management
- Transporter, Vendor & Courier Coordination
- Budgeting, Cost Control & Logistics Optimization
- Operations MIS, Dashboards & Automation
- SOP Design, Process Mapping & Compliance
Leadership Highlights
Throughout my career, I have successfully led large‑scale logistics and distribution programs, ensured documentation accuracy and shipment visibility, and governed multi‑location depot operations. I bring a balanced approach of hands‑on operational control and managerial oversight, enabling consistent service delivery and stakeholder confidence.
Promotions And Recognitions
- 12/01/19, Grade Promotion – Smollan
- 12/01/23, Grade Promotion – Smollan
- 12/01/24, Grade Promotion & Role Change to Project Lead – Smollan
Tools And Technology
- Advanced Excel
- SQL
- MS Access
- VBA
- MS Visio
- PowerPoint
- Outlook
- WMS / Depot Systems: PALMS, Unify (User Level)
Languages
- English
- Hindi
- Marathi
Awards
- Star Trailblazers
- Highest Sales Achievement (MOC)
- Star Behind the Scenes
Business Verticals Handled
- Logistics & Distribution
- Warehouse & Depot Operations
- Shipping & Documentation
- Supply Chain Operations
- MIS & Reporting
- Retail & Channel Operations
Professional Overview
Seasoned Shipping & Logistics Operations Leader with 17+ years of diversified experience managing Pan‑India warehouse & depot operations, shipping documentation, logistics coordination, MIS, and team leadership. Demonstrated success in shipment planning, inward–outward control, ASN & POD management, inventory governance, SLA/TAT adherence, and cost optimization. Known for driving process discipline, operational visibility, and execution excellence while collaborating with clients, transporters, vendors, and cross‑functional stakeholders.
Languages
English
Intermediate (B1)
B1
Hindi
Native
Native
Marathi
Intermediate (B1)
B1
Gujarati
Beginner
A1
Timeline
Project Lead – Shipping Operations, Logistics & Documentation
HINDUSTAN FIELD SERVICES PVT. LTD. (Smollan India)
12.2016 - 09.2025
Senior Data Analyst – Operations MIS
OKLER HEALTHCARE PVT. LTD.
05.2016 - 12.2016
Senior Analyst – Operations & Reporting
ECLERX SERVICES LTD.
01.2009 - 05.2016
Customer Contact Executive / NOC Support
GODREJ UPSTREAM BPO PVT. LTD.
12.2007 - 01.2009
Graduate -
Mumbai University