Kapil Saraswat
Mathura
Summary
Forward-thinking Regional Manager with a deep understanding of market conditions and regional preferences.
A decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures.
Prepared to leverage 14 years of progressive Sales experience to positively impact business operations.
Direct 4+ team of performance-oriented store managers achieving more than 4cr in yearly sales.
Smoothly enhance revenue and strengthen operational processes to boost profits.
Talented in recruiting, developing and empowering high-quality candidates effective in driving consistent sales.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regional Manager of North India
Furtados School Of Music
09.2018 - Current
- Taught BDMs and BDEs effective customer service techniques, boosting client satisfaction rates by 100%.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Entered data into, Leadsquared, system implementation tight safeguards to secure financial and personal information.
- Greeted and welcomed New Music Teachers, establishing and updating membership to School Music Teaching programs.
- Provided management oversight and operational control of assigned programs valued at 40 Lakhs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Achievement of sales and revenue targets as mutually decided with the management
- Maintain a good relationship with Schools & Education Centers and provide them with better after-sales services.
- Recruited and developed 7 employees for the Sales department and 5 Music Teachers for the Furtados School of Music.
- Managed internal operational standards and productivity targets for Music Instrument Sales.
- Maintain financial accuracy when handing over 5.5 Lakhs in revenue Every Week.
- Optimized processes and supervised 3 employees. Trained and developed personnel to improve safety, and employee relations and Encourage Employees to Work Out Issues On Their Own
- Evaluate store and individual performances
- Report on regional sales results
- Forecast quarterly and annual profits
- Identify hiring needs, select and train new salespeople
- Prepare and review the annual budget for the area of responsibility
- Analyze regional market trends and discover new opportunities for growth
State Sales Manager
Kidzania
07.2015 - 08.2018
- Build Relationships with High Premium School Management, Trustee and community to establish long-term business growth.
- Analyzing and developing new Schools to drive volumes resulting in augmented business
- Organize events in UP to get bulk deals From High Premium Schools,and Group Schools,
- Meeting the existing Schools
- Giving all the details of the Kidzania to the upcoming Travel Agent and explaining them policies for the dealership
- Organizing events at the Travel Agent place to attract more Schools
- Meeting Travel Agent on daily basis and helping them in finding School Groups.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Monitored sales team performance, analyzed sales data and reported information to Business Head.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Developed and executed sales presentations as well as both internal and external product training workshops.
- Identified opportunities for growth within [Uttar Pradesh and Madhya Pradesh] territory and collaborated with sales teams to reach sales goal.
- Communicated product quality and market comparison by creating Good sales presentations.
- Maintained up-to-date knowledge of All Kidzania Establishment and perform competitors Like (WOW, and Other Theme Parks) analysis.
- Sold products by developing relationships with network of Group Schools,Educational Hub, and Educational Center professionals.
Senior Sales Executive
MSB Publishers Pvt.Ltd
08.2008 - 07.2015
- Created prospect Schools report by approaching leads,Events and cultivating strong business relationships through sales.
- Demonstrated School Books, Content,Explain Teachers Supporting Materials and features to School Teachers, answer questions and overcome objections.
- Employed effective problem-solving Assessment,techniques, increasing Schools satisfaction ratings.
- Analyzed Publishers market, trends in Education industry to implement appropriate marketing and sales methods.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Utilize multiple marketing strategies to improve Books sales profitability.
- Developed relationships with high-profile clientele by successfully employing B2B sales techniques.
- Prospected Schools, scheduled meetings with school management and converted targets into customers at 80% rate.
- Calculated sales commission for sales team of 2 representatives.
Education
MBA - Sales And Marketing Education
IIMT
Delhi07.2012
BBA - Sales And Marketing Education
Agra University
Agra07.2008
Skills
- Budget Forecasting,Product Development Retail,Competitive Strategy & Market Analysis, CRM
- Regional Anesthesia
- Regional Sales and Support
- Regional Marketing
- Regional Planning
- Negotiation
- Shrinkage Prevention
- Business Planning
- Performance Tracking and Evaluations
- Cross-Functional Team Management
- Strategic Planning
- Verbal and Written Communication
- Scheduling and Coordinating
- Account Management and Updating
- Staff Management
- Lead Generation
- Employee Training
- Business Analysis
- Sales and Marketing
- Overseeing Employees
- Managing Employee Relations
- Key Performance Indicators (KPI)
- Brand Management
- Time Management
- Managing Multiple Tasks
- Managing Live Events
- Managing Revenue Projections
- Team Leadership
Certification
- “The Complete Communication Skills Masterclass for Life”,Udemy - 6 Month
- Master Digital Marketing, Udemy - 4 Month
Languages
Hindi
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Regional Manager of North India
Furtados School Of Music
09.2018 - Current
State Sales Manager
Kidzania
07.2015 - 08.2018
Senior Sales Executive
MSB Publishers Pvt.Ltd
08.2008 - 07.2015
MBA - Sales And Marketing Education
IIMT
BBA - Sales And Marketing Education
Agra University
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