Proactive and goal-oriented IT Project Manager with over 8 years of experience, including 7 years in IT Project Management. I excel in project planning, management, communication, vendor management, and reporting. My technical proficiency includes expertise in Salesforce, Mobile App Development, and SDLC methodologies (Agile/Scrum, Waterfall, SaaS), particularly in banking projects. I effectively collaborate with business and IT stakeholders across all SDLC phases and have a strong background in planning, budgeting, vendor management, and quality assurance. Proficient in tools like JIRA, CRM, Zoho, Figma, and MS Project, I prioritize projects with Solutions Architects, Engineers, and stakeholders. With exceptional leadership skills, I drive process improvement and deliver successful IT initiatives.
As a Technical Delivery Manager at Avanade (Accenture), I work on the UOB Bank project in KL, Malaysia. I was responsible for overseeing the successful execution of key banking projects. My role involved creating detailed project plans to ensure timely delivery while managing project priorities to focus on high-impact initiatives. I effectively managed resources by allocating technical teams based on project requirements and collaborating with various departments to identify staffing needs. Additionally, I led the hiring process for technical roles, streamlining recruitment efforts to attract top talent. My responsibilities included engaging with stakeholders to gather requirements, facilitating regular project updates, and identifying potential risks to implement mitigation strategies.
Key Responsibilities:
As a Salesforce Technical Project Manager Consultant, I am leading the implementation of a comprehensive digital healthcare solution tailored for the U.S. market, similar in scope and functionality to the renowned Practo app. Leveraging my extensive expertise in Salesforce platform development and my deep understanding of the healthcare industry, I am guiding a talented cross-functional team to deliver a transformative solution that streamlines patient experiences, improves clinical outcomes, and enhances operational efficiency.
I provide project management and Scrum support for assigned projects in an agile environment focused on Salesforce technology. My role involves facilitating communication by addressing mid-level and executive questions and concerns while ensuring adherence to deadlines. I coordinate and organize the team to remove obstacles, allowing them to stay on task with the project. Additionally, I present project status updates to the executive committee during the DOA weekly project status calls.
I worked full-time as a Project Manager for Cadence Design Systems, a Fortune 100 company. My responsibilities included managing clusters, virtual machines, and IT software projects across Salesforce, SAP, and web technologies as a Project/Cluster Manager. I typically identified loopholes in clusters and virtual machines to maximize output. In this role, I prepared various written communications, reports, and documents, collaborating with all business units and cluster owners to gather information and implement solutions. Additionally, I contributed to e-commerce development projects as a Delivery Lead.
Project Manager
Project Coordinator
Key Skills
Technical Skills
Awards and Recognitions
1. Project Excellence Award
Recipient: Wondermouse Technologies
Date: October 22, 2019
Description: Awarded for outstanding performance and exceptional project management skills in delivering high-quality projects.
2. Client Satisfaction Award
Recipient: Cadence Design Systems
Date: May 26, 2022
Description: Recognized for exceptional service and commitment to client satisfaction, highlighting the importance of building strong client relationships.