Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic
Kapil Sharma

Kapil Sharma

Tundla

Summary

Proactive and goal-oriented IT Project Manager with over 8 years of experience, including 7 years in IT Project Management. I excel in project planning, management, communication, vendor management, and reporting. My technical proficiency includes expertise in Salesforce, Mobile App Development, and SDLC methodologies (Agile/Scrum, Waterfall, SaaS), particularly in banking projects. I effectively collaborate with business and IT stakeholders across all SDLC phases and have a strong background in planning, budgeting, vendor management, and quality assurance. Proficient in tools like JIRA, CRM, Zoho, Figma, and MS Project, I prioritize projects with Solutions Architects, Engineers, and stakeholders. With exceptional leadership skills, I drive process improvement and deliver successful IT initiatives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technical Delivery Manager

AppVoir: Unison Consulting - Avanade (Client)
11.2024 - Current

As a Technical Delivery Manager at Avanade (Accenture), I work on the UOB Bank project in KL, Malaysia. I was responsible for overseeing the successful execution of key banking projects. My role involved creating detailed project plans to ensure timely delivery while managing project priorities to focus on high-impact initiatives. I effectively managed resources by allocating technical teams based on project requirements and collaborating with various departments to identify staffing needs. Additionally, I led the hiring process for technical roles, streamlining recruitment efforts to attract top talent. My responsibilities included engaging with stakeholders to gather requirements, facilitating regular project updates, and identifying potential risks to implement mitigation strategies.

Key Responsibilities:

  • Developed comprehensive project plans and timelines.
  • Managed project priorities to align with strategic goals.
  • Oversaw resource allocation for technical teams.
  • Led recruitment and onboarding processes for technical positions.
  • Engaged with stakeholders for requirement gathering and alignment.
  • Facilitated regular project status meetings and updates.
  • Identified risks and implemented effective mitigation strategies.

Technical Consultant - Projects

AppVoir - Unison Consulting (Client)
06.2023 - 10.2024

As a Salesforce Technical Project Manager Consultant, I am leading the implementation of a comprehensive digital healthcare solution tailored for the U.S. market, similar in scope and functionality to the renowned Practo app. Leveraging my extensive expertise in Salesforce platform development and my deep understanding of the healthcare industry, I am guiding a talented cross-functional team to deliver a transformative solution that streamlines patient experiences, improves clinical outcomes, and enhances operational efficiency.


  • Spearheading the implementation of Salesforce Health Cloud, Sales Cloud, and Service Cloud to unify patient data, enhance care coordination, and drive operational efficiency.
  • Collaborating closely with clinical, IT, and administrative stakeholders to align Salesforce capabilities with specific healthcare requirements and workflows.
  • Expertly managing the project's scope, timeline, and budget, utilizing agile methodologies and project management tools to ensure on-time and on-budget delivery.
  • Demonstrating in-depth technical expertise in Salesforce customization, integration with electronic medical record (EMR) systems, and data migration strategies.
  • Developing and executing a robust user adoption and change management plan to facilitate a seamless user transition and maximize the solution's impact.
  • Establishing effective governance structures and KPIs to monitor project progress, identify risks, and deliver data-driven insights to stakeholders.
  • Fostering a collaborative, transparent, and innovative work environment to empower the project team and drive successful outcomes.

IT Project Manager

Navatar Group, Noida
01.2023 - 05.2023

I provide project management and Scrum support for assigned projects in an agile environment focused on Salesforce technology. My role involves facilitating communication by addressing mid-level and executive questions and concerns while ensuring adherence to deadlines. I coordinate and organize the team to remove obstacles, allowing them to stay on task with the project. Additionally, I present project status updates to the executive committee during the DOA weekly project status calls.


  • Provided project management and Scrum support for Salesforce-based projects in an agile environment.
  • Facilitated effective communication with stakeholders, addressing mid-level and executive-level questions and concerns while ensuring adherence to deadlines.
  • Coordinated and organized cross-functional Salesforce development teams to remove obstacles and maintain project momentum.
  • Presented detailed project status updates to the executive committee during weekly project status calls.
  • Led IT project teams to successfully achieve project milestones, collaborating with resources from development, QA, architecture, design, and infrastructure/operations.
  • Managed a team of Salesforce developers and consultants, overseeing the execution of Salesforce project implementations.
  • Controlled project timelines, managed stakeholder and investor expectations, and defined project requirements for the technology operations group.
  • Produced comprehensive project status reports, effectively managing project teams and resolving day-to-day issues.
  • Demonstrated the ability to quickly learn and adapt to new Salesforce technologies and software applications.
  • Oversaw the design, testing, and launch of Salesforce-based project roadmap training for servicing and audit database initiatives.

Project Manager

Vays Infotech: Cadence Design System (Client)
10.2021 - 11.2022

I worked full-time as a Project Manager for Cadence Design Systems, a Fortune 100 company. My responsibilities included managing clusters, virtual machines, and IT software projects across Salesforce, SAP, and web technologies as a Project/Cluster Manager. I typically identified loopholes in clusters and virtual machines to maximize output. In this role, I prepared various written communications, reports, and documents, collaborating with all business units and cluster owners to gather information and implement solutions. Additionally, I contributed to e-commerce development projects as a Delivery Lead.


  • Supervised multiple projects from initiation through delivery by prioritizing needs and delegating assignments on Salesforce.
  • Assessed risks, opportunities, deliverables, and threats for each project.
  • Developed goals, tasks, and development plans for Salesforce projects.
  • Managed development projects involving project planning, updates, and Jira activities as Project Manager.
  • Acted as a bridge between managers and developers, utilizing coordination and planning skills to achieve results according to schedule.
  • Prepared meeting agendas and minutes for distribution and record-keeping.
  • Consulted with users to identify any outdated or unnecessary test cases for removal.
  • Documented and submitted support requests to IT and BU management as needed.

Project Manager / Project Coordinator

Wonder Mouse Technologies
11.2017 - 09.2021

Project Manager


  • Assessed project risks and developed mitigation strategies to minimize potential impacts on project timelines and deliverables.
  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Developed implementation methodologies to control project costs while meeting key milestones.
  • Achieved project deadlines by coordinating with contractors to manage performance effectively.
  • Updated operational methods, oversaw accounting procedures, tracked information, and compiled data to improve efficiency.
  • Managed a team of 32 employees, overseeing hiring, training, and professional growth.
  • Handled calls per hour to address customer inquiries and concerns.
  • Utilized Microsoft Word / Excel and other software tools to create documents and communications.
  • Worked with both national and international customers to understand their needs and provide excellent service.


Project Coordinator


  • Managed project schedules by keeping deadlines, adjusting workflows as needed, and making proactive adjustments to ensure timely completion.
  • Gathered requirements for ongoing projects, organized details for management, and tracked hours and expenses to maintain budgetary compliance.
  • Planned and facilitated meetings with external organizations and individuals to discuss project progress and foster collaboration.
  • Oversaw productivity streams for 25 ongoing and special projects, communicating with a development team and collaborating with 65 project owners and team members to set ambitious yet achievable goals.

Junior Android Developer

Aptron Solution Pvt. Ltd.
02.2017 - 11.2017
  • Collaborated with cross-functional teams to define, design, and ship new features, working with external data sources and APIs.
  • Conducted unit testing for code robustness, including edge cases, usability, and general reliability, while addressing bugs and improving application performance.
  • Continuously discovered, evaluated, and implemented new technologies to maximize development efficiency.
  • Created detailed documentation for 22 applications, outlining operational aspects, functions, capabilities, and features.
  • Managed all aspects of the Android app lifecycle, from research and planning through deployment and post-launch support.
  • Tested applications prior to final review to ensure efficient issue resolution and designed advanced applications for the Android platform.

Education

Google Foundation of Project Management - Project Management

Coursera
08.2023

Master of Computer Applications (MCA) -

Noida Institute of Engineering & Technology - NIET
Greater Noida, India
08-2017

Bachelor of Computer Application (BCA) - Computer Application

FMCA RBS College
Agra, India
07.2015

GNIIT Software Engineering Diploma - Software Engineering

Aptron Solutions
Agra, India
04-2015

Skills

Key Skills

  • Project Management
  • Risk Management
  • Stakeholder Engagement
  • Technical Expertise
  • Process Improvement
  • Agile Problem-Solving
  • Leadership
  • Agile Methodologies
  • Resource Allocation
  • Budget Control
  • Collaboration
  • Vendor Management
  • Analytical Thinking
  • Prioritization

Technical Skills

  • IT Project Management
  • Salesforce
  • SaaS
  • Mobile App Development
  • Web Design &
  • Development
  • SDLC
  • Software Engineering
  • Cluster Management / Cloud Technologies
  • JIRA
  • MS Projects
  • Agile/Scrum
  • Figma
  • Waterfall

Certification

  • Google Foundation of Project Management, Coursera, 26/08/2023
  • Gniit Software Engineering Diploma, Aptron Solutions
  • Android Application Development, Aptron Solutions
  • JAVA, Aptron Solutions

Accomplishments

Awards and Recognitions


1. Project Excellence Award

Recipient: Wondermouse Technologies

Date: October 22, 2019

Description: Awarded for outstanding performance and exceptional project management skills in delivering high-quality projects.


2. Client Satisfaction Award

Recipient: Cadence Design Systems

Date: May 26, 2022

Description: Recognized for exceptional service and commitment to client satisfaction, highlighting the importance of building strong client relationships.

Languages

English
Hindi

Timeline

Technical Delivery Manager

AppVoir: Unison Consulting - Avanade (Client)
11.2024 - Current

Technical Consultant - Projects

AppVoir - Unison Consulting (Client)
06.2023 - 10.2024

IT Project Manager

Navatar Group, Noida
01.2023 - 05.2023

Project Manager

Vays Infotech: Cadence Design System (Client)
10.2021 - 11.2022

Project Manager / Project Coordinator

Wonder Mouse Technologies
11.2017 - 09.2021

Junior Android Developer

Aptron Solution Pvt. Ltd.
02.2017 - 11.2017
  • Google Foundation of Project Management, Coursera, 26/08/2023
  • Gniit Software Engineering Diploma, Aptron Solutions
  • Android Application Development, Aptron Solutions
  • JAVA, Aptron Solutions

Google Foundation of Project Management - Project Management

Coursera

Master of Computer Applications (MCA) -

Noida Institute of Engineering & Technology - NIET

Bachelor of Computer Application (BCA) - Computer Application

FMCA RBS College

GNIIT Software Engineering Diploma - Software Engineering

Aptron Solutions
Kapil Sharma