Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding care to coworkers and clients.
Overview
19
19
years of professional experience
Work History
Compliance Specialist
Human Capital Concepts/Resourcing Edge/One Digital
04.2024 - Current
Supported team by pitching in to complete special projects.
Collaborated with other departments to integrate compliance considerations into daily business operations seamlessly.
Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
Completed annual M1 filing, 5500 filing and 1094 and 1095 IRS filings.
Produced annual notices and distributed them to employees along with Medicare Part D Notices.
YOUTH LEADER
First English Lutheran Church
01.2019 - Current
Managed students during mission trips and conferences
Engaged youth by following, implementing, and assisting in creating lesson plans.
Maintained good relationships with parents through regular communication and active participation in planned activities.
Organized group activities and outings for youth and led weekly Bible study meetings.
Collaborated with youth, parents, teachers and community members to promote youth leadership initiatives and enhance communication.
Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
Planned and executed Night to Shine, sponsored by the Tim Tebow Foundation in our city. Night to Shine is a prom-like-experience for those ages 14 and older where individuals with disabilities are celebrated.
BENEFITS COORDINATOR
Human Capital Concepts, LLC
01.2016 - 04.2024
Responsible for managing 40+ accounts, benefits administration and account reconciliation
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Developed comprehensive benefits communications materials, resulting in increased employee understanding of available offerings.
Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
PRACTICE MANAGER
Reid Health
01.2006 - 01.2016
Supervised staff to ensure quality service and patient experience
Reduced costs to meet a monthly budget
Managed productivity requirements for providers and implement changes to increase business, productivity tripled during placement in department
Organized and facilitated provider and staff meetings to discuss changes, areas of opportunity and patient experience
Maintained schedule and entered payroll for more than 40 employees
Developed close working relationships with front office and back office staff.
Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
Completion of the Academy of Cultivating Talent through Indiana University East to learn new leadership skills and become a more effective manager
EMERGENCY CLERK
Reid Health
01.2006 - 01.2016
Registered patients by obtaining and inputting all of their current information
Entered physician orders
Answered telephones, call lights and locked doors.
Ensured that the doctors and nurses have the support and tools they need to give patients the best care possible
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Education
Work Towards A Bachelor's Degree - Secondary Education
Indiana University East
Richmond, IN
Skills
Legal research
Information security
Compliance
Compliance oversight
Project management
Paperless environments
References
References available upon request
Timeline
Compliance Specialist
Human Capital Concepts/Resourcing Edge/One Digital
04.2024 - Current
YOUTH LEADER
First English Lutheran Church
01.2019 - Current
BENEFITS COORDINATOR
Human Capital Concepts, LLC
01.2016 - 04.2024
PRACTICE MANAGER
Reid Health
01.2006 - 01.2016
EMERGENCY CLERK
Reid Health
01.2006 - 01.2016
Work Towards A Bachelor's Degree - Secondary Education
Indiana University East
Similar Profiles
Kara MitchellKara Mitchell
Compliance Specialist at Human Capital ConceptsCompliance Specialist at Human Capital Concepts