Summary
Overview
Work History
Education
Skills
Certification
Work Availability
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Karan Arora

Karan Arora

Hyderabad

Summary

Highly skilled and results-oriented Business Analyst and Project Coordinator with 7 + years of progressive experience in the product and service industry. Demonstrated expertise in driving business process improvements, optimizing project workflows, and delivering successful outcomes. Adept at bridging the gap between stakeholders, technical teams, and management to ensure seamless project execution. Possess a strong analytical mindset and a track record of leveraging data-driven insights to enhance operational efficiency and achieve key business objectives. Proven ability to lead cross-functional teams and deliver projects on time and within budget. Eager to contribute my expertise and leadership in a dynamic and collaborative environment to drive innovation and growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Project Coordinator

Novartis
Hyderabad
01.2023 - Current
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Analyzed project performance data to identify areas of improvement.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Reported regularly to managers on project budget, progress and technical problems.

Senior Associate Analyst

Tech Mahindra Limited
Hyderabad
10.2020 - 01.2023
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
  • Acting as one point of contact for resolution of any escalations and conflicts, as well as oversight of artwork change global programs for associated Market/HUB.
  • Working closely with clients, technicians, and managerial staff.
  • Act as interface between all relevant parties for artwork creation process, both internal (marketing, regulatory, logistics, finance) and external (staff for artwork and packaging service delivery functions, manufacturing sites, 3rd party artwork production services).
  • Prepares project plan against required pack implementation strategy and timings provided by regulatory, and manufacturing site lead-times and next planned production provided by supply
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Created dashboards to monitor and track key performance indicators.

City Operation

Uber India System Pvt Ltd
Kolkata
12.2018 - 07.2020
  • Worked alongside stakeholders to evaluate projects and determine feasibility of implementation.
  • Leading Business Operation(Supply, Demand and Support) for Bihar, Chhattisgarh ,Jharkhand and Orissa..
  • Achieved steep uniquely constrained supply targets-Patna being 1st city in India to launch with higher commission fee, achieved 70% UPI compliance, sustainable hatch-sedan mix targets at launch & backed that up with~70% trips growth over first weeks since launch.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Launched & scaled Uber Delivery in Kolkata and worked as a KAM & generated the monthly revenue of $0.03M approx during lockdown.
  • Led the business of Orissa , Raipur & Jharkhand. Achieved 3x growth in Bhubaneswar & Raipur in revenue, supply & demand in span of 6 months.

Senior Operation Consultant

Uber India System Pvt Ltd
Kolkata
08.2017 - 11.2018
  • Proved successful working within tight deadlines and fast-paced atmosphere. Used coordination and planning skills to achieve results according to schedule.
  • Participated in team-building activities to enhance working relationships.
  • City POC for Incident Response and Fraud Team.
  • Managed team of 20 employees, overseeing hiring, training and professional growth of employees
  • Led projects and analyzed data to identify opportunities for improvement
  • Used coordination and planning skills to achieve results according to schedule
  • Worked as Sr. KAM, to resolve operation issues with a major focus on payments and supply for fleet size of 5k vehicles.
  • Led the Business Operation(Supply, Demand and Support) for Bihar, Chhattisgarh and Orissa and created the new channel to retrieve the
    business for the city and reduced the Fixed cost investment.

Consultant - Operation Insights

Uber India System Pvt Ltd
Kolkata
07.2016 - 07.2017
  • Surveilling and monitoring procedural cases of escalations happening across whole city on daily basis .
  • Working on Competitors Intel and coordinating with central team to execute incentive and fare accordingly of Uber.
  • Created or set-up Geo-fences, Venues & Tolls in different areas of city ( Kolkata ).

Education

Bachelor of Commerce - BCom, ( Hons ) - Account And Finance

University of Calcutta
Kolkata, WB

MBA - Business Management

Narsee Monjee Institute of Management Studies
Mumbai
12-2022

Skills

  • Operations Management
  • Strategic Planning
  • Project Management
  • KPI Tracking
  • Quality Assurance
  • Negotiation
  • SAP
  • Business Planning
  • Business Process Improvement
  • Data Analysis
  • Project Scope Analysis
  • Cross-Functional Collaboration
  • Stakeholder Communications
  • Project Planning
  • Procedure Development
  • Gap analysis
  • Consulting
  • Operations management

Certification

  • Six Sigma Green Belt
  • PMP Certification Training Course
  • Product Management Fundamental

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Project Coordinator

Novartis
01.2023 - Current

Senior Associate Analyst

Tech Mahindra Limited
10.2020 - 01.2023

City Operation

Uber India System Pvt Ltd
12.2018 - 07.2020

Senior Operation Consultant

Uber India System Pvt Ltd
08.2017 - 11.2018

Consultant - Operation Insights

Uber India System Pvt Ltd
07.2016 - 07.2017

Bachelor of Commerce - BCom, ( Hons ) - Account And Finance

University of Calcutta

MBA - Business Management

Narsee Monjee Institute of Management Studies

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Karan Arora