Karan Barthwal
Summary
Detail oriented and highly motivated young professional with an extensive background in client engagement, fashion advising/styling, management and operations. With strong communication and problem solving skills, I thrive in demanding environments while building long-term relationships with clients and peers in the industry.
Overview
7
7
years of professional experience
Work History
Sales Advisor
Christina Dior
03.2024 - Current
- Collaborated with other departments to ensure successful delivery of services and products.
- Generated monthly reports outlining sales performance metrics.
- Led the Footwear and Handbags categories for both men and women, delivering a 23% increase in sales through strategic merchandising and focused category management.
- Served as the in-store trainer delivering product knowledge and ensure adherence to SOP'S, enhancing team capabilities and operational consistency.
Client Advisor
Bottega Veneta
10.2022 - Current
Customer Relationship Officer
PVH Tommy Hilfiger/Calvin Klein
Delhi NCR
06.2019 - 10.2022
- Demonstrated superior interpersonal and communication skills by greeting customers and ascertaining what each customer wanted, helping customers with any queries, and handling customer complaints.
- Applied knowledge of fashion trends and TH directives to construct store and dynamic window displays and maintain floor inventory.
- Maintained positive customer review and great repeat customer score, built customer loyalty through fostering strong relationships.
- Maintained high-level product knowledge. Received 96% positive rating for conveying product features and benefits, as reported in customer surveys.
- Complete knowledge of POS System and other supporting applications. Maintaining and checking all the important trackers and registers.
- Made and analyzed sales result on weekly basis. Scheduled weekly meeting with area manager for personal feedback.
Education
B.Sc - Hospitality
Institute of Hotel Management
DehradunCertified Visual Merchandising Course -
Udemy
Skills
- Strong interpersonal skills
- Time management
- Creative and critical thinking
- Inventory management
- Team building expertise
- Flexible schedule
- Visual merchandising
- Customer relationship management
- Product training
- Category management
Accomplishments
- Visited Sales head office for product review and buying
- Improved product sales by 12%, which led to a 20% increase in annual revenue.
- Head of Cultural committee (06/01/18 - 03/01/19)
- Editorial Captain at School (04/01/14 - 03/01/15)
- Appreciation certification from Oxford University.
Languages
Hindi
First Language
English
Proficient
C2
Timeline
Sales Advisor
Christina Dior
03.2024 - Current
Client Advisor
Bottega Veneta
10.2022 - Current
Customer Relationship Officer
PVH Tommy Hilfiger/Calvin Klein
06.2019 - 10.2022
B.Sc - Hospitality
Institute of Hotel Management
Certified Visual Merchandising Course -
Udemy