Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karan Desai

Vadodara, Gujarat

Summary

Attentive Corporate Travel Consultant with 5+ years of experience handling corporate travel details. Highly organized and meticulous with fantastic negotiation tactics and superior client relations. Excited to bring expertise in travel planning and itinerary creation to growing organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Corporate Travel Consultant

L&T technology Services
06.2022 - Current
  • I have worked extensively in corporate travel management, gaining a great understanding of all aspects of admin and facility management as well as hospitality management.
  • I have also had great exposure to work with USA teams, managing all travel needs for senior executive and C-level executives.
  • Booked tickets for air, rail and ground transportation.
  • Booked transportation and coordinated schedules for conferences and meetings.
  • Helped senior managers make effective decisions based on current and accurate reporting.
  • Working as corporate travel consultant I got an opportunity to work with US team and handled 2000+ employees travel singal handed.

Travel Agent

Vee Cee Travels (IATA)
03.2019 - 06.2022
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Followed up with customers to increase customer service with travel plans.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Updated and maintained customer databases to increase customer retention.
  • Generated reports on travel trends and customer feedback to inform business goals.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
  • Promoted dedicated customer service and support by promptly resolving customer complaints.

Cashier With SRT

Avenue Supermarts Limited (Dmart)
03.2018 - 01.2019


  • Communicated with customers via phone, chat and email
  • Maintained accurate inventory and monitored store for stock issues
  • I have maintained current knowledge of store promotions and highlighted sales to customers
  • I counted cash in register drawer at beginning and end of shift
  • I resolved customer complaints and maintained clean and tidy checkout area
  • I used POS system to enter orders, process payments, and issue receipts
  • I processed POS transactions, including checks, cash and credit purchases or refunds.

Education

B.Com - Commerce

Sabarmati University
Ahmedabad
06.2022

H.S.C - Commerce

National Institue of Open Schooling
Anand
04.2018

S.S.C - Commerce

Maharishi Vidya Mandir, CBSE
Baleshwar
03.2016

Skills

  • Business Development
  • Galileo GDS and Amadeus
  • Travel Research
  • Customs and Immigration Policies
  • Travel Planning
  • Adhere with company policies
  • Travel Policy Compliance
  • Travel - Air, Rail & Ground transport booking & reservation
  • Market Trend Analysis
  • Multi-tasking, Familiarity with travel booking systems
  • Communication, MS word/Excel/Powerpoint/Outlook
  • Team work / Enjoy working in challenging environment

Certification

1. Ground Staff and Travel Management certification from Aerostar Jet traning academy - Vadodara - 2019.


2. FOSTAC - Food & Safety Training and Certificate - Vadodara - 2022

Timeline

Corporate Travel Consultant

L&T technology Services
06.2022 - Current

Travel Agent

Vee Cee Travels (IATA)
03.2019 - 06.2022

Cashier With SRT

Avenue Supermarts Limited (Dmart)
03.2018 - 01.2019

B.Com - Commerce

Sabarmati University

H.S.C - Commerce

National Institue of Open Schooling

S.S.C - Commerce

Maharishi Vidya Mandir, CBSE

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Karan Desai