Karan Goklani
Chembur
Summary
Aspiring for a career that places me in a challenging position within a fast -paced and learning oriented environment for developing my technical and interpersonal skills and work with the dynamic skills that I have.
Overview
15
15
years of professional experience
Work History
WBO Channel Setup
IDFC First Bank
11.2020
- Trade On Boarding.
- NRE NRO Account On Boarding.
- Business Banking Client setup on IDFC First Bank Portal.
- Whole Sale Banking Client setup on IDFC First Bank Portal.
Payment Processing Analysis
Deutsche Bank
11.2022 - Current
- DBDC UAT- where assisting large corporate client to transfer test transaction through H2H protocol Like SFPTI, FTP,DB PP and QCP connector.
- DBDC UAT- Assisting clients trouble shooting for connecting servers.
- DBDC UAT-Helping client to update SSH and Public keys.
- DBDI UAT-Assisting client testing transaction in DB Direct Portal.
- DBDI UAT-Creating client UAT login, Testing Client file XML(Payment and Collection) in UAT with output report.
- DBDI L1 Support-Assisting client for login in DBDI, Scheduling Customize Report and Transaction.
Digital India Project
Standard Chartered Bank
06.2021 - 10.2022
- Project Handle For Corporate: Migrate Client Transaction manual transactions on Standard Chartered Bank Portal.
- Assisting Client for the Documentation for the Portal Access.
- Conducting Demo Session for the Clients and Provide Training on the Portal.
- Providing Solution & Resolve Error while Login & Uploading the Transaction.
Digital India Project
Standard Chartered Bank
12.2019 - 11.2020
- Project Handle For Corporate: Migrate Client Transaction manual transactions on Standard Chartered Bank Portal.
- Assisting Client for the Documentation for the Portal Access.
- Conducting Demo Session for the Clients and Provide Training on the Portal.
- Providing Solution & Resolve Error while Login & Uploading the Transaction.
E-Banking Executive
IDFC First Bank – Mindgate Solutions Pvt Ltd & Netbusiness Solution Pvt Ltd
10.2015 - 11.2019
- Providing Training and demonstration to corporate clients to initiate online payment
- Providing Support after implementation and also troubleshooting clients via email, telephone and remote session.
- Ability and responsibility to ensure quick turnaround time to queries raised by corporate clients.
- Providing customized solution to the corporate in order to migrate them from the physical mode of payment to the online mode of payment.
- Roll-out and testing of electronic banking platforms for IDFC First Bank, India.
- Understanding client requirement & performing UAT.
- Handling CRM Queries and making sure all queries close.
- Tracking Production Issues with IT & Production Development Team and make sure close this issues.
E-Banking Executive
DEUTSCHE BANK – Mindgate Solutions Pvt Ltd
06.2014 - 06.2015
- Providing Training and demonstration to corporate clients to initiate online payment
- Providing Support after implementation and also troubleshooting clients via email, telephone and remote session.
- Mapping and installation of converter.
- Ability and responsibility to ensure quick turnaround time to queries raised by corporate clients.
- Conduction demonstration and presentation of Deutsche Bank E-payment gateway to the interested corporate clients.
- Providing customized solution to the corporate in order to migrate them from the physical mode of payment to the online mode of payment.
- Roll-out and testing of electronic banking platforms for Deutsche Bank, India.
- Understanding client requirement & performing UAT
Customer Support Engineer
CENTRAL BANK OF INDIA on Financial Inclusion – Integra Micro Systems Pvt Ltd
01.2014 - 06.2014
- Provide support FI vendor
- Co-ordinate for UAT/Production testing with vendors and NPCI.
- Push payment files on server.
- UAT testing for new payment method.
E-Banking Executive
CITI BANK – Byzan Systems Pvt Ltd
03.2011 - 01.2014
- Providing Training and demonstration to corporate clients to initiate online payment
- And opening of Letter of credit and Bank Guarantee through CitiDirect (an online portal for banking).
- Providing Support after implementation and also troubleshooting clients via email, telephone and remote session.
- Installation of Encryption Kit.
- Mapping and installation of converter.
- Ability and responsibility to ensure quick turnaround time to queries raised by corporate clients.
- Conduction demonstration and presentation of Citi Bank E-payment gateway to the interested corporate clients.
- Providing customized solution to the corporate in order to migrate them from the physical mode of payment to the online mode of payment.
- Roll-out and testing of electronic banking platforms for Citi Bank, India.
- Host-To-Host Setup
- Understanding client requirement & performing UAT
Education
B.Com - undefined
University of Mumbai
03.2010
GNIIT - Software Engineering
NIIT
01.2010
Commerce
University of Mumbai
02.2005
Skills
- Languages
- Proficient in: C#, Microsoft SQL Server
- Familiar with: Java, C/C
- Software& Technologies
- Database: Microsoft SQL Server
- Platforms: Microsoft Windows
- Other: Microsoft Visual Studio, ASPNET
Affiliations
Listening Music and Reading
Timeline
Payment Processing Analysis
Deutsche Bank
11.2022 - Current
Digital India Project
Standard Chartered Bank
06.2021 - 10.2022
WBO Channel Setup
IDFC First Bank
11.2020
Digital India Project
Standard Chartered Bank
12.2019 - 11.2020
E-Banking Executive
IDFC First Bank – Mindgate Solutions Pvt Ltd & Netbusiness Solution Pvt Ltd
10.2015 - 11.2019
E-Banking Executive
DEUTSCHE BANK – Mindgate Solutions Pvt Ltd
06.2014 - 06.2015
Customer Support Engineer
CENTRAL BANK OF INDIA on Financial Inclusion – Integra Micro Systems Pvt Ltd
01.2014 - 06.2014
E-Banking Executive
CITI BANK – Byzan Systems Pvt Ltd
03.2011 - 01.2014
B.Com - undefined
University of Mumbai
GNIIT - Software Engineering
NIIT
Commerce
University of Mumbai
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