Summary
Overview
Work History
Education
Skills
Accomplishments
Professionalvalueoffered
Extracurricular Activities
Timeline
Generic
Karan Kunwar

Karan Kunwar

Fixed Assets and Procurement Officer
Abu Dhabi

Summary

Maximize my work experience in a challenging environment and utilizing vast experience in directing myself and Organization towards its objective within the deadlines and thus achieving the corporate goals.

Overview

7
7
years of professional experience

Work History

Procurement Officer

CONTROL CONTRACTING & TRADING
6 2018 - 11.2022
  • Responsible for the day-to-day purchasing of Mechanical, Electrical, plumbing and HVAC materials as per site requirements
  • Responsible for the hire of Plant Machinery / Equipment and other services as per the site requests
  • Develop purchasing or sourcing strategies based on previous purchasing history analyses
  • Prepare BIT Tab and circulate to the managers and CEO for approval
  • Negotiate with suppliers on lead-time, cost and quality so as to obtain the maximum benefit for the company
  • Coordinate procurement activities and processing necessary to maintain supplies, equipment, and required services for efficient operation
  • Ensure commercial, legal and contractual compliance's in all the procurement transactions
  • Liaise with suppliers of local & International on delivery schedules so as to ensure on-time delivery
  • Arranging vehicles such as pickups, trailers to ensure the proper delivery of materials at the right time
  • Maintain complete updated purchasing records/data in the ERP system
  • Provide weekly/monthly report to Procurement Manager.

Fixed Assets Officer

CONTROL CONTRACTING & TRADING
2 2017 - 6 2018
  • Ensure that Fixed Asset Inventory Systems are maintained and that all items of furniture, tools, equipment and machinery are accounted for
  • Ensures that all items of furniture, tools, equipment and machinery are marked/coded
  • Carries out periodic checks on locations and updates location records
  • Make arrangements for the disposal of unserviceable assets including vehicles
  • Take custody of Master Inventory and update records
  • Create and put the plans in place to provide a reliable and efficient service for the collection, transportation and disposal of waste.

Telesales and Operations Executive (Freight Forwarding)

AL QABANDI FORWARDING & PARTNERS CO.
12.2015 - 02.2017
  • Ensured effective liaison with agents and coordinated arrangement of shipments
  • Coordinated with various trading companies/clients and liaised with the higher officials regarding the services offered by the organization
  • Maximized sales by developing existing accounts, generating new business through cold calling, leads follow-up as well as customizing sales strategies to address client-specific needs and markets
  • Maintained local client relationships through e-mail, presentations, and telephone
  • Prepared sales quotations made for clients and negotiated terms at a cost best suited for them
  • Tracked the status of the shipment and regularly shared updates to the stakeholders
  • Administered pre and post shipment documentation as well as forwarding of a complete set of pre-alert/post- alert to clients/agents on a timely basis.

Lead associate - Customer Service

WNS Global Services Pvt Ltd.
12.2009 - 07.2015
  • Resolved customer inquiries relating to Utility bills & payments across the UK
  • Updated and documented issues, maintained records as well as followed-up for under processing inquiries in SAP, AW4, and KANA
  • Supervised the functioning of the team, incentives, OT, shrinkage, productivity, and staff attendance
  • Gathered feedback from customer to improve service and accordingly initiated sharing of customer feedback and knowledge with team thereby improving the quality of the service
  • Utilized NPS metrics to enhance overall productivity and profitability of the business; received 99% rating on Promoters Plus for service provided and the remaining 1% in the scope of improvement by the customers
  • Facilitated input for selecting, training, developing and completing performance appraisal of a workgroup(s) in adherence to the organization policies and applicable legal requirements.

Education

Bachelor of Commerce -

Mumbai University
Mumbai, India
04.2001 -

Higher Secondary Certificate -

Maharashtra State Board
Mumbai, India
04.2001 -

Skills

    Inventory Management

    Customer Servicing

    Contract Agreements

    Vendor Management

Accomplishments

  • Hindi Subject topper in 12th
  • Promoted to Team Leader from Sr. Customer Service Associate in WNS

Professionalvalueoffered

A dynamic professional with 5 years of work experience in Customer Service, Operations Management in India and 7 years in Sales marketing, Fixed assets and procurement officer in UAE. Knowledge of purchasing and inventory activities in the engineering and contracting sector for the offshore & Onshore projects in the Middle East.

Extracurricular Activities

Cricket Table Tennis Singing

Timeline

Telesales and Operations Executive (Freight Forwarding)

AL QABANDI FORWARDING & PARTNERS CO.
12.2015 - 02.2017

Lead associate - Customer Service

WNS Global Services Pvt Ltd.
12.2009 - 07.2015

Bachelor of Commerce -

Mumbai University
04.2001 -

Higher Secondary Certificate -

Maharashtra State Board
04.2001 -

Procurement Officer

CONTROL CONTRACTING & TRADING
6 2018 - 11.2022

Fixed Assets Officer

CONTROL CONTRACTING & TRADING
2 2017 - 6 2018

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Karan KunwarFixed Assets and Procurement Officer