Karan Malhotra

1. Currently heading Whatsapp and Conversational.ai business for North and UAE for both New and Existing Business.

2. Heading the Customer Success Division.

3. Leading a team of 4 dedicated resources managing customer relationship and scale up.

4. Forecasting funnel to the stakeholders.

5. Driving all New age solutions and Partnership efforts in liaison with the Marketing Team.

6. Karix's Dedicated Meta's spoc conducting Weekly review to identify gaps and drive New Accelerator Programs.

7. Trained and developed department leaders and Sales Team for specific projects and ongoing operational needs.

8. Driving and Leading all the Events to represent the Business.

1. Managed Net New Business for SEA and APAC market in positioning our offering to B2B companies which are primarily customer driven in nature and velocity.
2. Briefly managed ANZ Net New division as well.
3. Helping companies automate the CX and driving more engagement to achieve the end goal for the respective business.
4. Managed and lead a special program to assist Sales team with faster closures.
5. Drive a Leads campaign to acquire competitor's logo and increase market share.

1. Managed the Farming business for North America, Canada and Latam market.
2. Liasoning with the Customer Success team for creating campaigns and if required giving them a complete walkthrough of the platform to enhance the engagement model.
3. Driving Upsell, Cross-sell, and Upgrades to expand the portfolio and maintain a healthy DRR.
4. Led a team of 2 Account Executives and 5 Customer Success Manager.
5. Briefly managed Net New Business for North America SMB's division.

6. Ran a special campaign to minimize Organic Churn.

1. Strategic Advisory in high growth niche markets along with partnering with strategic accounts in order to multiply their revenues Accomplishments.
2. Working with Key Strategic Heads of Fortune companies and managing these relationships by providing personalized niche insights for their future growth strategies in order to multiply y-o-y.
3. Managed Net New business for North America , EU and SEA market.
4. Led a team of 2 Business Development Executive.

1. Responsible for managing an annual Direct Sales Quota of $6Mil. per annum and led a team 5 Account Executive's.
2. Acquire Net New Customer and grow market share for Adobe & additionally also manage Adobe's existing account base.
3. Work independently on target customer accounts & leads generated through our marketing channels and help customers change the way they create content by informing them of new trends and ways to be more productive.
4. Work closely with Solution Consulting and other team members to maximize the value of software and develop strong, strategic relationships with clients to identify and leverage the customers' business goals, growth strategies, and profit drivers to deliver value proposition/sales solution strategy.
5. Actively involved in hiring, training, and mentoring new team members.
6. Keep a track of pipeline created by AE's in the CRM system, prepare reports and share on a regular basis.
7. Ensuring daily/weekly updates of pipeline & provide accurate forecast to the sales leadership team on an ongoing basis using Salesforce CRM.

1. Managing Sales of Adobe's Creative Cloud product line to drive net-new business.
2. Initiate the first-level contact with existing and prospective clients.
3. Engage and understand client's project requirements and help with optimum technology solutions.
4. Present & demonstrate compelling technology solutions to clients.
5. Actively working on RFPs and RFQs for clients.
6. Ensure effective utilization of Enterprise frameworks to achieve successful ROI for clients.
7. Working cross-functionally with marketing, research, engineering, channel/training partners, and licensing teams to address with client's project roadmap.
8.Maintain up-to-date knowledge of Adobe's competitive positioning in the marketplace.

1. Case management for the entire LOB Handling DELL US Consumer Segment operations.
2. Conversion of targeted sales lead and managing sales data for the team Proactive calling into identified prospects and install base accounts across assigned territories to achieve revenue targets.
3. Conduct sales oriented research on identified prospects, specific industry verticals and competitors.
4. Responsible for generating potential business for existing customer / new customer to sell Dell Computers & warranties.
5. Achieve monthly, quarterly and yearly pipeline and forecast goals. Revive dead renewals and lost opportunities.