Karan Nagpal
Mumbai
Summary
I am a dynamic and highly motivated individual, a developer with over 3.5 years of experience in Salesforce CRM platform. My main interests are in object-oriented and user-centered design development and customer satisfaction. A regular contributor to system enhancement, my main focus is understanding client needs and providing solutions in the best way possible.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Software Development Engineer
AUTODESK
Bengaluru
11.2022 - Current
- Utilized Salesforce CRM Analytics to showcase team sales performance through customizable dashboards.
- Innovated a user-friendly scoring and suggestion system on Salesforce AI, enabling sales teams to swiftly identify high-potential opportunities and take targeted actions for maximum impact.
- Leveraged Sales Cloud to build a single platform for the sales team, boosting productivity. This streamlined hub made it easy to manage daily tasks, interact with customers and track deals.
- Successfully delivered solutions and support across a range of Salesforce functionalities, such as Apex, Asynchronous Apex, configuration, integration, Sales Cloud and data management.
Senior Engineer - Cloud Services
Larsen & Toubro Infotech
Mumbai
08.2020 - Current
- Using the most recent Cloud Technologies, provided solutions to complex problems
- Ensuring the smooth functioning of business by providing the necessary support
- Effectively coded software changes and alterations based on specific design specifications
- Identified client needs and suggested appropriate services to enhance client experience
- Achieved positive client relationships, resulting in recognition and appreciation from the company
- Have Successfully provided solutions and support on Salesforce functionalities like apex, asynchronous apex, configuration, integration, sales cloud, experience cloud, CPQ, lightning flows, data management.
Education
Bachelors of computer engineering -
University of Mumbai
07.2020
Higher Secondary Certificate - Science -
Maharashtra State Board
03.2016
Secondary School Certificate -
Maharashtra State Board
03.2014
Skills
- Time Management Skills
- Strong Communication Skills
- Problem Solving Skills
- Analytical Thinking Skills
- Management Skills
- SalesForce AI
- Salesforce integration
- Experience cloud
- Salesforce CRMA
- CPQ
- Lightning flows
- Apex
- Triggers
- Asynchronous apex
- Configurations
- LWC
- Sales cloud
- Data management
- Core Java
- Data structures
- OOPS concepts
Certification
- Salesforce Certified CPQ Specialist, Salesforce, 12/01/21
- Salesforce Certified Administrator, Salesforce, 12/01/20
- Salesforce Certified Platform Developer 1, Salesforce, 01/01/21
- Salesforce Certified Platform Developer 2, 12/02/2023
- Machine Learning for Business Professionals, Google Cloud, 05/01/21
- Python Data Structures, Coursera, 05/01/21
Languages
- English
- Hindi
Awards
Epic Support Engagement Award, 08/01/21, Awarded for contribution to Clarios LLC Engagement.
Timeline
Software Development Engineer
AUTODESK
11.2022 - Current
Senior Engineer - Cloud Services
Larsen & Toubro Infotech
08.2020 - Current
Bachelors of computer engineering -
University of Mumbai
Higher Secondary Certificate - Science -
Maharashtra State Board
Secondary School Certificate -
Maharashtra State Board
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