During my tenure as a Sales Associate at Amazon's ASSR (Amazon Self Service Registration), I gained extensive experience in multiple high-impact programs, including HVS (High-Value Seller) Onboarding and Renewed Sellers Onboarding.
These roles required me to provide tailored support to diverse seller groups, ensuring smooth integration into Amazon's marketplace ecosystem.
I developed a deep understanding of Amazon's policies and best practices, which I leveraged to guide sellers through complex onboarding processes, troubleshoot issues, and optimize their selling strategies.
My responsibilities encompassed managing seller accounts, resolving escalations, and contributing to the continuous improvement of onboarding procedures.
This multifaceted experience honed my skills in customer service, problem-solving, and e-commerce operations, while also fostering my ability to adapt quickly to new programs and seller needs within the dynamic Amazon marketplace.
Relationship Manager
DIGI AANSH
02.2023 - 10.2023
Company Overview: An Amazon-authorized SPN.
As a Relationship Manager at Digi Aansh, I played a pivotal role in seller onboarding and account management, driving growth for e-commerce businesses.
My responsibilities included guiding clients through global compliance requirements, and optimizing their Amazon presence.
I successfully assisted multiple sellers in achieving excellence by facilitating their participation in the Amazon Propel program, which significantly expanded their reach in international markets.
By providing strategic advice and leveraging Amazon's tools, I helped clients overcome challenges, improve their performance metrics, and scale their operations across various marketplaces.
My expertise in navigating Amazon's ecosystem, and commitment to client success, contributed to the sustained growth and profitability of numerous e-commerce ventures.
Senior Business Development Associate
BYJU’S
09.2021 - 02.2023
As a Senior Business Development Executive at BYJU'S, I played a crucial role in expanding our market share in the competitive UPSC preparation segment.
My primary focus was on connecting aspiring civil servants with BYJU'S comprehensive UPSC study materials, tailoring our offerings to meet the specific needs of this demanding examination.
I consistently exceeded sales targets while ensuring high levels of student satisfaction.
Additionally, I actively contributed to the development and implementation of innovative sales strategies, collaborating closely with cross-functional teams to drive company growth.
My responsibilities included market analysis, lead generation, and nurturing long-term relationships with students and educational institutions.
Through these efforts, I significantly contributed to BYJU'S position as a leader in the UPSC preparation market, while also supporting the broader organizational goals and expansion plans.
Sales Executive
SCANKAR
03.2021 - 09.2021
As a dynamic Sales Executive, I spearheaded high-impact initiatives to expand our company's market presence and revenue streams.
I successfully approached and negotiated with 5-star hotels and top-tier restaurants to implement our innovative Menu Ordering QR Code system, enhancing their customer experience and operational efficiency.
Additionally, I played a crucial role in the company's strategic expansion plans by engaging with government officials to present our master plan for providing hygienic food services in public transportation.
This initiative not only aimed to improve passenger comfort, but also created new advertising channels for our business within the bus network.
My ability to cultivate relationships with key decision-makers in both the private and public sectors significantly contributed to the company's growth and diversification efforts.
Education
MBA (MASTERS OF BUSINESS ADMINISTRATION) -
GRAPHIC ERA UNIVERSITY
01.2024
Bachelor of Commerce (Honours) -
UTTARANCHAL UNIVERSITY
01.2021
Skills
Account Management
Customer behavior understanding
Sales methodologies
Cross-functional collaboration
Client retention strategies
Opportunity identification
Closing strategies
Excellent communication skills
Certification
Attended training program workshop on 'Legal proceedings for the registration of Company.'
Attended training program workshop on 'Global Compliance for the Amazon Global Sales.'
Affiliations
Leadership & Community
• Volunteer Team Lead at 15th Toy Biz Expo (Asia's biggest Toy Expo) - organized in Pragati Maidan (Delhi) 4+ volunteers
• Volunteered in Amazon Smbhav 2024 for organizing India's first Seller Cafe launched by Amazon India.
Professional Development
• Member of GrowthX Community - developing public speaking and leadership abilities
• Active participant in local Business Networking Group
• Regular attendee of industry conferences and workshops
Accomplishments
Received Winning Certificate (HVS Champion) in entire team for Managing High Value Sellers in Amazon .
Received Certificate for Bar raising contribution towards my Organization. (Amazon)