KARAN RAJA S
Chennai
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Senior Banking Manager
City Union Bank
09.2024 - Current
- Ensure that data is accurate, consistent, and reliable throughout its lifecycle, which is critical for making valid and trustworthy decisions.
- Conduct in-depth data analyses using advanced statistical methods and tools to uncover patterns, correlations, and insights.
- Exhibit exceptional analytical abilities to compile, structure, examine, and present substantial data sets with precision and thoroughness.
Senior Relationship Manager
City Union Bank
09.2023 - Current
- Partner with customers through their life-cycle and offer suitable products and services based on their financial needs.
- Formulate sales strategies, tap into cross-selling and upsell opportunities, to ensure maximum customer reach.
- Offer 360-degree banking to the individual, professional and business ecosystem.
Education
MBA - Marketing AND Business Analytics
SRM Institute of Science And Technology
2023
B.TECH - Automobile Engineering
Hindustan Institute of Technology and Science
2020
Skills
- Account Management
- Financial service
- Commercial Banking
- Banking Operations
- Advanced in MS Office (Eg :- Word,Power-point,Excel,Outlook)
- Data Visualizations
- Client Relations Development
- Appointment Scheduling
Certification
- Microsoft Excel 365 - Beginner to Advanced Level certified in Tutorials Point.
- Tableau Course - Beginner to Advanced Level certified in Tutorials Point.
Languages
English
Advanced
C1
Hindi
Elementary
A2
Tamil
Proficient
C2
Hobbies and interests
- Listening to Podcasts
- Gym
INTERNSHIPS
Sales Associate - Big C Technology Pvt.Ltd , Bengaluru, India
02/2024 to 04/2024
- To acquire targeted business clients for IT products by actively optimizing pipelines and sourcing new leads until they are engaged.
- Work with customers to determine their needs and then recommend the right product to solve the customer’s problem.
- Engage clients through regular meetings to review pipeline, collaborate on growth initiatives, and promote awareness of our products and milestones.
Sales Associate - Legrand India , Chennai, India
06/2023 to 08/2023
- Showcased product features and benefits to drive sales.
- Greet customers and answer their questions about products, prices, availability, product uses, and credit terms.
- Answering phone lines and attending to e-mails / mail correspondence and distribution.
- Maximized customer engagement and satisfaction by delivering excellent customer service.
Timeline
Senior Banking Manager
City Union Bank
09.2024 - Current
Senior Relationship Manager
City Union Bank
09.2023 - Current
B.TECH - Automobile Engineering
Hindustan Institute of Technology and Science
- Microsoft Excel 365 - Beginner to Advanced Level certified in Tutorials Point.
- Tableau Course - Beginner to Advanced Level certified in Tutorials Point.
MBA - Marketing AND Business Analytics
SRM Institute of Science And Technology
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