Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lia Ali Rastogi

Hong Kong

Summary

Permanent Resident of Hong Kong. Eight years of experience working all over the world in administration, sales, customer service and front end management. Worked for 2 years at a well reputed ESF International school as the Lower School Administrator. Although, I was an administrator in the school I was supported and given many opportunities to do more than the role required. In 2018, took a break to be a full time mother.

Overall a hardworking, positive and passionate job seeker with strong organizational skills eager to get back into the workforce.

Overview

17
17
years of professional experience

Work History

Educational Assistant

ESF Shatin Junior School
01.2024 - 02.2024
  • One Month Temporary contract as an educational assistant at ESF Shatin Junior School
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
  • Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.

Supply Educational Assistant

ESF Kindergartens And Primary Schools
08.2023 - Current
  • Supply Educational Assistant at Wu Kai Sha Kindergarten, Sha Tin Junior School
  • K1/K2
  • Year 1 - Year 6
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.

Lower School Administrator

ESF Sha Tin College
09.2015 - 12.2017
  • Maintained attendance and organized school files in an orderly and up to date manner.
  • Planned and organized various events on and off campus.
  • Attended to complaints and queries from parents on a daily basis.
  • Updated parents on changes in school policies and events.
  • Interacted with students in a calm, supportive manner.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted teachers to help support student learning objectives through personalized and small group activities
  • Coordinated with the teachers, attended to their needs and ensured the smooth day to day running of the school.
  • Monitored and supported students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Employee Recruitment and Training Manager

Amore Gourmet Gelato Company Pvt. Ltd.
01.2009 - 02.2014
  • Conducted reference and background checks on all job applicants.
  • Communicated the duties, compensation, benefits and working conditions to all potential candidates.
  • Prepared Standard of Operations(SOP) for employee reference
  • Trained and groomed new employees to serve customers in a presentable manner
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Organized off site company events

Sales Manager

Amore Gourmet Gelato Company Pvt. Ltd.
08.2008 - 12.2008
  • Organized and managed company store at the JW Marriott Hotel in Mumbai, exceeding sales expectations within two weeks.
  • Managed a regional sales staff of 50 members.
  • Exceeded targeted sales goals by 20%.
  • Served as liaison between customers, store personnel and various store departments.
  • Set up 10 new company stores all over India
  • Trained new employees on company customer service policies and service level standards.
  • Building customer relations
  • Generated monthly and annual sales reports.
  • Audited store on a monthly basis

Sales Manager

Moonlight Fashion and Accessories
12.2007 - 06.2008
  • Shared product knowledge with customers while making personal recommendations.
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Worked as a team to exceed sales goals and objectives

Sales team member

Bindi Bangles Clothing and Jewelry
08.2007 - 12.2007
  • Informed customers about sales and promotions in a friendly and engaging manner.
  • Maintained kiosk appearance and upheld customer service quality.

Education

TES
Worldwide
11.2023

Diploma - Arts and Drama

Kreating Charakters Acting Institute
Mumbai
2010

High School Diploma -

Granada Hills Charter High School
Los Angeles, California
2008

Skills

  • Proficient in Microsoft PowerPoint, Excel and Word
  • Completed a number of online courses from TES
  • Self motivated and proactive
  • Excellent organizational skills
  • Classroom Management
  • High work ethic
  • Building positive rapports with students and teachers
  • Thriving in a team environment
  • Languages spoken- English and Hindi
  • Meticulous and attention to detail

Timeline

Educational Assistant

ESF Shatin Junior School
01.2024 - 02.2024

Supply Educational Assistant

ESF Kindergartens And Primary Schools
08.2023 - Current

Lower School Administrator

ESF Sha Tin College
09.2015 - 12.2017

Employee Recruitment and Training Manager

Amore Gourmet Gelato Company Pvt. Ltd.
01.2009 - 02.2014

Sales Manager

Amore Gourmet Gelato Company Pvt. Ltd.
08.2008 - 12.2008

Sales Manager

Moonlight Fashion and Accessories
12.2007 - 06.2008

Sales team member

Bindi Bangles Clothing and Jewelry
08.2007 - 12.2007

TES

Diploma - Arts and Drama

Kreating Charakters Acting Institute

High School Diploma -

Granada Hills Charter High School

Similar Profiles

CREATE PROFILE
Lia Ali Rastogi