Karan Rathod

Thane

Summary

Professional with a B.Sc. in Computer Science and Artificial Intelligence, possessing over 4 years of experience in client-facing roles across finance and travel sectors. Expertise in sales, CRM tools, and multilingual communication, driving customer satisfaction and sales growth. Proven ability to manage time effectively and solve problems, enhancing client relationships and team collaboration. Actively seeking opportunities in dynamic agency environments that offer growth and advancement.

Overview

years of professional experience

Work History

Travel Agent

ASAP tickets

Riga

05.2022 - 03.2024

Delivered comprehensive travel solutions for international clients.
Managed CRM systems to facilitate client communication and bookings.

Achieved high customer satisfaction ratings while exceeding sales quotas.

Account Manager

Umarkets

Riga

04.2020 - 02.2022

Managed diverse portfolio of client accounts, delivering tailored financial solutions for optimal satisfaction.
Built and nurtured client relationships, enhancing retention and trust across accounts.
Consistently exceeded sales and performance targets through strategic planning and execution.

Education

High School Diploma -

Bharat College

Thane

05-2018

Bachelor of Science - Computer And Information Sciences

Transporta Un Sakaru Instituts

Riga, Latvia

Skills

International travel planning
Client relationship management
CRM software proficiency
Travel industry regulations
Booking systems oversight
Customer service excellence

Cross-cultural communication
Problem solving strategies
Time management skills
Negotiation techniques
Currency exchange knowledge

Affiliations

I was an active member of Rotaract here in Mumbai, as well as in Riga, Latvia

References

References available upon request.

Timeline