Karan Rawat

• Lead a 25-member Accounts Receivable team managing the North America region with a $560M portfolio, driving timely manual invoicing, cash application, collections, dispute resolution, and process compliance; regularly connect with stakeholders for performance reviews and escalations, initiated a new factoring process with HSBC Bank, and partially automated Daily Sales Reports to improve accuracy, efficiency, and decision-making.
• Improved team efficiency by streamlining processes and implementing innovative management strategies.
• Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
• Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
• Designed and implemented Profit & Margin reporting, prepared accurate Sales Provisions, and developed reconciliation frameworks to track Actual Sales vs. Budget, enabling proactive decision-making.
• Regularly connect with stakeholders across business and client teams to review AR performance, resolve escalations, and ensure alignment on process improvements.
• Prepare Day 1 Sales Report to track initial monthly sales performance, providing insights on how actual sales compare against budget targets and enabling timely corrective actions.

• Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Led system migration from NetSuite to SAP HANA, successfully clearing 2 years' backlog within 3 months, ensuring seamless data transition, process continuity, and operational efficiency.
• Enhanced employee performance by providing regular feedback, coaching, and training opportunities.

• Manage Accounts Payable (AP) and Accounts Receivable (AR) operations across European markets, overseeing invoice allocation, utility payments, escalations, and performance tracking to ensure timely and accurate financial processing.
• Introduced automation via HighRadius in cash applications, deductions, and payment posting, achieving up to 80% automation, significantly improving process efficiency, and reducing FTE requirements by 25%.
• Conducted weekly and monthly client review calls, resolving issues, ensuring SLA compliance, and maintaining operational transparency.
• Designed error reports, incentive plans, and on-time payment dashboards, improving accountability and performance visibility.
• Developed training programs for new hires and optimized task allocation, enabling consistent achievement of all SLAs and process metrics.
• Finalized AP and AR Standard Operating Procedures (SOPs) and successfully transitioned 2 key processes, ensuring standardized workflows, compliance, and smooth handover across teams.
• Developed Process Transition to support AP/AR automation initiatives, ensuring smooth handover, standardized workflows, and sustainable operational excellence.
• Designed and implemented dashboards for clients, ensuring timely delivery of reports, enhancing transparency, and enabling data-driven decision-making.
• Automated Special Handling and Trucking invoice processing using Macros, reducing processing time from 5 days to 2 days while improving accuracy and minimizing manual errors.

Genpact | Process Developer → Assistant Manager (6 Years)

• Successfully led 6 key projects and 4 transition across AP and AR functions, focusing on process improvement, automation, and operational efficiency.
• Lean Six Sigma Certified: Green Belt and Yellow Belt, applying methodology to streamline workflows, reduce errors, and optimize cycle times.
• Progressed from Process Developer to Assistant Manager, including 2.5 years as Team Lead, managing cross-functional teams in AR (Cash Application, Deductions, Collections, Master Data) and AP (Payment Posting, Invoice Processing, Vendor Management).
• Implemented automation initiatives, dashboards, SOPs, and COE plans, improving efficiency, reducing FTE requirements, and enhancing SLA compliance and stakeholder satisfaction.
• Led system/tool migrations from VAX, Enterprise, and NetSuite to SAP HANA, streamlining AP/AR processes; implemented HighRadius automation for cash applications, deductions, and payment posting, achieving up to 80% automation and reducing FTE requirements by 20%.
• Conducted regular client review calls, resolved escalations, and ensured compliance with service agreements.
• Automated AR reports (Aging, Pallet, Nelson, Unapplied Cash), improving accuracy, transparency, and stakeholder visibility.
• Designed and implemented new AR processes through a Green Belt project, focusing on under-tolerance deduction handling and deduction impact on profit margin, streamlining workflows and improving accuracy in revenue realization.

• Hands-on experience in audit support, expense management
• Managed daily activity expenses, including uploading invoices and posting journal entries in Tally ERP-9, ensuring accurate financial records.
• Submitted PAN card requests for new users, ensuring accurate documentation