Results-driven management professional with extensive experience in leadership roles. Skilled in strategic planning, team collaboration, and driving operational efficiency. Adept at adapting to changing needs and ensuring consistent, high-quality outcomes. Known for strong interpersonal skills, problem-solving abilities, and focus on achieving organizational goals.Expert in automation and digital transformation, led the implementation of HighRadius to streamline cash applications and deductions, achieving significant efficiency and accuracy gains.. Delivered projects within 95% of planned timelines, showcasing strong project management and execution skills. Proven leadership in team optimization and process standardization, directing the Bench Resource Program for workforce planning, authoring SOPs to ensure global compliance, and introducing standardized collection templates to streamline communication across geographies.
Genpact | Process Developer → Assistant Manager (6 Years)
PROJECTS
1. Standardization Process and SAP implementation
2. High Radius Implementation
3. Aged Deduction Clearance
4. Shipping Fee project
5. Vendor Invoice Creation & Optimization
6. Invoice downloading and Exchange rate updating