COIN
Karan Sangani
E Commerce Manager
Gandhinagar
Summary
Highly analytical and data-driven E-commerce Manager effectively scales online customer acquisition efforts and e-commerce capabilities to drive sales growth. Routinely tests new features and assets and measures results as company grows and evolves. Strong understanding of e-commerce consumer behavior and audience segmentation along with website analytic and tracking tools.
Communicative Financial Planning Analyst with 2 years of experience in accounting and analysis reporting. Proficient in COIN and XPLAN. Ethical and meticulous professional with extensive knowledge of forecasting techniques, budgeting and financial processes. Committed to producing desirable results with minimal or zero supervision.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
E Commerce Manager
Sky Wings Enterprise
Gandhinagar
01.2021 - Current
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Incorporated e-commerce objectives in social media platform management.
- Constructed new payment systems for online orders to optimize website shopping and boost sales.
- Managed accounts to retain existing relationships and grow share of business.
- Communicated product quality and market comparisons by creating sales presentations.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Expertise in E Commerce Market like Amazon and Flipkart.
Financial Paraplanner
Befree Business Resources Pvt Ltd
Gandhinagar
10.2019 - 01.2021
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve target results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used Microsoft Word and other software tools to create documents and other communications.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Preparing SOA (Statement of Advice), ROA (Record of Advice), Familiar with COIN and XPLAN, Cost to Cost Comparison Report and Flowchart.
E Commerce Executive
Sky Wings Enterprise
Gandhinagar
02.2014 - 09.2019
- Monitored online feedback provided by customers regarding services and products to identify points for improvement.
- Implemented tactical online marketing practices to target specific consumers and demographics.
- Worked with third-party partners to coordinate website promotional activity.
- Created and maintained corporate website content with accurate prices, products and contact information.
- Analyzed consumer demographics and weekly site metrics to correlate trends in sales and site visits.
- Created lead-converting landing pages and keyword-rich pages that won high ranks on Google.
Education
Bachelors in Commerce (B.Com) - Accounting And Finance
Christ College
Rajkot 04.2005 - 03.2008
Chartered Financial Analyst (CFA) & MFA - Financial Planning And Services
ICFAI University, Tripura
Tripura, Agartala 04.2008 - 03.2012
Skills
eCommerce master
Software
XPLAN
WORD and EXCEL
SHOPIFY
Travelling and Exploring
I love travelling to different places and explore something new. Love discovering the new place and always in verge of innovating new things and ideas, gain knowledge of the place or the situations.
Timeline
E Commerce Manager
Sky Wings Enterprise
01.2021 - Current
Financial Paraplanner
Befree Business Resources Pvt Ltd
10.2019 - 01.2021
E Commerce Executive
Sky Wings Enterprise
02.2014 - 09.2019
Chartered Financial Analyst (CFA) & MFA - Financial Planning And Services
ICFAI University, Tripura
04.2008 - 03.2012
Bachelors in Commerce (B.Com) - Accounting And Finance
Christ College
04.2005 - 03.2008
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