Karan Sharma
New Delhi
Summary
- Having dedicated experience in warehouse operations, I have successfully managed operations across 10+ sites, demonstrating proficiency in optimizing logistics, ensuring efficient inventory management, and implementing streamlined processes. My hands-on experience includes overseeing receiving, storage, and distribution activities, as well as coordinating with cross-functional teams to meet organizational objectives. I am adept at utilizing technology to enhance warehouse efficiency, implementing best practices, and maintaining a keen focus on safety protocols. My commitment to excellence, coupled with strong analytical and problem-solving skills, positions me as a valuable asset in contributing to the success of any warehouse operation."
Overview
3
3
years of professional experience
Work History
Senior Executive
Flipkart
New Delhi
08.2021 - Current
- Oversaw operations for more than 10 Alphalite sites across Delhi and the Delhi NCR region, managing departments such as Inbound, Outbound, Return, PH and MH.
- Received exceeded expectations ratings in performance appraisals for consistently exceeding objectives while keeping in view the companies values and SOPs.
- Managed renowned brands such as Bosch, MamyPoko Pants, Mondelez, Reckitt Benckiser, Foster, Luvlap, and more.
- More than 15 Lakh orders were successfully shipped in a year, and for certain vendors, the outbound caps. were doubled to accommodate the increased demand and prevent any potential spillages.
- Successfully initiated and managed the startup phase of 5 Alphalite sites, ensuring operational readiness, particularly during critical events like the Big Billion Days (BBD).
- Conducted comprehensive training sessions for team members at various sites, aligning them with SOPs and enforcing adherence to company values and policies, thus ensuring seamless operations.
- Collaborated with various vendors, offering operational support to address any challenges encountered by them with KAM and acted as a spokesperson to address their issues on a daily basis.
- Implemented a weekly audit schedule to verify compliance with SOPs across all brands, proactively identifying and mitigating potential operational risks.
- Achieved a zero-breach track record by implementing stringent measures to prevent operational lapses in all departments.
- Regularly audited operational processes to maintain and enhance quality standards, contributing to overall operational excellence.
- Successfully managed diverse teams with varying backgrounds and experience levels, fostering a collaborative and efficient working environment.
- Calculated Individual Pick and Pack (IPP) metrics for each site, assessing capacity constraints and strategizing for increased efficiency.
- Collaborated monthly with planning, central, and KAM teams to discuss and plan capacities for each brand, ensuring optimal resource allocation.
Senior Executive
Starkey Laboratories India Pvt. Ltd.
New Delhi
03.2021 - 08.2021
- Successfully presented, promoted, and sold products, employing compelling arguments to both current and potential customers
- Conducted cost-benefit and needs analyses for existing and prospective customers, ensuring tailored solutions to meet their requirements.
- Cultivated and sustained positive business and customer relationships through effective communication and rapport-building.
- Identify and analyze the potential of dealers in the assigned area.
- Delivered technical product training and basic user functionality training as needed.
- Took charge of sales, collection, and business development in the designated area.
- Provided technical expertise and product knowledge support for customer Centric programs such as conferences, trade shows, and workshops.
- Ensured timely reporting and maintenance of customer databases in accordance with company guidelines.
- Resolved customer issues utilizing available resources and escalate technical matters to the technical/audiological team when necessary.
- Actively promoted continuous improvement initiatives.
- Demonstrated flexibility by taking on additional project roles as required.
Education
Post Graduate Diploma in Management - Marketing And International Business
Jagan Institute of Management Studies
Rohini Sector 5, New Delhi, 11008501-2021
BBA -
PDM College of Engineering
Bahadurgarh, Haryana 12450701-2018
High School - Commerce
Sanatan Dharam Public School
Punjabi Bagh, New Delhi01-2015
Skills
- MS Excel
- Problem solving
- Data-driven decision-making
- Operations Management
- Inventory management
- Quality Assurance
- Vendor Relationship Management
- Collaboration with cross-functional teams
- Training and development
- SOP Adherence
- Logistics Planning
- Stock audits
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Upper Intermediate (B2)
B2
Timeline
Senior Executive
Flipkart
08.2021 - Current
Senior Executive
Starkey Laboratories India Pvt. Ltd.
03.2021 - 08.2021
Post Graduate Diploma in Management - Marketing And International Business
Jagan Institute of Management Studies
BBA -
PDM College of Engineering
High School - Commerce
Sanatan Dharam Public School