Having dedicated experience in warehouse operations, I have successfully managed operations across 10+ sites, demonstrating proficiency in optimizing logistics, ensuring efficient inventory management, and implementing streamlined processes. My hands-on experience includes overseeing receiving, storage, and distribution activities, as well as coordinating with cross-functional teams to meet organizational objectives. I am adept at utilizing technology to enhance warehouse efficiency, implementing best practices, and maintaining a keen focus on safety protocols. My commitment to excellence, coupled with strong analytical and problem-solving skills, positions me as a valuable asset in contributing to the success of any warehouse operation."
Overview
3
3
years of professional experience
Work History
Senior Executive
Flipkart
New Delhi
08.2021 - Current
Oversaw operations for more than 10 Alphalite sites across Delhi and the Delhi NCR region, managing departments such as Inbound, Outbound, Return, PH and MH.
Received exceeded expectations ratings in performance appraisals for consistently exceeding objectives while keeping in view the companies values and SOPs.
Managed renowned brands such as Bosch, MamyPoko Pants, Mondelez, Reckitt Benckiser, Foster, Luvlap, and more.
More than 15 Lakh orders were successfully shipped in a year, and for certain vendors, the outbound caps. were doubled to accommodate the increased demand and prevent any potential spillages.
Successfully initiated and managed the startup phase of 5 Alphalite sites, ensuring operational readiness, particularly during critical events like the Big Billion Days (BBD).
Conducted comprehensive training sessions for team members at various sites, aligning them with SOPs and enforcing adherence to company values and policies, thus ensuring seamless operations.
Collaborated with various vendors, offering operational support to address any challenges encountered by them with KAM and acted as a spokesperson to address their issues on a daily basis.
Implemented a weekly audit schedule to verify compliance with SOPs across all brands, proactively identifying and mitigating potential operational risks.
Achieved a zero-breach track record by implementing stringent measures to prevent operational lapses in all departments.
Regularly audited operational processes to maintain and enhance quality standards, contributing to overall operational excellence.
Successfully managed diverse teams with varying backgrounds and experience levels, fostering a collaborative and efficient working environment.
Calculated Individual Pick and Pack (IPP) metrics for each site, assessing capacity constraints and strategizing for increased efficiency.
Collaborated monthly with planning, central, and KAM teams to discuss and plan capacities for each brand, ensuring optimal resource allocation.
Senior Executive
Starkey Laboratories India Pvt. Ltd.
New Delhi
03.2021 - 08.2021
Successfully presented, promoted, and sold products, employing compelling arguments to both current and potential customers
Conducted cost-benefit and needs analyses for existing and prospective customers, ensuring tailored solutions to meet their requirements.
Cultivated and sustained positive business and customer relationships through effective communication and rapport-building.
Identify and analyze the potential of dealers in the assigned area.
Delivered technical product training and basic user functionality training as needed.
Took charge of sales, collection, and business development in the designated area.
Provided technical expertise and product knowledge support for customer Centric programs such as conferences, trade shows, and workshops.
Ensured timely reporting and maintenance of customer databases in accordance with company guidelines.
Resolved customer issues utilizing available resources and escalate technical matters to the technical/audiological team when necessary.