Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Karan Sharma

Karan Sharma

New Delhi

Summary

  • Having dedicated experience in warehouse operations, I have successfully managed operations across 10+ sites, demonstrating proficiency in optimizing logistics, ensuring efficient inventory management, and implementing streamlined processes. My hands-on experience includes overseeing receiving, storage, and distribution activities, as well as coordinating with cross-functional teams to meet organizational objectives. I am adept at utilizing technology to enhance warehouse efficiency, implementing best practices, and maintaining a keen focus on safety protocols. My commitment to excellence, coupled with strong analytical and problem-solving skills, positions me as a valuable asset in contributing to the success of any warehouse operation."

Overview

3
3
years of professional experience

Work History

Senior Executive

Flipkart
New Delhi
08.2021 - Current
  • Oversaw operations for more than 10 Alphalite sites across Delhi and the Delhi NCR region, managing departments such as Inbound, Outbound, Return, PH and MH.
  • Received exceeded expectations ratings in performance appraisals for consistently exceeding objectives while keeping in view the companies values and SOPs.
  • Managed renowned brands such as Bosch, MamyPoko Pants, Mondelez, Reckitt Benckiser, Foster, Luvlap, and more.
  • More than 15 Lakh orders were successfully shipped in a year, and for certain vendors, the outbound caps. were doubled to accommodate the increased demand and prevent any potential spillages.
  • Successfully initiated and managed the startup phase of 5 Alphalite sites, ensuring operational readiness, particularly during critical events like the Big Billion Days (BBD).
  • Conducted comprehensive training sessions for team members at various sites, aligning them with SOPs and enforcing adherence to company values and policies, thus ensuring seamless operations.
  • Collaborated with various vendors, offering operational support to address any challenges encountered by them with KAM and acted as a spokesperson to address their issues on a daily basis.
  • Implemented a weekly audit schedule to verify compliance with SOPs across all brands, proactively identifying and mitigating potential operational risks.
  • Achieved a zero-breach track record by implementing stringent measures to prevent operational lapses in all departments.
  • Regularly audited operational processes to maintain and enhance quality standards, contributing to overall operational excellence.
  • Successfully managed diverse teams with varying backgrounds and experience levels, fostering a collaborative and efficient working environment.
  • Calculated Individual Pick and Pack (IPP) metrics for each site, assessing capacity constraints and strategizing for increased efficiency.
  • Collaborated monthly with planning, central, and KAM teams to discuss and plan capacities for each brand, ensuring optimal resource allocation.

Senior Executive

Starkey Laboratories India Pvt. Ltd.
New Delhi
03.2021 - 08.2021
  • Successfully presented, promoted, and sold products, employing compelling arguments to both current and potential customers
  • Conducted cost-benefit and needs analyses for existing and prospective customers, ensuring tailored solutions to meet their requirements.
  • Cultivated and sustained positive business and customer relationships through effective communication and rapport-building.
  • Identify and analyze the potential of dealers in the assigned area.
  • Delivered technical product training and basic user functionality training as needed.
  • Took charge of sales, collection, and business development in the designated area.
  • Provided technical expertise and product knowledge support for customer Centric programs such as conferences, trade shows, and workshops.
  • Ensured timely reporting and maintenance of customer databases in accordance with company guidelines.
  • Resolved customer issues utilizing available resources and escalate technical matters to the technical/audiological team when necessary.
  • Actively promoted continuous improvement initiatives.
  • Demonstrated flexibility by taking on additional project roles as required.

Education

Post Graduate Diploma in Management - Marketing And International Business

Jagan Institute of Management Studies
Rohini Sector 5, New Delhi, 110085
01-2021

BBA -

PDM College of Engineering
Bahadurgarh, Haryana 124507
01-2018

High School - Commerce

Sanatan Dharam Public School
Punjabi Bagh, New Delhi
01-2015

Skills

  • MS Excel
  • Problem solving
  • Data-driven decision-making
  • Operations Management
  • Inventory management
  • Quality Assurance
  • Vendor Relationship Management
  • Collaboration with cross-functional teams
  • Training and development
  • SOP Adherence
  • Logistics Planning
  • Stock audits

Languages

Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Upper Intermediate (B2)
B2

Timeline

Senior Executive

Flipkart
08.2021 - Current

Senior Executive

Starkey Laboratories India Pvt. Ltd.
03.2021 - 08.2021

Post Graduate Diploma in Management - Marketing And International Business

Jagan Institute of Management Studies

BBA -

PDM College of Engineering

High School - Commerce

Sanatan Dharam Public School
Karan Sharma