KARAN SINGH BISHT
Delhi
Summary
Retail and professional with 5+ years of experience in sales, operations, and team management. Skilled in improving store performance, building strong teams, and delivering great customer experience. Known for practical problem-solving, smooth operations, and driving business results. Now looking to step into a City Manager / Area Manager role with a reputed brand, to handle multiple stores, grow business, and lead teams effectively.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Store Manager
ROSSO BRUNELLO (Da Milano Leathers PVT. Ltd.)
11.2025 - Current
- Managing end-to-end store operations driving sales performance, customer experience, and overall store profitability.
- Leading and developing the store team to achieve sales targets while maintaining premium service standards.
- Driving conversion rates and average bill value through effective upselling, cross-selling, and customer engagement.
- Ensuring visual merchandising aligns with brand standards to enhance product visibility and in-store experience.
- Overseeing inventory management, stock replenishment, and shrinkage control to maintain optimal stock levels.
- Analysing sales data and KPIs to identify trends and implement strategies for continuous performance improvement.
Store Manager (SM)
JACK & JONES@BESTSELLER
07.2024 - 11.2026
- Delivered consistent sales performance against targets by driving team productivity, conversion, and store profitability.
- Led, coached, and developed the team to achieve KPIs while fostering a high-performance and customer-first culture.
- Ensured exceptional customer experience by leading from the front and maintaining premium service standards.
- Managed two stores simultaneously (combined area: 4400 sq. mtrs), ensuring seamless operations and target achievement across locations.
- Executed effective rostering, wage control, and operational planning to optimize efficiency and cost management.
- Implemented strong visual merchandising and inventory management practices to enhance store appeal, stock availability, and sales.
Sr. Department Manager
SHOPPERS STOP (SSL)
12.2022 - 06.2024
- Managed Non-Apparel business across a 26,478 sq. ft. area, overseeing categories including Make-up, Fragrances, Watches, Sunglasses, Footwear, Beauty departments which contribute majorly to the total sales percentage of the store.
- Drove sales growth and profitability by focusing on revenue generation, margin improvement, and Own Label merchandise promotion.
- Enhanced customer experience across in-store and digital touchpoints, driving retention and consistently improving NPS.
- Led shrinkage-control initiatives through stock accuracy, rigorous team training, and effective loss-prevention practices.
- Ensured operational excellence by managing key deliverables across financial, process, customer, strategic, and people metrics.
- Provided strong people leadership by training, motivating, and retaining teams, while upholding brand values, service standards, and store hygiene.
Assistant Store Manager (Department Manager)
SMART
11.2020 - 05.2022
- Effectively manage the Profit & Loss with focused drive of sales.
- Driving the OMNI CHANNEL business of formats like JIOMART from the store seamlessly within provided timelines.
- To create seamless customer service orientation among store employees by ensuring timely and efficient customer service.
- Maintaining statistical and financial records of the store.
- Recruiting, supervising, training and appraising staff of the store.
- To implement marketing plans for the store & drive sales promotion initiatives, events.
- Ensuring the proper VM Standards of store.
Industrial Trainee
THE LALIT HOTEL
04.2018 - 07.2018
- Built strong guest relationships through prompt, personalized service, improving customer retention.
- Coordinated with housekeeping and maintenance teams to resolve guest issues efficiently.
- Assisted guests with property orientation, including facilities like restaurants, spa, pool, and fitness centre.
- Supported daily operations to ensure smooth and seamless service delivery.
- Managed front desk interactions, handling check-ins while maintaining a warm and professional guest experience.
Education
MBA - Marketing & Sales
IGNOU
Delhi, India01-2026
B.SC - Hospitality Management
IHM FARIDABAD
Faridabad, India01-2020
Senior higher secondary -
Ahlcon Public School
05-2016
Higher secondary -
Ahlcon Public School
04-2014
Skills
Retail Sales
Sales Forecasting
Value Format
Sales
Customer Relationship Management
Team Management
Accomplishments
- Awarded Best Department Manager – North Zone (Q1, FY 2023–24) for outstanding performance.
- Achieved Best Sales Department for exceptional performance in April (FY 2023–24).
- Received Appreciation Certificate from the Service Department (FY 2018) for service excellence.
Interests
Travelling, Social Gathering, Sports/Group Activites, Cooking, Trekking
PERSONAL DETAILS
- Father's Name: Mr. Gajender Singh Bisht
- Mother's Name: Mrs Kala Bisht
- DOB: 24th June, 1998
- Gender : Male
- Marital Status: Single
- Nationality: Indian
WEBSITES AND SOCIAL LINKS
LinkedIn: https://www.linkedin.com/in/karan-bisht-962308199
Timeline
Store Manager
ROSSO BRUNELLO (Da Milano Leathers PVT. Ltd.)
11.2025 - Current
Store Manager (SM)
JACK & JONES@BESTSELLER
07.2024 - 11.2026
Sr. Department Manager
SHOPPERS STOP (SSL)
12.2022 - 06.2024
Assistant Store Manager (Department Manager)
SMART
11.2020 - 05.2022
Industrial Trainee
THE LALIT HOTEL
04.2018 - 07.2018
B.SC - Hospitality Management
IHM FARIDABAD
MBA - Marketing & Sales
IGNOU
Senior higher secondary -
Ahlcon Public School
Higher secondary -
Ahlcon Public School