Karan Singh Pipaliya

• Providing key operational support to the recruitment network and local HR teams across the APAC, Europe, and UK regions. Assisting throughout the recruitment process, including job postings, sourcing, interview scheduling, assessment creation, offer generation, and background verification, all while ensuring an excellent candidate experience.
• Stakeholder Management: Actively managing stakeholders from various regions, including APAC (Hong Kong, Singapore, Japan, China, and Australia), as well as the Netherlands and France, ensuring seamless collaboration and communication.
• Sourcing and Market Research: Maintaining productive sourcing via LinkedIn and Pirical, leveraging LinkedIn Insight for talent pools, managing LinkedIn Recruiter licenses, and conducting market research on new joiners to competitive firms.
• Interview Arrangements: Arranging interviews by coordinating with internal hiring partners and executive assistants, setting up virtual meeting rooms, booking rooms in offices, and collating applicant documents and feedback.
• Assessment and Offer Generation: Creating assessments on Qualtrics, generating offer letters via Adobe, and processing invoices for agency recruitment fees.
• Background Checks: Conducting thorough background checks of candidates and resolving any issues by coordinating with the candidate, internal team members, and compliance team members.
• SOPs and Training: Preparing and maintaining SOPs for the HR team, training new employees on processes and tools to ensure consistency and efficiency.
• Tool Transition: Participated in the transition from Taleo to SmartRecruiters, including the implementation of the new tool and training regional recruiters on its use.
• Mail Monitoring: Monitoring daily mail, including prospective applicant queries and regional HR queries, and responding to candidate and local HR queries promptly.
• Tools and Job Boards Expertise: Workday, SmartRecruiters, Taleo, iCIMS, Qualtrics, ServiceNow, LinkedIn, Pirical, CareerBuilder, Indeed, Monster.com, Naukri.com.

• PeopleScout is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs.
• Worked as a Recruiter/Subject Matter Expert for Bridgestone Corporation.
• Sourcing active and qualified candidates from various career websites such as LinkedIn, Indeed, Monster.com, and CareerBuilder.
• Responsible for tracking and maintaining data for all four divisions: Northeast, Central, Southeast, and West.
• Leadership skill: Providing training and mentorship to new team members, leading to successful results.
• Drafting emails, preparing offer letters, writing job descriptions, and contacting candidates.
• Developed candidate pipelines by networking on social media sites, creating automated searches, and targeting previous candidates.

British Telecom, one of the leading communications companies, serves the broadband, phone, TV, and mobile needs of customers in the UK and in more than 170 countries worldwide.

• Worked with the Ethernet Team, which handles Broadband, Etherway, Etherway, Etherway, and Etherway orders.
• Worked with onshore partners to keep our customers informed about their orders placed through the ECO or BT Wholesale Portal and was responsible for addressing client issues and additional requirements.
• Following the company's mission of 'on time, right the first time, and every time.'
• Mentoring new joiners on the process and providing floor support, assisting them in achieving error-free work, and adhering to the Right First Time methodology.
• Being transparent with our customers by providing them with complete information using the 'What, What, When?' Methodology, that is: What is happening with their order, what will happen next, and when?
• Conducting daily huddles and sharing process-related updates with the team.
• Actively participating in organizational functions and fun activities on the floor.

• EXL service is a provider of decision analytics, operations management, outsourcing, business transformation and IT services.
• Checking the scanned documents provided by the clients for validation.
• Making decisions related to gas and electricity meter readings based on the orderliness of the documents; if the documents are in good order, then processing them in accordance with customer requirements.
• Achievement: Performed exceptionally well in my process, winning "Star of the Week" consecutively for three weeks in January 2016. Additionally, I earned the title "Star of the Month" in the same month.
• During periods of high volume in other processes, I provided full support with complete responsibility.
• Received appreciation from both the management and each of my clients.