Karan Singh Tezy
Pune
Summary
Resourceful Closing Manager with 9+ years of sales experience and known for high productivity and efficient task completion. Skilled in negotiation, conflict resolution, and time management, ensuring smooth transaction processes. Excel in leadership, communication, and problem-solving, contributing to effective team dynamics and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Closing Manager
Mantra Properties
10.2024 - Current
- Integral team member in launching Burgundy – the new luxury line under Mantra Properties, focused on delivering premium real estate experiences.
- Successfully elevated the end-to-end client journey to meet high-end luxury service standards, ensuring superior satisfaction and brand alignment.
- Appointed as the corporate point of contact for the entire Mantra portfolio, including Burgundy, catering to top-tier MNC clientele.
- Consistently achieved quarterly business targets and surpassed personal sales goals, contributing to the division’s growth trajectory.
- Gained hands-on expertise in NAVIGO, a cutting-edge real estate CRM and sales automation software, streamlining processes and boosting efficiency.
- Actively participated in channel partner meets; identified and activated new, previously untapped partners to drive additional revenue streams and expand market reach.
Closing Manager
Tribeca Developer
05.2023 - 10.2024
- Competently engage with prospects, build rapport and convert.
- Accomplished sales goals and boosted revenue.
- Handling HNI cliental portfolio.
- Thorough product knowledge and customer relationship management.
- Keeping strong follow up with CP s and generate references from visitors / closed clients.
- Deliver sales numbers as per business plan, both in terms of sourcing and closing - ensure completion of sales targets on a consistent basis throughout the year.
- Ensure cross-selling (Yoo NIBM & Tribeca Highstreet) with existing customers and new customers.
- Coordinate with CRM to ensure exceptional customer service. Systems and Process Compliance.
- Conduct regular CP meets on sites during launches.
Sales Manager
Conrad Pune Hilton
11.2022 - 04.2023
- Individually handling major portfolio- Corporate.
- Maintaining owners report with the day to day revenue details.
- Cold Calling to the companies.
- Telle Calling and fixing appointments to meet the new companies for business opportunities.
- Handling feeder market- Bangalore, Chennai, Hyderabad.
- Work closely with sales team member and helping in maximum closure.
- Lead generation & tapping new business opportunities.
- Maintaining strong relationship with existing & loyal clients.
- Key contributor for maximizing the ADR (average daily revenue) and over achieving the hotel ADR Goal.
- Conducting weekly group meeting (Business in pipeline) to convert maximum incoming leads.
- Handling day to day meetings & reports.
- Responsible for training & guiding a new team member processes and work hygiene within the department.
Assistant Manager Sales
Kaldan Samudhra Palace
Mahabalipuram
01.2020 - 08.2022
- Company Overview: Pre-opening
- Business development specialist.
- Effectively implementing the business strategy & vision positioning as luxury product.
- Engage and build a strong customer relationship by engaging in meaningful dialogue.
- Maintaining quality & service by establishing and enforcing organization standards.
- Attending Travel Trade Marts to promote the property.
- Competition market & activities tapping to gain the fair market share.
- Drive revenue maximization as per daily & monthly budgets.
- Responsible for securing/contracting long term business for the hotel.
- Generate leads through the qualification of new sales opportunities.
- Maintain a level of metrics to meet activity goals (cold calls, meetings, leads, proposals).
- Communication with various stakeholders on the next step to strong leads.
- Training & guiding team member about the processes and work hygiene within the department.
- Conducting weekly group meeting (Business in pipeline) to convert maximum incoming leads.
- Pre-opening
Assistant Sales Manager
Sheraton Grand Chennai Resort & Spa
Chennai
08.2018 - 12.2021
- Lead generation & closure expert.
- Driving inside sales, pre sales.
- Maintaining strong relationship with existing & loyal clients.
- Handling International & feeder market -Delhi, Hyderabad, Ahmedabad.
- Work closely with National sales team for the lead generation & closures.
- Handling One Source (Marriott Interference) for all the leads worldwide.
- Handling outbound travel agents.
- Handling day to day meetings, reports, contracts, filing & administration work.
Assistant Manager- Front Office
Feathers
Chennai
06.2016 - 07.2018
- Client handling and assured guest satisfaction.
- Follow up on guest complaints/comments in detail and taking immediate actions to make client feel valued and meet his expectations.
- Responsible for handling VIP and group check ins and create guest experience.
- Responsible to drive Guest Voice- online platform (Trip Advisor) hotel ranking.
- Handling reports & night audit.
- Handling front desk.
- Training, maintaining work hygiene & motivating team with leading example.
Industrial Trainee
JW Marriott Pune
Pune
07.2014 - 12.2014
Education
Graduate - BSC in Hospitality Management
International Institute Of Hotel Management
Pune06.2016
12th Standard -
REWACHAND BHOJWANI ACADEMY
Pune12.2013
10TH Standard -
KENDRIYA VIDYALAYA B.E.G
Pune12.2010
BA - Hospitality Management
University of West London
Skills
- Time management
- Good negotiation skills
- Prioritizing skills
- Calm under pressure
- Productive during pressure
- Revenue generation
- Market analysis
- Sales automation software
- Real estate negotiation
- Policy and procedure implementation
- Client relationship management
- Customer retention strategies
- Lead generation techniques
Accomplishments
- Got awarded by the Vice President of Mantra Properties for being the spot closure champion at One Residences with 6 Spot Closure in Q1 of 2025.
- Awarded Best Employee of the month in Conrad Pune.
- Awarded Best Employee of the month in Sheraton Grand Chennai Resorts & Spa.
- Appraisal letter from the Owner of Sheraton Grand Chennai Resort & Spa for organizing and being part of the planning and execution team for owner’s daughter’s wedding.
- Marriott Global lead sender for continuously being on number 2 position for 2021 entire H-1.
- Marriott India Champion and winner (1st position) for the most lead sender in Asia pacific.
Languages
- English
- Hindi
- Punjabi
- Marathi
Timeline
Closing Manager
Mantra Properties
10.2024 - Current
Closing Manager
Tribeca Developer
05.2023 - 10.2024
Sales Manager
Conrad Pune Hilton
11.2022 - 04.2023
Assistant Manager Sales
Kaldan Samudhra Palace
01.2020 - 08.2022
Assistant Sales Manager
Sheraton Grand Chennai Resort & Spa
08.2018 - 12.2021
Assistant Manager- Front Office
Feathers
06.2016 - 07.2018
Industrial Trainee
JW Marriott Pune
07.2014 - 12.2014
Graduate - BSC in Hospitality Management
International Institute Of Hotel Management
12th Standard -
REWACHAND BHOJWANI ACADEMY
10TH Standard -
KENDRIYA VIDYALAYA B.E.G
BA - Hospitality Management
University of West London
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