Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Languages
Timeline
Generic
Karan Sorary

Karan Sorary

Mumbai

Summary

Associate with 5 years of experience in Customer Service, specializing in effective communication through chat, voice, and email channels. Proven track record in enhancing customer satisfaction and resolving inquiries efficiently. Experienced in collections, demonstrating strong negotiation skills and attention to detail.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Radius Global Solutions
02.2019 - 02.2025
  • Collected debts efficiently while maintaining compliance with regulations.
  • Performed underwriting tasks to assess risk and determine eligibility.
  • Assisted test takers via calls, chats, and emails before or during examinations.

Education

B.Com -

Sangai International University

HSC -

Sangai International University

SSC -

Maryann English High School

Skills

  • Customer service excellence
  • Complaint resolution strategies
  • Regulatory compliance
  • Collections improvement
  • Debt negotiation

Languages

  • English
  • Hindi
  • Marathi

Accomplishments

  • Multiple-time performer of the month for ProctorU process
  • Was assisting new trainees while on-the-job training period

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Customer Service Representative

Radius Global Solutions
02.2019 - 02.2025

B.Com -

Sangai International University

HSC -

Sangai International University

SSC -

Maryann English High School
Karan Sorary