Karan Variyani

• Managing the overall services provided in the facility (Housekeeping, Security etc.)

• Responding to emergency situations or any urgent issues involving the facility

• Using best business practice to manage and reduce operational cost and following a set budget as per facility requirement

• Updating and following the designed SOP and house rules set for the facility

• Communicating corporate objectives across all divisions through regular correspondence and scheduled status update

• Manage the maintenance of the facility as per the AMC and preventive or routine service by inspecting the premises on regular basis

• Keeping track of long and short anticipated improvements of the facility

• Preparing reports of – Stock, administrative task, assets, staff records and facility layouts

• Planning and coordinating with installation of equipment’s and health and safety supplies

• Led Root Cause Analysis (RCA) of evaluations to improve work process and equipment maintenance plans

• Managed inhouse union operating engineers of multiple skills including building engineers, electricians, painters, carpenter & plumbers, HVAC technicians

• SPOC for clients and promoting them to expand their business under our services across various other centres

· Induct personnel, allocate responsibilities and office space.

· Plan and coordinate administrative procedures, systems, devise ways to streamline processes.

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Handle AMC, PMC and solving technical issues after RCA

· Monitor petty cash, inventory of office supplies and new purchases

· Monitor costs and expenses to assist in budget preparation

· Monitor the track record of House-keeping work and their staff. Build proper criteria to execute the process smoothly.

· Solve day-to-day grievances, complaints, and problems in order to foster harmonious relationships at the workplace.

· Organize and supervise other office activities (recycling, renovations, event planning, etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Developing HR strategies, policies, and practices. Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Drive the Employee engagement activities, Organize and arrange the different Learning Sessions, Annual Events,

· Resource Management, Client Management, and Vendors.

· Handling Employee Database (Both in Soft Form and Files Management).

· Handling Attendance, Payroll, Performance Appraisals,

· Improving and monitoring employee productivity.

• Manage the center ensuring the best service delivered to clients.

• Coordinating with sales team to encourage clients expand their workspace under our services across different locations.

• Keeping basic knowledge of IT infrastructure for timely act in case of emergency situations.

• Ensuring smooth functioning of vendor, security and other agency associated with the centre.

• Keeping all records legal and other governing bodies, updated for smooth facility operation.

• Using proper industrial practice to maintain the commercial premises to ensure client satisfaction and longevity of the property.

• Getting all the maintenance activities done within the time frame allotted.

• Maintaining proper check lists, petty cash details, stock and assets list.

• Coordinating with project team in execution of ongoing projects.

• Ensuring all assets are in proper usable condition and opting for timely upgrading if needed.

• Coordinating with the building team and IPC for upgrading and updating the rules and standard as per new norms.

• Key roles in budget control and to implement process in reducing expenses or overheads.

• Conducting meetings and inductions to update the clients and fellow team members with house rules and other necessary information.

• Working in a busy office environment and able to carry out repetitive administrative task and followed a methodical approach to solve staffing issues (new policies, rules, regulation).

• Maintaining records of important documents of staff and retrieve information as needed which include: -staff attendance, leave and overtime and other allowances.

• Preparing a pictured MIS to provide a description of the profit and loss.

• Filing of office legal documents, staff documents and other confidential papers

• Raising of purchase order and keeping track of inventories.

• Coordinating with building facility team to ensure smooth maintenance process

• Maximizing accounts profitability through cross selling multi products offered by the bank, and identifying business opportunities by listing companies, handling customer queries and feedback

• Map and analyze business potential, identify new profitable product and product lines by preparing weekly and monthly sales report.

• Designing and conducting pre-sales presentations to prospective clients for business development

• Device strategies through effective customer centric services for retention of clients

• Implementing best customer service practices to improve sales channels and minimize customer complaints.

• Checking norms and regulations followed by the bank as per government guidelines. Examine KYC and other account details

• Ensuring that bank updates opening and closing of accounts in order of interest charging criteria

• Query check and sorting with assigned departments and monthly check of frauds and errors with the accounts and assisting in preparing monthly audit report

• Checking if any fluctuation in charges or other rates

• Making progress report for further reference if the bank has any unsettled accounts, bad debts, improper facilities.