To pursue a challenging and growing career in affirm with an innovative environment where I can enhance my skills and can give my best for fulfilling the goals of the firm. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
Duty Manager
Suncity Entertainment Pvt Ltd
06.2005 - 04.2008
Cinema Manager
OHM Cinema (Project Under Suncity Group)
04.2008 - 06.2010
Worked with OHM Cinema as a Cinema Manager at Sirsa (Haryana)
Enhanced revenue by designing effective marketing strategies for movie promotions and special events.
Boosted concession sales with menu updates, improved product displays, and strategic pricing adjustments.
Monitored ticket sales data to inform decisions about future film selections that catered to audience preferences within the market area.
Increased customer satisfaction by implementing new guest services initiatives and staff training programs.
Implemented cost-saving measures in areas such as concession inventory management, reducing waste and lowering expenses.
Developed strong relationships with film distributors, negotiating favorable terms for movie screenings.
Cinema Manager
Orbit Cinema (A unit of OHM Cinemas)
06.2010 - 09.2011
Worked with Orbit Cinema (A unit of OHM Cinemas) as a Cinema manager at Moga (Punjab)
Project and Cinema Manager
Suncity Cinemas Pvt. Ltd.
11.2011 - Current
Presently working with Suncity Cinemas Pvt. Ltd. and Suncity Entertainment Pvt ltd as a Project and Cinema Manager at Bulandshahr(UP West), Kashipur (Uttarakhand) And Suncity Hisar
Coordinated and planned marketing activity for 2,50,000 square foot mall including implementing promotional projects and developing informational and leasing brochures.
Managing a staff of 65 to ensure that all property responsibilities were enforced
Proficient in all facets of operation including sales and revenue maximization, cost control, and employee staffing and development.
Education
MBA - Operations Management
LPU
B.A - undefined
M.D.U Rohtak
Sr. Secondary -
HBSE
Haryana, India
Matriculation -
H.B.S.E.
Haryana, India
Skills
Deep knowledge of Auto-Cadd (2D)
Deep knowledge of Microsoft Office Package
Deep knowledge of Internet
Comfort ability in working WINDOWS Environment
Ticketing systems
Promotion planning
Organizational skills
Relationship building
Personal Details
English
Hindi
Duty and Responsibilities
To check the lobby and screen for cleanliness & Hygiene.
To supervise the activities of ushers, House-Keeping and Security team.
To check/approve duty rosters of the sub-ordinates.
To tackle all types of customer complaints and crisis situations (Customer grievances, cancellation of shows, power cut off etc).
To take care of the VIP customers.
To keep a track of lost and found property of the patrons.
To take care of the publicity material of the current and upcoming Movies
To inform maintenance and projection department about cancellation of Show (due to no sale of tickets).
To observe, control & the work of Box Office Supervisors & associates.
To co-ordinate with the collector’s office & submitting reports entertainment tax report.
To get approval of ticket rolls from the entertainment officer.
To get approval for stamping the tickets from entertainment officer.
To co-ordinate with theatre branch of commissioner’s office.
To give daily collection report to the distributor/his representative on Phone/email/fax.
To approve the duty roster of supervisors & associates.
To approve the daily collection report (DCR)
To prepare a weekly movies schedule report.
To ensure proper requisition (ordering) & usage of ticket rolls in co-Ordination with IT
To take rounds in the subordinated on regular basis.
Senior Manager – Human Resource (HR Operations, Payroll, Compliance & Audit) at Culver Max Entertainment Pvt. Ltd Formerly known as Sony Pictures Networks India Pvt. LtdSenior Manager – Human Resource (HR Operations, Payroll, Compliance & Audit) at Culver Max Entertainment Pvt. Ltd Formerly known as Sony Pictures Networks India Pvt. Ltd