KARANAM KARTHIK
Ballari
Summary
I am a dedicated Front Office Executive with extensive experience in the hospitality sector. With strong customer service and communication skills, I thrive in fast-paced environments. I successfully manage front office operations, ensuring a positive experience for guests. My bilingual abilities enhance communication with diverse clients, and I am committed to maintaining high standards of professionalism.
Overview
12
12
years of professional experience
Work History
Front Office Executive
Hotel Bala Regency
Ballari
06.2016 - 10.2024
- Company Overview: Hotel Bala Regency is a hospitality service provider offering front office and guest services
- Welcoming clients, customers, and visitors in a professional and courteous manner
- Responding to incoming calls and directing them to the appropriate department or staff member
- Handling incoming and outgoing mail and packages
- Organizing files, scheduling appointments, and maintaining office supplies
- Keeping important documents, files, and records organized
- Handling basic inquiries and addressing complaints
- Supervising front office teams, assigning work, and troubleshooting
- Reporting to upper management and solving crises
- Hotel Bala Regency is a hospitality service provider offering front office and guest services
- Greeted customers, answered inquiries and directed them to the appropriate department.
- Provided customer service support to clients over the phone and in person.
- Organized incoming mail and distributed it accordingly.
Front Office Assistant
Hotel Bala Regency
Ballari
06.2012 - 05.2015
- Company Overview: Hotel Bala Regency is a hospitality service provider offering front office and guest services
- Welcoming guests and providing a positive first impression
- Answering phone calls, managing appointments, and handling mail
- Responding to inquiries and providing information about the business
- Keeping the office clean, organized, and stocked
- Ordering office supplies and ensuring equipment is working
- Maintaining employee lists, contacts databases, and inventories
- Providing ad hoc support to staff members and departments
- Hotel Bala Regency is a hospitality service provider offering front office and guest services
Education
English -
Pinnacle Institute of Hotel management
Hyderabad06.2016
Skills
- Multitasking
- Team Work
- Time Management
- Interpersonal communication
- Communication
- Problem Solving
- Training and coaching
- Document Management
- Workflow Planning
Languages
- English, Native
- Hindi, Proficient
- Kannada, Proficient
- Telugu, Advanced
Declaration
- I declare that the information presented in this resume is true and accurate to the best of my knowledge. I assure you that my experience, skills, and qualifications meet the requirements of the job and I am committed to making a positive contribution to your organization
Timeline
Front Office Executive
Hotel Bala Regency
06.2016 - 10.2024
Front Office Assistant
Hotel Bala Regency
06.2012 - 05.2015
English -
Pinnacle Institute of Hotel management