Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karankambattan T

Coimbatore

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Bharti Airtel
coimbatore
11.2023 - 06.2024
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed service requests and maintained accurate customer records.
  • Delivered product information and promoted services to enhance customer experience.
  • Handled billing inquiries and facilitated payment processing smoothly.
  • Maintained a positive attitude while managing high call volumes during peak hours.

Education

Bachelor of Arts - Commerce

PSG CAS
COIMBATORE
08-2021

Skills

  • Customer service
  • Service request processing
  • Billing management
  • Data entry accuracy
  • Customer relationship management
  • Problem solving
  • Customer relations

Languages

Tamil
First Language
English
Intermediate (B1)
B1

Timeline

Customer Service Representative

Bharti Airtel
11.2023 - 06.2024

Bachelor of Arts - Commerce

PSG CAS
Karankambattan T