Summary
Overview
Work History
Education
Skills
Software
Timeline

Karan Parmar

Digital Marketing Coordinator
Mumbai

Summary

Experienced Social Media Specialist with a proven track record of enhancing brand visibility, engagement, and growth across diverse industries. Over six years of expertise in cultivating effective social media strategies that consistently surpass performance metrics, resulting in heightened brand awareness and customer loyalty. Proficient in maintaining optimal social media hygiene and fostering vibrant community engagement. Skilled at identifying emerging trends and platforms to stay ahead of the curve. Eager to leverage these skills to elevate a brand's digital presence and achieve measurable results.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Social Media Coordinator

Leo Burnett
Mumbai
07.2023 - Current
  • Campaign Management: Planned, executed, and monitored digital marketing campaigns across various platforms, resulting in a 25% increase in website traffic and a 20% growth in social media followers.
  • Social Media Management: Managed and maintained social media profiles, including creating and scheduling posts, responding to comments, and analyzing social media performance metrics, resulting in a 30% increase in overall social media reach.
  • Data Analysis: Used analytical tools to track and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
  • Market Research: Stayed up-to-date with industry trends, competitors, and customer behavior to identify opportunities and refine marketing strategies.
  • Collaboration: Coordinated with other departments such as graphic design, content writing, and sales to ensure marketing campaigns align with overall business goals.
  • Content Calendar: Developed and maintain a content calendar to ensure consistent and timely delivery of digital marketing content.

Social Media Manager

FCB Group India
Mumbai
06.2022 - 07.2023
  • Strategy Development: Created and executed a comprehensive social media strategy that aligned with the company's marketing and business goals, resulting in a 30% increase in overall social media reach and a 25% growth in brand visibility.
  • Content Planning: Developed a content calendar outlining the type of content to be posted, posting schedules, and themes, maintaining consistency and relevance.
  • Audience Engagement: Interacted with the audience by responding to comments, messages, and mentions, fostering a sense of community and building brand loyalty.
  • Monitoring Trends: Stayed up-to-date with social media trends, algorithm changes, and new features, adapting strategies accordingly. This led to a 15% increase in click-through rates (CTR) and a 10% boost in post engagement.
  • Community Management: Fostered and grew online communities related to the brand, including managing user-generated content and moderating discussions.
  • Crisis Management: Handled negative comments or online crises professionally and effectively, protecting the brand's reputation. This resulted in a 15% decrease in negative sentiment and a 20% increase in positive online mentions during critical situations.

Social Media Community Manager

Chimp And Zinc Worldwide
Mumbai
10.2020 - 05.2022
  • Community Building: Foster and nurture an active and engaged online community around the brand on various social media platforms.
  • Audience Engagement: Interact with followers by responding to comments, messages, mentions, and questions promptly and in a personable manner to build relationships and enhance brand loyalty.
  • Moderation: Monitor discussions, comments, and user-generated content to ensure they align with community guidelines and maintain a positive and respectful environment.
  • User-Generated Content: Encourage and curate user-generated content that showcases customer experiences and testimonials related to the brand.
  • Feedback Collection: Gather feedback and suggestions from the community members and relay this valuable information to the appropriate teams within the organization.
  • Crisis Management: Handle any negative comments, complaints, or conflicts diplomatically and professionally, addressing concerns and escalating issues when necessary.

Senior Social Media Specialist

Locobuzz
Mumbai
11.2018 - 10.2020
  • Platform Management: Manage and optimize the company's presence on multiple social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, TikTok, and emerging networks.
  • Audience Analysis: Conduct in-depth audience research and segmentation to tailor content and campaigns to specific demographics and interests.
  • Community Engagement: Foster a sense of community by actively engaging with followers, responding to comments, messages, and mentions, and facilitating discussions.
  • Competitive Analysis: Stay informed about competitors' social media strategies, industry trends, and emerging technologies to maintain a competitive edge.

Education

Bachelor of Arts - Advertising And Digital

University of Mumbai, Mumbai, India
06.2015 - 04.2018

Skills

Content marketing

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Software

Sprinklr

Hootsuite

Microsoft Office Suite

Google Analytics

Timeline

Social Media Coordinator - Leo Burnett
07.2023 - Current
Social Media Manager - FCB Group India
06.2022 - 07.2023
Social Media Community Manager - Chimp And Zinc Worldwide
10.2020 - 05.2022
Senior Social Media Specialist - Locobuzz
11.2018 - 10.2020
University of Mumbai - Bachelor of Arts, Advertising And Digital
06.2015 - 04.2018
Karan ParmarDigital Marketing Coordinator