Karanveer Basra
Delta
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and business operations. Ready to bring 7 years of relevant work experience to your team.
Overview
7
7
years of professional experience
Work History
Pharmacy Assistant
Universal Pharmacy
05.2024 - Current
- Assisted pharmacist with preparing medications and filling orders.
- Verified patient information to correctly dispense medications
- Supported operations with filing, copying and faxing.
- Answered calls and provided information about order status, store hours and pharmacy procedures.
Sales Supervisor
Diesel
04.2023 - 04.2024
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Sales Representative
Polo Ralph Lauren Factory Store
04.2021 - 01.2023
- Planned and organized holiday events by working hand-in-hand with retail store managers and leaders
- Collaborated with sales staff to identify target customers, promote products and increase sales
- Developed and executed promotional campaigns to drive brand awareness and sales
Pharmacy Clerk
Shoppers Drug Mart
02.2020 - 03.2021
- Monitored inventory levels and kept adequate stock in product displays on sales floor
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Facilitated clean and organized pharmacy environment, adhering to health and safety regulations.
Cashier
Safeway
09.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
- Processed refunds and exchanges in accordance with company policy
Customer Service Representative
Transworld Automation
04.2018 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Drafted correspondence and other documents for CEO and department heads in company's voice
Education
Diploma - Business Management
Langara College
Vancouver, BC12.2022
Skills
- Shrink Control
- Sales Supervision
- Customer Service
- Pharmacist Support
- Pharmacy Software
- Performance Feedback
- Stockroom Management
- Client Needs Assessment
References
Available upon request
Coursework
- Selling Skills
- Business Law
- Business Planning
- Accounting for Managers
- Human Resources Management
- Business Computer Applications
Languages
English
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
Pharmacy Assistant
Universal Pharmacy
05.2024 - Current
Sales Supervisor
Diesel
04.2023 - 04.2024
Sales Representative
Polo Ralph Lauren Factory Store
04.2021 - 01.2023
Pharmacy Clerk
Shoppers Drug Mart
02.2020 - 03.2021
Cashier
Safeway
09.2019 - 01.2020
Customer Service Representative
Transworld Automation
04.2018 - 08.2019
Diploma - Business Management
Langara College
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