Mechanical engineering graduate equipped with practical customer service experience, aiming to transition into technical sales or field-based roles within manufacturing or industrial sectors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
Cellular Point
Toronto
10.2023 - Current
Developed strategies to maximize sales and profitability.
Updated POS system with new products and Prepared monthly reports on sales figures, expenses, profits.
Leveraged Technical skills to input and compile data gathered from various sources.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Managed inventory tracking and physical inventory counts to minimize loss.
Retail Sales Manager
Value Mobile Inc
11.2019 - 10.2023
Developed annual goals for each department based on market trends and competitor analysis.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Analyzed customer feedback data to develop action plans for improving services offered.
Analyzed business performance data and forecasted business results for upper management.
Material Handler (Internship)
Progistix Solutions
12.2020 - 04.2021
Ensured compliance with safety regulations while operating material handling equipment.
Maintained accurate inventory records of all received items.
Tracked shipment information using computerized systems such as SAP or Oracle software applications.
Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
Education
Northern College of arts and technology
MBS College of Engineering and technology
Skills
Technical Sales & Client Relations
Mechanical Systems Knowledge
Problem Solving & Troubleshooting
Solid works
Communication & Negotiation
Microsoft Excel / CRM tools
SQL and Data Visualization
Certification
• Certified in Supply chain and Operational Management (CISCOM) From BRASI
• CSWA – Certified SOLIDWORKS Associate (In Progress)