Karanvir Singh
Dispatcher
Summary
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Dispatcher
Black Legend Trans. Canada
sirhind
05.2023 - Current
- Directed dispatching, routing, and tracking of fleet vehicles.
- Closely monitored dispatch board to triage and prioritize over daily calls.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Minimized cost of operations by optimizing routes for drivers to align with budget.
- Generated reports to track deliveries and maintain proper records and documentation.
- Received new orders, prepared documentation, and assigned personnel.
- Monitored flow of paperwork and directed information to appropriate departments.
- Utilized customer feedback to improve customer service.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Tracked and monitored vehicle performance and maintenance.
- Scheduled deliveries and pickups according to customer needs.
- Answered phone calls and responded to customer emails.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Scheduled and organized delivery routes.
- Monitored vehicle locations to coordinate timely arrivals.
- Communicated with customers to provide delivery updates and resolution.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Education
Bachelor of Arts - Arts
Punjabi University Patiala
Patiala 05.2020 - 05.2023
Skills
Routing orders
Updating logs
Maintaining call metrics
Customer Relations
Dispatching procedures
Schedule Management
Maintenance and Repair
MS Office
Dependable and Responsible
Flexible and Adaptable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dispatcher
Black Legend Trans. Canada
05.2023 - Current
Bachelor of Arts - Arts
Punjabi University Patiala
05.2020 - 05.2023