Experienced security professional with over 6 years in security operations, investigations, and incident management. Skilled in managing high-risk situations, enforcing policies, and maintaining client relationships to ensure public safety. Proficient in supervising personnel, responding to emergencies, and coordinating with law enforcement. Seeking to leverage expertise in a law enforcement role to enhance community safety.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Field Manager
Paladin Security
05.2025 - Current
Conducted quality assurance checks (QACs) on field staff to maintain high service standards
Ensured compliance with company policies and procedures among field staff
Enforce policies related to health and safety
Take disciplinary actions in case of breach of company policies and site regulations
Communicate with all Client service Managers (CSM), Operators, HR Department on daily basis
Resolved site issues and communicated findings to CSMs.
Accept new coverages, set up sites, prepare site post orders
Meet with new and existing clients
Volunteer
Kids play Foundation
04.2025 - Current
Attends events, forums, art and therapy classes, community patrols.
Volunteer
Strathcona Community Policing Center
12.2022 - Current
Foot Patrols
Speed watch
Community outreach events
Assists in the office
Site Security Manager
International Village Mall (Paladin Security)
11.2024 - 04.2025
Conduct site interviews for prospective staff before initiating training to meet the standards of deployment
Enforce adherence to company policies and procedures
Ensuring all the rules and regulations are being followed in relation to health and safety.
Daily review of all the incidents and email it to client and the company
Respond to any after-hour emergencies to support site staff and guide, and relay information to authorities
Conduct meetings with the Site property management on a daily basis and communicate effectively in person, or via email and phone.
Scheduling via win team, managing operations, training, performance reviews
Represent company to Client, Staff and Public in Professional manner
Help in developing and implementing health and safety programs
Ensuring safety and security of Team, client, and Customers
Conduct and oversee investigations into issue or incidents on site and provide comprehensive reports
Assign, co-ordinate, report on staff work performance
Patrols, eviction including use of force, CCTV Monitoring
Issuing memos, safety talks based on issues emerged at site.
Assistant Site Security Manager
International Village Mall (Paladin Security)
10.2022 - 05.2024
Assist Site manager with schedules, managing operations, training, performance reviews
Represent company to Client, Staff and Public in a professional manner
Enforce adherence to company policies and procedures
Ensuring safety and security of Team, client, and Customers
Take disciplinary actions
Investigate and respond to incidents, complaints
Monitor CCTV
Assign, coordinate, report on staff work performance
Patrols, eviction including use of force.
Shift Supervisor
Paladin Security
11.2021 - 10.2022
Running shift operations smoothly
Assign, coordinate and report on staff work performance
Monitor CCTV
Represent company to client, staff and public in professional manner
Enforce adherence to company policies and procedures
Ensuring safety and security of team, client and customers
Investigate and respond to incidents and complaints
Security Officer
Paladin Security
02.2020 - 11.2021
Ensuring safety and security of clients' property and customers
Reporting hazards, criminal activities, breaches of policies
Reporting hazards, criminal activities, breach of policies
Addressed individuals violating policies in a professional manner
Addressed policy violations to uphold company standards and ensure compliance
Conducted regular patrols around the building to deter crime
Executed physical evictions according to legal protocols
Monitored CCTV footage for security breaches
Education
Nail Studio Program -
Blanche Macdonald Center
Vancouver, Canada
04.2024 - 08.2024
Diploma in General Education -
Langara College
Vancouver
05.2019 - 09.2021
Skills
Risk management
Quality assurance
Health and safety
Safety audits
Site supervision
Project coordination
Operations oversight
Analytical skills
Problem-solving skills
Decision making
Performance evaluation
Time management
Team collaboration
Leadership
Effective communication
Client relations
Employee coaching
Report writing
Field operations
Certification
Basic Security Training
Team Control Tactics
Advanced Security Training
Tactical Communication
Occupational First Aid Level 2
Spontaneous Assault Response
Senior Security Officer Program
Leadership Development
Field Training Officer
Edged Weapon Training
Defensive Tactics
Joint Occupational Health and Safety Committee member