Karen Sorrels
Columbus
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
16
16
years of professional experience
Work History
Office Manager
CRHP Promptmed/Occupational Health
Columbus
09.2017 - Current
- Provided training to new hires on office policies and procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Supervised staff members, organized schedules and delegated tasks.
- Monitored inventory levels and placed orders when needed.
- Responded to customer inquiries via phone or email in a professional manner.
- Coordinated off-site events for the Occupational Health client.
- Medical Review Officer Assistant
- Reviewed and corrected employee time sheets, entered Book-offs, tardies and absences
- Office Manager over Covid Vaccine Clinic (2021)
Back Office Coordinator/Medical Assistant
CRHP Promptmed
Columbus
09.2015 - 09.2017
- Supervised Clinical Staff
- Staff training
- Staff Scheduling
- Worked with managers to ensure workflows were being followed effectively.
- Rooming patients,Obtained cheif complaints, vital signs, setting up equipment for procedures, assisting providers with procedures, adminstration of vaccines and medication, POCT.
Medical Assistant
Nashville Family Medicine
Nashville
06.2014 - 09.2015
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- VFC Vaccine Coordinator
PRN Medical Assistant
CERNER-Toyota Health Clinic
Columbus
02.2014 - 03.2015
- Administered injections, medications and treatments as directed by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Organized patient charts before each day's clinic sessions began.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Office Manager/Workers' Compensation Coordinator
Workplace Occupational & Wellness, INC
Columbus
04.2009 - 02.2014
- Developed and implemented office policies and procedures.
- Staff scheduling, hiring, and training new staff.
- Staff training and supervision on breath alcohol testing and drug screen collections.
- Worker's compensation management with patients, providers, and clients. Maintained client injury logs, obtained claim numbers, and completed external referrals.
- Workers' Compensation Insurance Billing
- Client invoicing.
- Scheduling of off-site events.
- Conducted CPR, First Aid, AED, and bloodborne pathogens training for factories.
- Medical Review Officer Assistant
Adjunct Staff
Ivy Tech Community College
Columbus
08.2010 - 12.2011
- Assisted Clinical Instructor with classroom instruction
- Skills check off on students in the medical assistant program
Education
Associate of Applied Science - Medical Assistant
Ivy Tech Community College of Indiana
01-2009
High School Diploma -
Brown County High School
Skills
- Inventory management
- Staff supervision
- Time management
- Scheduling
- Training and coaching
- MRO-A
- Breath Alcohol Technician Trainer
- DOT Drug Screen Collections
- Occupational Services
- EHR
Timeline
Office Manager
CRHP Promptmed/Occupational Health
09.2017 - Current
Back Office Coordinator/Medical Assistant
CRHP Promptmed
09.2015 - 09.2017
Medical Assistant
Nashville Family Medicine
06.2014 - 09.2015
PRN Medical Assistant
CERNER-Toyota Health Clinic
02.2014 - 03.2015
Adjunct Staff
Ivy Tech Community College
08.2010 - 12.2011
Office Manager/Workers' Compensation Coordinator
Workplace Occupational & Wellness, INC
04.2009 - 02.2014
Associate of Applied Science - Medical Assistant
Ivy Tech Community College of Indiana
High School Diploma -
Brown County High School
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