Karen Verma
New Delhi
Summary
I am a seasoned IT Business Analyst with 18 years of extensive experience in the Insurance and IT industries, specializing in Life Insurance and Annuity domains. My journey has equipped me with expertise in drafting BRDs, FSDs, FRDs, and SWAs, alongside a proven ability to gather and analyze requirements, conduct stakeholder walkthroughs, and manage end-to-end project delivery. I am adept at facilitating migrations, leading teams, and ensuring the development and testing of high-quality, cost-effective systems. Driven Senior Consultant with [Number] years' experience in the [Consulting Field Name] consulting field. Adept in collaborative problem solving, risk management and creative solutions. Passionate about bringing changes in businesses. Proficient in conducting primary and secondary research.
Overview
17
17
years of professional experience
8
8
Certifications
Work History
Senior Consultant / Solution Analyst
Infosys Limited
12.2021 - Current
- In my current role, I collaborate with multiple stakeholders to analyze and consolidate client communications about investment changes and fund maps
- I have successfully facilitated weekly decomposition sessions with business units and third-party vendors, refining requirements to ensure thorough testing and client satisfaction
- Leading offshore connect sessions, I have effectively managed project documentation, progress dashboards, and ensured timely issue resolution.
Infosys Limited
10.2022 - 06.2023
- Here, I gathered and maintained comprehensive business requirements from initiation to implementation, aligning them with organizational standards
- I played a key role in delivering Agile Track Security settings, configuring dashboards, and streamlining workflow processes
- My ability to map business requirements into system specifications and manage daily connects with developers and testers ensured smooth sprint operations.
Infosys Limited
12.2021 - 09.2022
- During this project, I performed detailed requirement gap analysis and transformed functional specifications into actionable technical specs
- My role involved creating dashboards, trackers, and sprint retro boards to assist in project management
- Conducting daily Scrum calls and fostering effective communication among team members, I developed a knowledge management repository to facilitate information sharing.
Lead Business Analyst
Cognizant Technology Solutions (CTS)
06.2018 - 11.2021
- Leading the Enterprise Data Warehouse team, I integrated multiple policy sourcing systems with the EDW, enhancing channel reporting and digital applications
- My interaction with global and regional teams helped deliver end-to-end Business Intelligence solutions
- Through detailed business and system analysis, stakeholder walkthroughs, and drafting functional specifications, I defined processes for short-term and long-term solutions and assisted in UAT testing.
Cognizant Technology Solutions (CTS)
06.2018 - 07.2020
- In this role, I designed and implemented enhancements in the policy life cycle using INGENIUM
- Conducting business and system analysis for multiple management applications, I drafted functional/technical specifications and defined processes for effective solutions
- My work included assisting in integration testing of new frameworks, utilizing Agile methodology, and managing tasks using JIRA tools.
Senior Business Analyst
Computer Sciences Corporation (DXC Technology)
08.2007 - 06.2018
- I designed new framework products with WMA as the admin system, catering to multiple systems
- My responsibilities included developing test plans for Life Insurance and Annuity products, conducting stakeholder walkthroughs, and facilitating integration testing using Agile (Scrum) methodologies and JIRA management tools.
Computer Sciences Corporation (DXC Technology)
08.2016 - 05.2017
- Working closely with client SMEs, I coordinated requirement gathering, BRD reviews, and test plan design
- I published detailed execution status dashboards, ensuring clear communication with the client and streamlined project delivery.
Computer Sciences Corporation (DXC Technology)
11.2012 - 07.2016
- I developed new agent platforms and enhanced existing ones with VANTAGE ONE as the core system
- My role involved conducting client walkthroughs, coordinating requirement gathering, and designing test plans to meet project objectives.
Computer Sciences Corporation (DXC Technology)
08.2007 - 10.2012
- As the Primary Interface Business Analyst Lead, I incorporated new functionalities across linked systems
- My responsibilities included drafting BRDs and SWAs, facilitating user understanding, and optimizing business processes for enhanced efficiency.
Education
PGDIRM in Insurance -
Birla Institute of Management Technology
Bachelor of Commerce - undefined
Sri Guru Gobind Singh College of Commerce, Delhi University
Skills
- Consulting
- Project Management
- Teamwork mindset
- Performance Benchmarking
Websites
Certification
Certified V3locity Solutions Analyst for Insurance, Infosys
Visainformation
- USA, B1, 05/2008, 08/2008
- USA, L1, 12/2009, 04/2010
- USA, L1, 03/2011, 09/2012
- USA, B1, 08/2014, 10/2014
- Canada, W-1, TBD
Personal Information
- Date of Birth: 09/30/1983
- Marital Status: Married
Timeline
Infosys Limited
10.2022 - 06.2023
Senior Consultant / Solution Analyst
Infosys Limited
12.2021 - Current
Infosys Limited
12.2021 - 09.2022
Lead Business Analyst
Cognizant Technology Solutions (CTS)
06.2018 - 11.2021
Cognizant Technology Solutions (CTS)
06.2018 - 07.2020
Computer Sciences Corporation (DXC Technology)
08.2016 - 05.2017
Computer Sciences Corporation (DXC Technology)
11.2012 - 07.2016
Senior Business Analyst
Computer Sciences Corporation (DXC Technology)
08.2007 - 06.2018
Computer Sciences Corporation (DXC Technology)
08.2007 - 10.2012
PGDIRM in Insurance -
Birla Institute of Management Technology
Bachelor of Commerce - undefined
Sri Guru Gobind Singh College of Commerce, Delhi University
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