Summary
Overview
Work History
Education
Skills
Certification
Interests
Gym
Timeline
Karen M

Karen M

Process Executive
Chennai

Summary

Process Executive at Cognizant Technology Solutions, adept at enhancing quality standards through rigorous audits, leading to significant error reduction. Skilled in communication and team management, I effectively collaborated to optimize process performance, leveraging data-driven insights to implement impactful changes. Proven ability to adapt and thrive in fast-paced environments.

Overview

1
1
year of professional experience
3
3
Certifications
2
2
Languages

Work History

Process Executive

Cognizant Technology Solutions, CTS
09.2023 - 11.2024
  • Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
  • Answered telephone or online requests and completed interactions quickly to meet productivity goals.
  • Investigated basic issues and escalated more complicated concerns.
  • Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.

Education

MBA - Human Resources Management

Anna University, Chennai, India
04.2001 -

Skills

Communication Skills

Certification

Advanced Excel

Interests

Travel

Gym

Gym Gives me the healthy lifestyle and peace to my mind

Timeline

Advanced Excel

05-2025
Process Executive - Cognizant Technology Solutions, CTS
09.2023 - 11.2024

Tally

04-2021

Hdca

04-2016
Anna University - MBA, Human Resources Management
04.2001 -

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